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  • Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com,

  • and in this tutorial, I will teach you how to pass a Quality Assurance interview.

  • So, it does not matter what type of Quality Assurance role you're being interviewed for,

  • please do stick around and watch this from beginning to end because it will make a big

  • difference to your preparation.

  • My name is Richard McMunn and as I say, welcome to this tutorial.

  • That's me there in the center.

  • I've been helping people for about 20 years now to pass their interviews, and I do that

  • by giving you top scoring answers.

  • I'm going to do that during this video.

  • I'm going to give you some top scoring answers to the likely QA interview questions that

  • will appear during your interview.

  • Please do SUBSCRIBE by clicking the red button below the video, and then you won't miss out

  • on any of the weekly training videos I'm uploading.

  • And I'd also very much appreciate it if you gave the video a LIKE, that always motivates

  • me to create more content.

  • Thank you very much!

  • Okay.

  • Now, in preparation for your Quality Assurance interview, you and I need to make sure that

  • you demonstrate the following key skills and attributes.

  • These are: that you are able to maintain the highest standards of QA at all times.

  • That's very, very important.

  • Also, showing an ability to inspire, to motivate and encourage people who work within the organization

  • to see the benefits of high quality standards and quality assurance.

  • Also having a consistent approach to quality assurance standards, so you don't deviate

  • from those standards.

  • You are resilient in adversity and also making sure that you maintain those high quality

  • standards.

  • That's important!

  • Also, creating an organizational culture that works towards high standards in all areas

  • of work and also keeping and maintaining accurate records, and being organized in your role

  • within quality assurance.

  • So, the QA Quality Assurance interview, questions and answers that are coming right now are

  • perfect for any QA role, either an assessor role, a manager role, or an associate role.

  • It does not matter.

  • The following questions and answers are going to help you.

  • OK, let's get into question number one with your quality assurance interview.

  • Tell me about yourself and why you will be a good fit for this Quality Assurance role?

  • So, I can pretty much guarantee this will be the first question during your QA interview.

  • Here's my suggested answer.

  • “I am an extremely hard working, loyal and committed person who feels most at home in

  • my work, when I am responsible for maintaining high standards.

  • I am someone who believes the only way an organization can thrive, and grow is if the

  • standards set are very high.

  • The majority of organizations, in my opinion, struggle to maintain high standards and I

  • feel it is my job to instill quality and exceptional standards in everything my employer does.

  • I will be particularly good in this role, because I am passionate about what I do, I

  • am consistent in my approach to quality and I feel I have the motivational and interpersonal

  • skills to get people to believe in the benefits of strong quality assurance standards.

  • If feel confident that, if you employ me within this QA position, you will see a significant,

  • positive impact in your business.”

  • That’s a great answer!

  • It's concise, it's positive, and it shows that you have the key skills and qualities

  • to work with in this quality assurance position.

  • Now, I've got a few more questions and answers to work through.

  • You can either take notes as I progress, or if you want to wait, you can download all

  • of these and more Quality Assurance interview questions and answers.

  • Question number two: Why have you chosen to work for our company in this quality assurance

  • position?

  • So, why do you want to work for our company?

  • Here is my suggested answer.

  • The truth is, I feel some organizations pay lip service to the quality assurance process,

  • and they simply employ people to essentially tick a box.

  • I do not want to work for an organization who has that approach.

  • Having studied your organization in detail, you not only have an outstanding reputation

  • within the industry, but you are clearly serious about setting and maintaining high Quality

  • Assurance standards.

  • I feel that, if I am successful at interview, and you employ me within this Quality Assurance

  • role, you will support me fully, so I can perform my duties competently.

  • In return, you will get an outstanding, loyal and totally committed employee.”

  • Now, what I like about that answer is you are basically saying that that organization

  • sets really high standards.

  • They take quality assurance seriously, which is in line with your own key skills and qualities.

  • And that's important.

  • That's how I would answer the question: Why do you want to work for our company?

  • Next question, number three: What skills, qualifications and attributes do you have

  • that are a match for this quality assurance role?

