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  • When I was nine years old

  • I went off to summer camp for the first time.

  • And my mother packed me a suitcase

  • full of books,

  • which to me seemed like a perfectly natural thing to do.

  • Because in my family,

  • reading was the primary group activity.

  • And this might sound antisocial to you,

  • but for us it was really just a different way of being social.

  • You have the animal warmth of your family

  • sitting right next to you,

  • but you are also free to go roaming around the adventureland

  • inside your own mind.

  • And I had this idea

  • that camp was going to be just like this, but better.

  • (Laughter)

  • I had a vision of 10 girls sitting in a cabin

  • cozily reading books in their matching nightgowns.

  • (Laughter)

  • Camp was more like a keg party without any alcohol.

  • And on the very first day

  • our counselor gathered us all together

  • and she taught us a cheer that she said we would be doing

  • every day for the rest of the summer

  • to instill camp spirit.

  • And it went like this:

  • "R-O-W-D-I-E,

  • that's the way we spell rowdie.

  • Rowdie, rowdie, let's get rowdie."

  • Yeah.

  • So I couldn't figure out for the life of me

  • why we were supposed to be so rowdy,

  • or why we had to spell this word incorrectly.

  • (Laughter)

  • But I recited a cheer. I recited a cheer along with everybody else.

  • I did my best.

  • And I just waited for the time

  • that I could go off and read my books.

  • But the first time that I took my book out of my suitcase,

  • the coolest girl in the bunk came up to me

  • and she asked me, "Why are you being so mellow?" --

  • mellow, of course, being the exact opposite

  • of R-O-W-D-I-E.

  • And then the second time I tried it,

  • the counselor came up to me with a concerned expression on her face

  • and she repeated the point about camp spirit

  • and said we should all work very hard

  • to be outgoing.

  • And so I put my books away,

  • back in their suitcase,

  • and I put them under my bed,

  • and there they stayed for the rest of the summer.

  • And I felt kind of guilty about this.

  • I felt as if the books needed me somehow,

  • and they were calling out to me and I was forsaking them.

  • But I did forsake them and I didn't open that suitcase again

  • until I was back home with my family

  • at the end of the summer.

  • Now, I tell you this story about summer camp.

  • I could have told you 50 others just like it --

  • all the times that I got the message

  • that somehow my quiet and introverted style of being

  • was not necessarily the right way to go,

  • that I should be trying to pass as more of an extrovert.

  • And I always sensed deep down that this was wrong

  • and that introverts were pretty excellent just as they were.

  • But for years I denied this intuition,

  • and so I became a Wall Street lawyer, of all things,

  • instead of the writer that I had always longed to be --

  • partly because I needed to prove to myself

  • that I could be bold and assertive too.

  • And I was always going off to crowded bars

  • when I really would have preferred to just have a nice dinner with friends.

  • And I made these self-negating choices

  • so reflexively,

  • that I wasn't even aware that I was making them.

  • Now this is what many introverts do,

  • and it's our loss for sure,

  • but it is also our colleagues' loss

  • and our communities' loss.

  • And at the risk of sounding grandiose, it is the world's loss.

  • Because when it comes to creativity and to leadership,

  • we need introverts doing what they do best.

  • A third to a half of the population are introverts --

  • a third to a half.

  • So that's one out of every two or three people you know.

  • So even if you're an extrovert yourself,

  • I'm talking about your coworkers

  • and your spouses and your children

  • and the person sitting next to you right now --

  • all of them subject to this bias

  • that is pretty deep and real in our society.

  • We all internalize it from a very early age

  • without even having a language for what we're doing.

  • Now to see the bias clearly

  • you need to understand what introversion is.

  • It's different from being shy.

  • Shyness is about fear of social judgment.

  • Introversion is more about,

  • how do you respond to stimulation,

  • including social stimulation.

  • So extroverts really crave large amounts of stimulation,

  • whereas introverts feel at their most alive

  • and their most switched-on and their most capable

  • when they're in quieter, more low-key environments.

  • Not all the time -- these things aren't absolute --

  • but a lot of the time.

  • So the key then

  • to maximizing our talents

  • is for us all to put ourselves

  • in the zone of stimulation that is right for us.

  • But now here's where the bias comes in.

