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  • - So welcome, everyone.

  • My name's Ron, and your task is to choose

  • the line on the right

  • that matches the line on the left.

  • - All right, this seems like an easy enough task:

  • which line on the right is the same length

  • as the one on the left?

  • The answer is clearly three.

  • [bell dings]

  • - One.

  • - One. - One.

  • - Why is everyone saying one?

  • Are their eyes not working?

  • Have we just discovered some new type of illusion?

  • No, the answer is,

  • we paid them to lie.

  • [electronic music]

  • ♪ ♪

  • Today, we are going to be demonstrating

  • a very famous psychological experiment

  • known as the "Asch experiment."

  • This experiment tests conformity

  • and whether or not a person

  • will say something incorrect

  • simply because everyone else is.

  • What matters more?

  • Being right or fitting in?

  • [calm music]

  • ♪ ♪

  • We have five professional actors

  • that have been instructed

  • to do as we say.

  • Often, they will be lying

  • about what they think the answer is.

  • But in position number five,

  • a real participant who has no idea

  • what's going on will be seated.

  • Now, their task is to match the length of the line

  • on the left with one of the lines on the right.

  • But what if everyone else in the room

  • gave the wrong answer?

  • Would you be bold enough to stick out

  • and say what you saw,

  • or would you just fit in

  • because it's easier or less uncomfortable?

  • Well, let's find out.

  • - So welcome, everyone. My name's Ron.

  • Your task is to choose the line on the right

  • that matches the line on the left.

  • I'll just call on you individually,

  • you know, in order, one through six.

  • - The calm before the storm.

  • - Okay, so let's begin.

  • - The first few times,

  • we're gonna have the actors

  • say the correct answer

  • to gain the trust of our subject.

  • The correct answer here is three.

  • - Three.

  • - Three.

  • - Number three. - Number three.

  • - Three.

  • - One. - One.

  • - Number one. - Number one.

  • - Number one.

  • - Now they're all gonna start lying.

  • The correct answer is three.

  • Let's see what our subject does.

  • - One.

  • - One.

  • - Pretty quickly, she appears to be confused.

  • - One.

  • - Um, okay, number one.

  • - Number one.

  • - Three...

  • - One.

  • [tense music]

  • ♪ ♪

  • - You can see participant five

  • closing one eye, then the other,

  • trying to figure out why everyone's wrong.

  • But she's not going along with them.

  • Again, the correct answer is three.

  • [bell dings] Let's see what our subject does.

  • - Number one.

  • - Number one.

  • - Yeah, number one.

  • - Number one.

  • - Three?

  • - She's sticking to her guns,

  • but she appears to be uncomfortable

  • opposing the group.

  • This time, the correct answer is two.

  • - Three.

  • - Three.

  • - Number three.

  • - Number three.

  • - Number three.

  • - Wow.

  • - Three.

  • - She's falling in line.

  • Will she do it again?

  • The correct answer is three.

  • - One. - One.

  • - Number one. - Number one.

  • - Number one.

  • - Conformed.

  • Conformity.

  • The desire to fit in.

  • Peer pressure.

  • These are powerful social forces

  • that shape our actions and beliefs

  • and influence how we behave

  • as individuals

  • and as a society.

  • In the original Asch experiments

  • first carried out by Solomon Asch in 1951,

  • approximately 75% of subjects

  • conformed at least once.

  • - One.

  • - Hi, Ron.

  • Sorry to butt in, guys. My name is Michael.

  • I just wanted to kind of ask you a few questions

  • about the study you've been doing.

  • This is a study on conformity.

  • And everyone in this room is an actor--

  • except for you, number five.

  • - Oh, my God!

  • Oh, my God!

  • This is so crazy.

  • - And they've all been instructed

  • to give the wrong answers

  • to see if you'll follow along.

  • - Whoa. - You did say the wrong answer

  • after everyone else had said the wrong answer.

  • Why did you do it?

  • - I thought, "There's something going on here.

  • "I don't know what to do,

  • so I'm just gonna say what they said."

  • - How did it feel to do that?

