I thought it would be a perfect time

for a letter from a fan from St. Charles, Missouri.

And it says here, "Dear Ellen, my family loves you

and watches your show every day.

Dane and I have been together for five amazing years.

We have two beautiful children.

I'm a registered nurse, and your show is a saving grace

anytime I have a patient that needs their spirits lifted.

You inspire me my family and my patients

to be happy loving and kind to one another.

Thank you for all that you do.

I hope to meet you one day.

Love, Rachel."

So I learned that Rachel's family could use a little help

this holiday season.

And I want to surprise them.

Right now, they're at home, and they are waiting

to talk to one of my producers.

Actually, it's going to be me.

All right, let's go.

[EXCITED SINGING]

Hi.

[SCREAMING]

No!

Hi!

Are you joking me?

Oh my God!

Hi.

Stop!

Hand the baby to your husband.

Stop!

No, wait, no!

No, no, no!

Hi!

No, no, no!

[SCREAMING]

[BABY SQUEALS]

Hi, Rachel.

How's it going?

Uh-- what?

How are you?

How are you?

I'm fantastic.

How are you?

You're beautiful.

You are so beautiful.

Oh, you're beautiful.

Let me-- who's on your lap?

[GASPS] oh, oh, this is--

this is Jaxson.

He's 1 and 1/2.

And he's my kid.

[LAUGHTER]

All right.

He might--

Oh!

And this is Carter.

He's my other kid.

And this is Dane.

[GASPING]

Hi, all right.

Well, I just-- I wanted--

OK.

[LAUGHTER]

Sorry.

I'm just so--

I wanted to surprise you because I got your letter.

And I heard that you have a Post-It on your fridge

with my name on it.

Why do you have that?

Yeah!

I do!

It's still on there right now.

It says-- it says, I want to meet you.

I want to go on your show and meet you, and then

something about the Daisy Award for all my life goals.

And, oh-- yeah, this is fake.

I can't.

You're not real.

Oh my g--

I think it's her.

No!

I'm sorry, I sat on the floor.

All right, Dane, I think you should take both children

over there on your lap.

I think that's right.

Because she keeps forgetting she's holding one.

OK.

[LAUGHTER]

I'm listening.

All right.

[SCREAMING]

I know you guys work all the time,

around the clock to provide for your family.

I want to help out.

Unfortunately, you missed the french fry giveaway.

We just passed-- because you know about the potato shortage?

We're all talking about it.

I'll take any French fry you want.

OK.

I don't know what that means, but--

Well-- Yeah, well, you'll see, when

you're going to look for a fry one day.

Today is day 11 of our 12 Days of Giveaways.

And one thing is we want you to stick around,

and we're going to give these guys everything--

we want to give you everything that we're giving away today.

No!

Yeah.

[CHEERING]

No, no, no, no!

What do you say?

Dane, take that child away.

I'm sorry.

And also another thing.

I want y'all to come--

because you said you want to meet me,

and that's on your refrigerator.

So I want to fly y'all out here so that we can meet, OK?

[SCREAMING]

All right, we'll be back.

No!

No!

No!

[SCREAMING]