  • Our most important institutions,

  • our schools and our workplaces,

  • they are designed mostly for extroverts

  • and for extroverts' need for lots of stimulation.

  • And also we have this belief system right now

  • that I call the new groupthink,

  • which holds that all creativity and all productivity

  • comes from a very oddly gregarious place.

  • So if you picture the typical classroom nowadays:

  • When I was going to school,

  • we sat in rows.

  • We sat in rows of desks like this,

  • and we did most of our work pretty autonomously.

  • But nowadays, your typical classroom

  • has pods of desks --

  • four or five or six or seven kids all facing each other.

  • And kids are working in countless group assignments.

  • Even in subjects like math and creative writing,

  • which you think would depend on solo flights of thought,

  • kids are now expected to act as committee members.

  • And for the kids who prefer

  • to go off by themselves or just to work alone,

  • those kids are seen as outliers often

  • or, worse, as problem cases.

  • And the vast majority of teachers reports believing

  • that the ideal student is an extrovert

  • as opposed to an introvert,

  • even though introverts actually get better grades

  • and are more knowledgeable,

  • according to research.

  • (Laughter)

  • Okay, same thing is true in our workplaces.

  • Now, most of us work in open plan offices,

  • without walls,

  • where we are subject

  • to the constant noise and gaze of our coworkers.

  • And when it comes to leadership,

  • introverts are routinely passed over for leadership positions,

  • even though introverts tend to be very careful,

  • much less likely to take outsize risks --

  • which is something we might all favor nowadays.

  • And interesting research by Adam Grant at the Wharton School

  • has found that introverted leaders

  • often deliver better outcomes than extroverts do,

  • because when they are managing proactive employees,

  • they're much more likely to let those employees run with their ideas,

  • whereas an extrovert can, quite unwittingly,

  • get so excited about things

  • that they're putting their own stamp on things,

  • and other people's ideas might not as easily then

  • bubble up to the surface.

  • Now in fact, some of our transformative leaders in history have been introverts.

  • I'll give you some examples.

  • Eleanor Roosevelt, Rosa Parks, Gandhi --

  • all these peopled described themselves

  • as quiet and soft-spoken and even shy.

  • And they all took the spotlight,

  • even though every bone in their bodies

  • was telling them not to.

  • And this turns out to have a special power all its own,

  • because people could feel that these leaders were at the helm,

  • not because they enjoyed directing others

  • and not out of the pleasure of being looked at;

  • they were there because they had no choice,

  • because they were driven to do what they thought was right.

  • Now I think at this point it's important for me to say

  • that I actually love extroverts.

  • I always like to say some of my best friends are extroverts,

  • including my beloved husband.

  • And we all fall at different points, of course,

  • along the introvert/extrovert spectrum.

  • Even Carl Jung, the psychologist who first popularized these terms, said

  • that there's no such thing as a pure introvert

  • or a pure extrovert.

  • He said that such a man would be in a lunatic asylum,

  • if he existed at all.

  • And some people fall smack in the middle

  • of the introvert/extrovert spectrum,

  • and we call these people ambiverts.

  • And I often think that they have the best of all worlds.

  • But many of us do recognize ourselves as one type or the other.

  • And what I'm saying is that culturally we need a much better balance.

  • We need more of a yin and yang

  • between these two types.

  • This is especially important

  • when it comes to creativity and to productivity,

  • because when psychologists look

  • at the lives of the most creative people,

  • what they find

  • are people who are very good at exchanging ideas

  • and advancing ideas,

  • but who also have a serious streak of introversion in them.

  • And this is because solitude is a crucial ingredient often

  • to creativity.

  • So Darwin,

  • he took long walks alone in the woods

  • and emphatically turned down dinner party invitations.

  • Theodor Geisel, better known as Dr. Seuss,

  • he dreamed up many of his amazing creations

  • in a lonely bell tower office that he had

  • in the back of his house in La Jolla, California.

  • And he was actually afraid to meet

  • the young children who read his books

  • for fear that they were expecting him

  • this kind of jolly Santa Claus-like figure

  • and would be disappointed with his more reserved persona.

  • Steve Wozniak invented the first Apple computer

  • sitting alone in his cubical

  • in Hewlett-Packard where he was working at the time.