  • - It--it felt--

  • it felt like I was drinking the Kool-Aid, like--

  • [laughter] - It's very normal.

  • This study wouldn't be as famous as it was

  • if it wasn't normal, though it is surprising,

  • because so many of us would say,

  • "No, I would always say what's real."

  • - Right. Right.

  • - Would you?

  • - Right, no.

  • Clearly not all the time, yeah.

  • - All right, thank you very much.

  • [upbeat synth music]

  • ♪ ♪

  • People follow the crowd in all kinds of interesting ways,

  • many of which are pretty funny.

  • Classical psychological experiments

  • and hidden camera pranks

  • often involve people acting together in strange ways

  • to see if others will conform.

  • Now, there's nothing inherently irrational

  • about following the crowd in ways like those.

  • Conforming can be a form of social lubrication.

  • It's just easier to do what someone else is doing,

  • because to break from that norm

  • would be to slow things down.

  • If everyone's facing the same way in an elevator,

  • it's not like you lose your personal sense of identity

  • by turning along with them.

  • Instead, you're just going with the flow

  • and not being awkward.

  • If I see a bunch of people on the street looking up,

  • and I decide to look up too,

  • there's nothing inherently bad about that.

  • I mean, what it costs for me to look up

  • is really low compared to the potential harm

  • that might come from me not seeing an imminent threat.

  • Sometimes, conformity is harmless.

  • [laughter]

  • Even laughter is a form of conformity.

  • We laugh if something is funny,

  • but we also tend to laugh

  • if people around us are laughing,

  • even if we don't get the joke.

  • There are a lot of social forces behind this:

  • politeness, a fear of looking stupid,

  • and no doubt a desire to conform--

  • to fit in.

  • Let's see what happens when there's even more pressure

  • to see something that's unfunny

  • as hilarious.

  • We've invited these people

  • to participate in a psychological experiment.

  • But here's the thing:

  • everyone in this room

  • is an actor,

  • except this guy.

  • He thinks he's just killing time in this waiting room

  • before the experiment begins.

  • But this is the experiment,

  • and that's no joke.

  • Hey, how's everyone doing today?

  • [indistinct murmuring]

  • My name's Michael.

  • Nice to meet you all.

  • Thanks for participating.

  • It's important that everyone be kind of in a chatty mood.

  • So here's a question:

  • anyone got some good jokes?

  • - I have a great one. - Oh, yeah?

  • - Why did the hipster burn his mouth on coffee?

  • Because he drank it way before it was cool.

  • [laughter]

  • Get it, yeah? - I get it, yeah.

  • - Our subject thinks the real joke is funny,

  • but keep in mind,

  • the joke I'm going to tell is complete nonsense.

  • It's not funny. It's just words.

  • Everyone but the subject has been instructed to laugh at it.

  • The question is, will the pressure to conform

  • make the subject laugh?

  • Okay, how about this one?

  • Uh, a giraffe is at the airport

  • going through the TSA line.

  • And the security agent says,

  • "Hey, is this your laptop?"

  • And the giraffe says,

  • "I thought you'd never ask."

  • [laughter]

  • - Oh, my God.

  • - You guys have never heard that before?

  • - No, never. - No.

  • - It's pretty famous. - I didn't.

  • - This is a classic example of conformity.

  • Even when the crowd acts in a way that makes no sense,

  • the need to fit in is still very strong.

  • Okay, how about this one?

  • Uh, two penguins are driving in a car.

  • The driver says, "Hey, could you change the radio station?"

  • And the other one says, "No radio. Four wheels."

  • [laughter]

  • - That was better.

  • - Laughter can be a powerful tool for social conformity,

  • which is exactly why sitcoms

  • use canned laughter.

  • - How do you feel about courtin' right now?

  • - Uncle Jake, if there was a pretty girl

  • on the other side of this house,

  • I'd jump clean over it. [laughter]

  • - The laugh track entices you at home

  • to laugh along,

  • even when a joke might not be that funny.

  • So will our other subjects feel compelled to laugh

  • at our meaningless joke?

  • So a giraffe is at the airport.

  • And it's in the security line,

  • and the TSA agent says,

  • "Is this your laptop?"

