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  • I want to speak really English from your first lesson.

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  • Hi, everybody.

  • My name is Alicia.

  • In this lesson, I'm going to talk about some phone related expressions.

  • I've chosen some key verbs that we use when we're using the phone.

  • So today I'm going to explain the meanings of thes burbs and give some example sentences so you can use them to.

  • Okay, let's begin.

  • First, let's start with the first, maybe the basic action of using a phone.

  • The first Ferb is to pick up to pick up, not pick up, but pick up separately, pick up our separate words to pick up the phone.

  • To pick up the phone means to answer an incoming call.

  • So this means when your phone begins buzzing literally, we physically pick up the phone and answer the call.

  • So meaning we received the incoming call.

  • So this, on a mobile phone, refers to this action to pick up the phone and answer the phone.

  • Um, before mobile phones, when phones were attached to the wall, or when phones were like a physical object on a table he meant physically picking up the receiver and putting it toe ones here to answer the phone.

  • So an example sentence.

  • Can someone pick up the phone?

  • Can someone pick up the phone?

  • So answer the phone.

  • Someone's calling.

  • Okay, let's go to the opposite.

  • Then the next verb is to hang up to hang up again.

  • This is two words.

  • Hang and up to hang up, so to hang up the phone means to end a phone call.

  • So this word, actually, this has a bit of history then.

  • So before mobile phones, when phones were, you know, objects that were in rooms.

  • When we finish the call, we would place the receiver back on the phone stand.

  • There was a stand for the phone receiver to rest on, so it was like we had to hang the receiver on its stand.

  • Or when phones were a touch toe walls as well, we would hang it on the wall, so we used to hang up to refer to ending a phone call.

  • However, even though we don't hang up our mobile phones, we just push a button on her mobile phones.

  • We still use the verb hang up.

  • Actually, to refer to ending a call.

  • Of course, you can say to end a call as well, but hang up is still very, very commonly used, so you can use it to this means to end a call.

  • An example.

  • She hung up on me.

  • She hung up on me.

  • So here, past tense, hung up, hang up becomes hung up in past tense.

  • H u N G hung up.

  • Okay, let's go along to the next verb to call.

  • To call very basic verb for this lesson to colleges means to communicate by phone.

  • We can also use to call for, like Skype calls or other video service calls, anything that you use like a mobile phone or some kind of video service to do.

  • Um, you can use to call to refer to that.

  • That means, like FaceTime or whatever any other similar application you can use.

  • Call to refer to that so to communicate via phone is to call so an example of this, uh, let's call the customer service number.

  • Let's call the customer service number.

  • Okay, let's move along to the next verb, which is to return a call to return a call to return a call means to call a person who called you.

  • The new ones here is that you missed the call.

  • So if I make a phone call, I try to call you.

  • But you are not available.

  • I hang up the phone later When you are available, you call me.

  • You can say I'm returning your call.

  • That is called returning someone's calls.

  • So I called you first.

  • You missed it.

  • So you're calling me now You've returned my call.

  • Another example of this.

  • I'm returning your call regarding your order.

  • I'm returning your call regarding, in other words, about your order, so to return a call is usually because you missed the call.

  • The first call.

  • So let's look at the next word, which is to call back.

  • This is very, very similar to return a call.

  • However, this is a key difference.

  • You may not have missed the call when you use the expression to call back.

  • So yes, when you use call back, it means you are returning someone's calls.

  • Someone called you however, maybe, um in an example Situation I call you and you are like, able to pick up your phone.

  • You can answer, but you're busy, you're not able to talk in that moment.

  • In that case, you can ask is it okay if I call you back?

  • In other words, can I return your call a little bit later?

  • So in that case, you did not miss my call.

  • But you can't talk right now so we can use the verb call back in a situation like this.

  • So let's look at another example.

  • I'm in a meeting.

  • Can I call you back in an hour?

  • So here you'll see.

  • We put you between call and back.

  • Can I call you back when I call him back?

  • Can I call her back in an hour?