  • And he says that he never would have become such an expert in the first place

  • had he not been too introverted to leave the house

  • when he was growing up.

  • Now of course,

  • this does not mean that we should all stop collaborating --

  • and case in point, is Steve Wozniak famously coming together with Steve Jobs

  • to start Apple Computer --

  • but it does mean that solitude matters

  • and that for some people

  • it is the air that they breathe.

  • And in fact, we have known for centuries

  • about the transcendent power of solitude.

  • It's only recently that we've strangely begun to forget it.

  • If you look at most of the world's major religions,

  • you will find seekers --

  • Moses, Jesus, Buddha, Muhammad --

  • seekers who are going off by themselves

  • alone to the wilderness

  • where they then have profound epiphanies and revelations

  • that they then bring back to the rest of the community.

  • So no wilderness, no revelations.

  • This is no surprise though

  • if you look at the insights of contemporary psychology.

  • It turns out that we can't even be in a group of people

  • without instinctively mirroring, mimicking their opinions.

  • Even about seemingly personal and visceral things

  • like who you're attracted to,

  • you will start aping the beliefs of the people around you

  • without even realizing that that's what you're doing.

  • And groups famously follow the opinions

  • of the most dominant or charismatic person in the room,

  • even though there's zero correlation

  • between being the best talker and having the best ideas --

  • I mean zero.

  • So ...

  • (Laughter)

  • You might be following the person with the best ideas,

  • but you might not.

  • And do you really want to leave it up to chance?

  • Much better for everybody to go off by themselves,

  • generate their own ideas

  • freed from the distortions of group dynamics,

  • and then come together as a team

  • to talk them through in a well-managed environment

  • and take it from there.

  • Now if all this is true,

  • then why are we getting it so wrong?

  • Why are we setting up our schools this way and our workplaces?

  • And why are we making these introverts feel so guilty

  • about wanting to just go off by themselves some of the time?

  • One answer lies deep in our cultural history.

  • Western societies,

  • and in particular the U.S.,

  • have always favored the man of action

  • over the man of contemplation

  • and "man" of contemplation.

  • But in America's early days,

  • we lived in what historians call a culture of character,

  • where we still, at that point, valued people

  • for their inner selves and their moral rectitude.

  • And if you look at the self-help books from this era,

  • they all had titles with things like

  • "Character, the Grandest Thing in the World."

  • And they featured role models like Abraham Lincoln

  • who was praised for being modest and unassuming.

  • Ralph Waldo Emerson called him

  • "A man who does not offend by superiority."

  • But then we hit the 20th century

  • and we entered a new culture

  • that historians call the culture of personality.

  • What happened is we had evolved an agricultural economy

  • to a world of big business.

  • And so suddenly people are moving

  • from small towns to the cities.

  • And instead of working alongside people they've known all their lives,

  • now they are having to prove themselves

  • in a crowd of strangers.

  • So, quite understandably,

  • qualities like magnetism and charisma

  • suddenly come to seem really important.

  • And sure enough, the self-help books change to meet these new needs

  • and they start to have names

  • like "How to Win Friends and Influence People."

  • And they feature as their role models

  • really great salesmen.

  • So that's the world we're living in today.

  • That's our cultural inheritance.

  • Now none of this is to say

  • that social skills are unimportant,

  • and I'm also not calling

  • for the abolishing of teamwork at all.

  • The same religions who send their sages off to lonely mountain tops

  • also teach us love and trust.

  • And the problems that we are facing today

  • in fields like science and in economics

  • are so vast and so complex

  • that we are going to need armies of people coming together

  • to solve them working together.

  • But I am saying that the more freedom that we give introverts to be themselves,

  • the more likely that they are

  • to come up with their own unique solutions to these problems.

  • So now I'd like to share with you

  • what's in my suitcase today.

  • Guess what?

  • Books.

  • I have a suitcase full of books.

  • Here's Margaret Atwood, "Cat's Eye."

  • Here's a novel by Milan Kundera.

  • And here's "The Guide for the Perplexed"

  • by Maimonides.

  • But these are not exactly my books.

  • I brought these books with me

  • because they were written by my grandfather's favorite authors.