  • And the giraffe says,

  • "I thought you'd never ask."

  • [laughter]

  • "Hey, is this your laptop?"

  • And the giraffe says,

  • "I thought you would never ask."

  • [laughter] - What?

  • - Since our subjects are in a conforming mood...

  • - Oh, my God.

  • - Let's take this a step further.

  • - Hey, I need Katie and Lauren

  • to come with me for your interview.

  • - Sure. - Let's see how committed

  • they are to fitting in.

  • Will they repeat the nonsensical joke

  • to another one of our actors?

  • - We were telling jokes earlier.

  • Should I say the, uh...

  • - Yes. - The giraffe? Okay.

  • So...

  • - Hey, uh, Tim, I need you to come with me

  • for your interview.

  • - Okay. Good. [inaudible]

  • - I guess the joke has to wait.

  • - Yeah. Dude, you tell it.

  • You tell it, bro. - Well...

  • - No, you got it. You got it. Say it.

  • - Okay, so the giraffe is in a line--

  • in a TSA line...

  • - Okay. - Waiting.

  • - And the-- and the agent asks him,

  • "Is that your laptop?"

  • And he was like, "I thought you'd never ask."

  • [percussive beat]

  • - I don't--I don't get it.

  • ♪ ♪

  • - Yeah, it's gonna take you a while to get it.

  • - Okay.

  • - And he says, um,

  • "I thought you'd never ask."

  • ♪ ♪

  • - What's the funny part?

  • - I don't know. I--I found it funny.

  • And it's a giraffe. It's not a human.

  • - And you thought it was funny? - Yeah.

  • - What was the funny part, though?

  • Like...

  • - I think it was-- the funny part was the laptop,

  • 'cause you know how he's so tall?

  • - Hmm.

  • - Do these subjects really think

  • my meaningless joke is funny?

  • It's time to let them in on what's really going on.

  • Everyone here today except for you is an actor.

  • - Okay. - We have all been instructed

  • to laugh at that dumb giraffe joke,

  • which is not even a joke.

  • It's just a meaningless thing.

  • And then we see if the one person who isn't in on it,

  • which in this round was you--

  • how they respond.

  • Why did you never say,

  • "What?"

  • - I think it was people laughing around me,

  • and I was trying to understand why that was funny.

  • And then I had to make sense of it in my mind,

  • and then I think I made it funny to myself.

  • - That process of mental gymnastics

  • is known as cognitive dissonance.

  • When you've done something you don't truly believe in,

  • like laughing just because everyone else did,

  • you try to come to terms with your behavior

  • through denial and justification.

  • It's not a joke; I just made that up, and it's nonsense.

  • - I know, that's why I thought it was funny.

  • - 'Cause it just would-- make no sense?

  • - Yeah, that's why.

  • - I don't know. That's crazy, though,

  • 'cause it did make me laugh.

  • [laughing] - Everyone does that.

  • - Yeah. - It's typical human behavior...

  • - Yeah. It's true, though.

  • - To go with the flow and to keep things moving.

  • It's about just being a good, social person.

  • - It's definitely a-- a conformity thing.

  • [laughter]

  • - One of the most disappointing and terrifying aspects

  • of our desire not to stand out

  • is the bystander effect.

  • People are less likely to help victims

  • if other people are around.

  • One of the most famous examples

  • is told in Psych 101 classes all over the world.

  • It's the story of Kitty Genovese,

  • a woman who was brutally stabbed

  • and raped in New York City

  • in 1964.

  • - It was a murder that symbolized

  • the apathy of many to big city crime.

  • On a March night back in 1964,

  • 28-year-old bar manager Kitty Genovese

  • was stabbed to death on a street

  • in Kew Gardens, Queens.

  • Police say at least 38 people

  • heard her screams

  • but did nothing to help.

  • - The hypothesis was that each and every one of them

  • assumed someone else would call the police,

  • so they didn't have to bother to do so themselves.

  • It wasn't their responsibility,

  • so the police were never called.

  • And Kitty died.