  • So you can include Who are you going to call?

  • Put that here between call and back.

  • OK, let's move along, then, to the next expression.

  • To put someone on hold to put someone on hold means to keep someone on the phone line, but without talking.

  • So I think most people have probably experienced this, especially when calling a customer service phone line.

  • So you make the call and you have to wait for a long time.

  • There's usually music playing that's being on hold.

  • I'm on hold in that situation.

  • However, sometimes the operator picks up the phone and the operator needs to take care of some things.

  • Needs to do some tasks or confirm your information.

  • They'll say.

  • Is it okay if I put you on hold?

  • So meaning the operator is going to put you back, like, put you back on whole keep you waiting but will not cut the call So the operator may say, I'll put you on hold.

  • Please wait.

  • In other words, so an example of this.

  • I'll put you on hold while I confirm the information.

  • So this shows you're just waiting.

  • You're in a waiting period.

  • All right, let's go along to the next expression to go to answering machine to goto answering machine.

  • This means the call is answered by a machine.

  • So again, this expression is actually a little bit old fashioned.

  • Before mobile phones, there was a separate machine that was used on Lee for answer and calls when someone was unavailable to pick up the phone.

  • So there were actual like tapes or when it became digital.

  • They were digital answering machines, but they were specifically for picking up the phone when someone wasn't at home, for example, an answering machine.

  • But today, of course, we have mobile phones and we don't have the answering machine's actual machines that we use.

  • But we can still use this expression if you like.

  • So, here, um, yes, Call is answered by a machine, or in this case, maybe like an automatic voice system answers the call.

  • So, an example of this he didn't answer My call went to the answering machine.

  • My call went to the answering machine.

  • So that means like my call was received by an automated voice system.

  • Okay, great.

  • Let's go on to the next expression, which is to leave a voice mail to leave a voicemail.

  • This is kind of interesting.

  • This means to send a voice message to send a voice message.

  • So this is used typically after this step, so your call is answered by an answering machine or a an automated voice system.

  • Ah, and you want to leave a message for the person you can say I'm going to extend a voice message, I suppose.

  • But actually, the best expression to use is leave a voice mail to leave a voice mail.

  • So you leave the voicemail on the answering machine.

  • You leave the voicemail with the automated answering system.

  • An example.

  • Here.

  • I left her a voicemail.

  • Hopefully show call back.

  • So past ends here.

  • I left her a voicemail left her a voicemail.

  • So we do.

  • We always used this for to leave to leave a voice mail to leave a voice.

  • So let's go on to the last item on this list to dial to dial something.

  • This refers to inputting numbers for the phone number.

  • So ah, long time ago with rotary phones, people would actually use a dial.

  • It was a circular dial where the numbers were input and we had to wait while people actually waited for the dial to spin back to its original position before inputting the next number.

  • Then we graduated to using keypads.

  • And of course, now we use key pads that are digital on our mobile phones.

  • Perhaps so to dial refers to the active inputting numbers into the phone.

  • So hear Dia 1 805 5544 to 2.

  • To Regis ts is a great example of how this might be used.

  • So dial, in other words, means input these numbers to reach us so to dial refers to inputting numbers in that way.

  • We don't use dialled in situations outside of phone calls, though, so we wouldn't say like dial information into your computer unnecessarily.

  • We use it for phones.

  • Ah, lot.

  • So you might hear this, Um, or you might just here call us at this number.

  • So just a little history point there, perhaps.

  • Okay, but those are a few words that are related to phones and phone you.

  • So I hope that those air helpful for you as you use the phone and as you talk about your phone related communications.

  • Of course, if you have any questions or comments or want to try to use one of these words in a sentence, please feel free to do so in the comment section of this video.

  • If you like the video, don't forget to give it a thumbs up and subscribe to the channel.

  • If you have not already.

  • Also, as always, make sure to check out English Class one no one dot com for some other good English study.

  • Resource is thank you very much for watching this lesson, and I will see you again soon.

  • Bye bye.

I want to speak really English from your first lesson.

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