  • Now, before answering this, my advice is to read the job description for the role that

  • you are being interviewed for.

  • However, I have done some research for you and this is how I would personally respond

  • to this question.

  • Here we go.

  • In addition to holding the appropriate qualifications for this Quality Assurance

  • role, I have many yearsexperience as a QA assessor and my track record with previous

  • clients and employers is second to none.

  • In respect of my skills and attributes, I set very high standards from the outset and

  • I always brief team members, employees and departments on what the expectations are in

  • respect of quality standards.

  • I also maintain a clear and transparent approach to everything I do, I encourage honesty and

  • a ‘no blameculture and will always support everyone in the organization to help them

  • work towards, and maintain, exceptional quality assurance standards.”

  • So that shows youve got the right skills, the right qualities, and youve got the

  • experience to work in this quality assurance role.

  • Now, I do have two more questions to go through, so please do stick around and watch those

  • because they are tough questions and I've got some great answers for you.

  • But, if you click that link in the top right-hand corner, it will take you through to my website

  • where you can download my full set of quality assurance interview questions and top scoring

  • answers.

  • Also, don't forget to SUBSCRIBE (please) if you haven't done so already, and that way

  • you're not going to miss out!

  • Next question: What are the most important skills to have in Quality Assurance and why?

  • Here's my answer to that question: “Whilst working in Quality Assurance you need to have

  • numerous skills and attributes to be successful.

  • However, the most important ones are PLANNING and DELIVERY OF RESULTS.

  • In quality assurance, you are ultimately responsible for delivering and maintaining the QA process

  • consistently throughout everything you do, and everything the organization does.

  • The only way you can successfully achieve these goals is to plan thoroughly and execute

  • the delivery of your plan.

  • If you fail in these two areas, the consequences can be far reaching.

  • In addition to planning effectively and the thorough execution of the QA process, you

  • also need to communicate clearly with everyone involved in the process and also have outstanding

  • motivational skills.

  • You should be consistent in terms of standards and be prepared to stand by your position

  • at all times.

  • You need to be a strong communicator when explaining the benefits of the QA process,

  • and also be unwavering in the face of adversity and challenges when they arise.

  • I believe I have all of these skills and qualities and can be relied upon to deliver fantastic

  • results for you in this Quality Assurance position.”

  • That's a great answer!

  • Now, here's a tough question.

  • It's Friday, 4:30 p.m. and everyone is ready to go home.

  • You notice an issue in respect to quality assurance standards.

  • A senior member of the management team says to you it can wait until Monday.

  • What would you do?”

  • So, let me repeat that question.

  • It’s Friday, 4:30 p.m. and everyone is ready to go home.

  • You notice an issue in respect to quality assurance standards.

  • A senior member of the management team says it can wait until Monday.

  • What would you do?”

  • So this is a difficult question, but here is my model answer.

  • First and foremost, I would be talking to a senior member of the management team,

  • so I would be total respectful at all times.

  • I would speak to him or her and explain the reasons why the issue would have to be dealt

  • with there and then, and whilst I fully understood the fact it was late on a Friday, the best

  • interests of the organization should, and must, come first.

  • I would also explain that, by leaving things like this until the following Monday morning,

  • we would effectively be telling everyone who was aware of the issue that it is fine to

  • leave it, and ultimately, that QA is not as important as we might first suggest.

  • I believe that, if you hire me in this Quality Assurance position, I would be able to instill

  • a culture whereby the situation we are discussing would be resolved without question late on

  • the Friday afternoon.”

  • So, that shows that you are able to stick by your position and maintain very high standards

  • and deal with things there.

  • And then that's the way to answer that question.

  • So, if you want to download my full set of QUALITY ASSURANCE interview questions and

  • answers, click the link below the video, or go to my website PassMyInterview.com, and

  • you can have those questions and answers in your inbox within two minutes from now!

  • Thank you very much for watching.

  • Don't forget to subscribe and also hit the like button.

  • Thank you very much.

  • If you have any questions, put them in the comments section below.

  • But other than that, I wish you all the best for passing your quality assurance interview.

  • Have a brilliant day!

Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com,

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