  • [somber music]

  • But here's the thing:

  • Kitty's story may not be an example

  • of conformity,

  • at least not in the way we normally think,

  • because most of it was totally untrue.

  • 38 people didn't witness the attack.

  • As it turns out, the actual number of witnesses

  • who could have helped and didn't

  • may have been as few as two,

  • and people did call the police.

  • Samuel Hoffman spent three or four minutes on hold

  • before finally reaching a police dispatcher.

  • So where did the number 38 come from?

  • Well, it's theorized that the police commissioner

  • actually lied to a reporter

  • about the number of witnesses who did nothing

  • in order to cover up why it took the police so long

  • to arrive at the scene of the crime.

  • And the narrative of uncaring New Yorkers

  • turning a blind eye to a woman's murder

  • spread around the world,

  • making front page headlines.

  • As more and more sources

  • repeated reports they'd heard,

  • rather than going back to investigate the truth,

  • a psychological phenomenon

  • known as information cascade took place.

  • An information cascade develops

  • when people have little information themselves,

  • so they depend on inferences they can make

  • based on earlier people's actions.

  • So the conformity wasn't on the part of the eyewitnesses.

  • It was in the reporting of the story.

  • There's a saying in journalism:

  • "Some stories are too good to check."

  • [projector whirring]

  • - I'm going to give you this cup

  • that contains lysergic acid--

  • 100 micrograms.

  • - Clinical trials:

  • they can be enlightening,

  • frightening,

  • dangerous...

  • - It seems to want to take me over too much, you see,

  • and I don't want to let myself go.

  • - And also the perfect high-stakes setting

  • to test the power of conformity.

  • [tense music]

  • ♪ ♪

  • This is Emma.

  • She thinks she's taking part

  • in a group study

  • to measure the side effects

  • of a new hallucinogenic drug.

  • - So the drug that you are helping us research today

  • is NC-47.

  • Today we're investigating possible side effects.

  • You know, there've been some audio-visual distortions.

  • You may see some images behind your eyes--

  • um, you know, some general feelings of either calmness

  • or euphoria.

  • We're trying to examine those a little further

  • and find out a little bit more about how

  • this drug is affecting everybody.

  • - Emma is already looking to the rest of the group

  • for comfort.

  • - Just take a cup, and just hang onto it.

  • - [whispering] Okay.

  • - If everyone else is participating willingly,

  • it must be okay for her, too.

  • [laughter]

  • - We're all, like, scared to death.

  • Okay.

  • - Go.

  • ♪ ♪

  • But here's the catch:

  • our subject didn't take a hallucinogenic drug at all.

  • It was simply a shot of flavored water.

  • Just relax and concentrate.

  • We'll give this just a little bit of time

  • to set in.

  • It doesn't take long for our actors to feel

  • the supposed side effects of the so-called drug.

  • - It's like a--

  • like a line that goes across.

  • - It's almost like I'm looking through a kaleidoscope,

  • but it's, like, fuzzy.

  • - Will our test subject go along with the group?

  • Or will she be bold enough to stick out

  • and say the truth?

  • - It's like a--like a lava lamp sort of thing.

  • - Hmm.

  • Emma?

  • - Um, I honestly--

  • I don't see anything. [laughs]

  • - Mm. - I don't see any shadows,

  • shapes...

  • I'm like, "Come on, I want to see a shape."

  • But I don't see anything, no.

  • - Emma's honesty is making her an outsider.

  • Notice how she says she wants to feel the side effects,

  • which would enable her to fit in with the group.

  • You can all sit down again.

  • Okay, I want to do the audio test.

  • We're just gonna go down the line,

  • and I want you to just say the word "hello."

  • Here's another opportunity for Emma to conform.

  • Will she go along with the group

  • when she sees the actors pretend to experience

  • an auditory reaction to the alleged drug?

  • - Hello.

  • - Louder.

  • - Um, hello!

  • - And how did that feel? What's your reaction?

  • - I hear, like, a delay.

  • Like, um...

  • Yeah, it could be called an echo.

  • It's more like a... - Mm-hmm.

  • - Like a reverb or something.

  • - Yup, that's very common.

  • All right, Ivory.