  • My grandfather was a rabbi

  • and he was a widower

  • who lived alone in a small apartment in Brooklyn

  • that was my favorite place in the world when I was growing up,

  • partly because it was filled with his very gentle, very courtly presence

  • and partly because it was filled with books.

  • I mean literally every table, every chair in this apartment

  • had yielded its original function

  • to now serve as a surface for swaying stacks of books.

  • Just like the rest of my family,

  • my grandfather's favorite thing to do in the whole world was to read.

  • But he also loved his congregation,

  • and you could feel this love in the sermons that he gave

  • every week for the 62 years that he was a rabbi.

  • He would takes the fruits of each week's reading

  • and he would weave these intricate tapestries of ancient and humanist thought.

  • And people would come from all over

  • to hear him speak.

  • But here's the thing about my grandfather.

  • Underneath this ceremonial role,

  • he was really modest and really introverted --

  • so much so that when he delivered these sermons,

  • he had trouble making eye contact

  • with the very same congregation

  • that he had been speaking to for 62 years.

  • And even away from the podium,

  • when you called him to say hello,

  • he would often end the conversation prematurely

  • for fear that he was taking up too much of your time.

  • But when he died at the age of 94,

  • the police had to close down the streets of his neighborhood

  • to accommodate the crowd of people

  • who came out to mourn him.

  • And so these days I try to learn from my grandfather's example

  • in my own way.

  • So I just published a book about introversion,

  • and it took me about seven years to write.

  • And for me, that seven years was like total bliss,

  • because I was reading, I was writing,

  • I was thinking, I was researching.

  • It was my version

  • of my grandfather's hours of the day alone in his library.

  • But now all of a sudden my job is very different,

  • and my job is to be out here talking about it,

  • talking about introversion.

  • (Laughter)

  • And that's a lot harder for me,

  • because as honored as I am

  • to be here with all of you right now,

  • this is not my natural milieu.

  • So I prepared for moments like these

  • as best I could.

  • I spent the last year practicing public speaking

  • every chance I could get.

  • And I call this my "year of speaking dangerously."

  • (Laughter)

  • And that actually helped a lot.

  • But I'll tell you, what helps even more

  • is my sense, my belief, my hope

  • that when it comes to our attitudes

  • to introversion and to quiet and to solitude,

  • we truly are poised on the brink on dramatic change.

  • I mean, we are.

  • And so I am going to leave you now

  • with three calls for action

  • for those who share this vision.

  • Number one:

  • Stop the madness for constant group work.

  • Just stop it.

  • (Laughter)

  • Thank you.

  • (Applause)

  • And I want to be clear about what I'm saying,

  • because I deeply believe our offices

  • should be encouraging

  • casual, chatty cafe-style types of interactions --

  • you know, the kind where people come together

  • and serendipitously have an exchange of ideas.

  • That is great.

  • It's great for introverts and it's great for extroverts.

  • But we need much more privacy and much more freedom

  • and much more autonomy at work.

  • School, same thing.

  • We need to be teaching kids to work together, for sure,

  • but we also need to be teaching them how to work on their own.

  • This is especially important for extroverted children too.

  • They need to work on their own

  • because that is where deep thought comes from in part.

  • Okay, number two: Go to the wilderness.

  • Be like Buddha, have your own revelations.

  • I'm not saying

  • that we all have to now go off and build our own cabins in the woods

  • and never talk to each other again,

  • but I am saying that we could all stand to unplug

  • and get inside our own heads

  • a little more often.

  • Number three:

  • Take a good look at what's inside your own suitcase

  • and why you put it there.

  • So extroverts,

  • maybe your suitcases are also full of books.

  • Or maybe they're full of champagne glasses

  • or skydiving equipment.

  • Whatever it is, I hope you take these things out every chance you get

  • and grace us with your energy and your joy.

  • But introverts, you being you,

  • you probably have the impulse to guard very carefully

  • what's inside your own suitcase.

  • And that's okay.

  • But occasionally, just occasionally,

  • I hope you will open up your suitcases for other people to see,

  • because the world needs you and it needs the things you carry.

  • So I wish you the best of all possible journeys

  • and the courage to speak softly.

  • Thank you very much.

  • (Applause)

  • Thank you. Thank you.

  • (Applause)

When I was nine years old

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