  • - Hello.

  • Hello. [laughs]

  • It's almost like, you know, when you watch a video,

  • and it's just like-- just the tiniest bit out of sync

  • so you just barely notice it?

  • - Mm-hmm. All right, Emma?

  • - Hello.

  • Hello?

  • Hello.

  • Yeah, it is echoing,

  • like you had a shot--

  • like you had a shot of vodka.

  • - [laughing] - Something like that, like...

  • - Yeah, acute audio distortion is really common.

  • - Okay. - Here we see a classic example

  • of conformity.

  • But is she just trying to fit in

  • or does she truly believe

  • she's experiencing side effects now?

  • - I'm feeling pretty chill. - Ivory?

  • - I feel kind of, like, just relaxed.

  • - I just feel, like, really relaxed.

  • - She's now claiming to feel multiple side effects.

  • - But yeah, no, it's like I...

  • I had, like, two drinks or something.

  • - Right, and in this moment now,

  • how do you feel?

  • - Uh, kind of tired. - Tired.

  • - Right? - Yeah.

  • - Am I the only one? - No. [laughs]

  • - Should go, like, nap on that bean bag, yeah.

  • - Emma continues to look to the group

  • for reassurance that her symptoms

  • are in line with theirs.

  • - I don't know if I like it.

  • I can't decide.

  • You know what I mean?

  • What do you guys think? I don't know.

  • - Whatever she thinks she's feeling,

  • she wants to make sure it fits in with the group.

  • - The room is warmer, no?

  • - Yeah.

  • - Would you take this while you were operating a motor vehicle?

  • - No, I don't think so.

  • - Because...

  • - 'Cause you need to concentrate on what you're doing.

  • But I just feel so relaxed.

  • - Here we see an entirely new level of conformity.

  • Our subject is actually experiencing

  • physical manifestations due to group pressure.

  • Other subjects also experienced physical sensations

  • that they reported in great detail.

  • - Hello.

  • I hear the echo. I can hear the echo.

  • - So you know an echo would go out, then in?

  • This is, like, just an in.

  • - I just feel, like, sensation,

  • like, near my eye and nose area.

  • - I feel like it's definitely getting brighter, though.

  • - Okay, could you say more about the increased brightness?

  • - It's not comfortable to look at the lights, really.

  • - What we're seeing from these subjects

  • could be a form of informational conformity,

  • or even what's called

  • a contact high,

  • a psychological phenomenon

  • that occurs when a sober person

  • comes into contact with someone

  • who is under the influence of drugs

  • and begins to manifest the same physical symptoms.

  • I can now debrief you

  • on what has been going on.

  • So none of you took anything

  • but, uh, water today.

  • - What?

  • [laughter]

  • - And we're just kind of looking at the way

  • that groups conform together.

  • We wanted to see what it would take

  • to get someone to fall in line with the group.

  • Did you feel actual changes,

  • or were you saying some things

  • just to fit in and not stick out?

  • - No, I felt relaxed, so I don't get--

  • I can't figure it-- I still feel relaxed.

  • - Are you surprised to have heard

  • that you just drank water?

  • - Yeah.

  • I definitely feel different.

  • - I actually did hear, yeah, an echo.

  • - The desire to conform is so strong,

  • the subjects continue to believe

  • in their manifested symptoms,

  • even after learning the drug was fake.

  • - I am prone to anxiety attacks, though,

  • so I felt relaxed.

  • - Well, you should take more of this nothing.

  • [laughter]

  • Human society is incredibly complex.

  • And the dueling forces pushing us to conform

  • and also to express our individuality

  • are both necessary.

  • Other people can influence us in good ways

  • and in not-so-good ways.

  • But at the end of the day,

  • just remember this:

  • what did the walrus say to the doctor?

  • Give up?

  • Cardboard.

  • [laughter]

  • Go ahead, laugh.

  • Everyone's doing it.

  • You don't want to look like you don't get it, do you?

  • Good, that's what I thought.

  • Thanks for laughing,

  • and as always,

  • thanks for watching.

  • [electronic music]

  • ♪ ♪

- So welcome, everyone.

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