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  • Narrator: Jell-O has starred in some of the 1950s

  • most infamous recipes.

  • Sarah Wassberg Johnson: It was being served

  • at tea parties and card parties.

  • Narrator: It's beloved in

  • what's known as the "Jell-O belt"...

  • and continues to be slurped down

  • by college students

  • across the country.

  • But despite its

  • brand recognition

  • sales have been

  • slipping for decades,

  • dropping more than $371 million

  • between 2009 and 2018.

  • So, what happened?

  • Before the pre-packaged boxes and colorful jIggling cups

  • we've come to recognize as Jell-O,

  • gelatin was served in the Middle Ages.

  • Gelatin is made of

  • collagen and early recipes

  • involved melting and

  • filtering pigs' ears and feet.

  • It eventually became a status symbol

  • because you needed to have access to a lot of meat,

  • to have enough bones to boil.

  • You also needed a large staff to do it

  • and some were cool to store the gelatin

  • so it could set properly.

  • The jiggling dish was

  • served to European royalty

  • and it eventually made

  • its way across the Atlantic

  • to the United States.

  • Soon people were looking for an easier and faster way

  • to make gelatin, but early attempts

  • just didn't taste that great.

  • However one instant gelatin product,

  • would quickly become a staple in American households.

  • [Tape] J-E-L-L-O!

  • Narrator: Invented in the tiny town of Le Roy, New York

  • by struggling cough syrup maker, Pearle Wait

  • and his wife, May.

  • Jell-O combined gelatin

  • with sugary fruit syrups, which made it sweeter

  • than other instant gelatin products.

  • But the small town couple didn't know how to market Jell-O.

  • So in 1899 they sold the patent for $450,

  • the equivalent of almost $14,000 today

  • to orator Frank Woodward of the Genesee Pure Food Company.

  • Just three years later,

  • Jell-O sales rose to $250,000 or $7.4 million today.

  • Jell-O found its success in a series

  • of highly strategic and successful advertising campaigns.

  • It printed its own recipes showing and teaching consumers

  • all the different ways they could serve Jell-O in a meal,

  • which generated demand for the product.

  • The company commissioned cookbooks and advertisements

  • from American artist Norman Rockwell,

  • who created colorful drawings of Jell-O

  • in family friendly settings.

  • This helped to establish the company's wholesome reputation.

  • In 1923, the Genesee Pure Food Company

  • changed its name to the Jell-O Company.

  • Two years later, The Jell-O Company

  • became part of a larger food empire,

  • which would eventually become General Foods Corporation.

  • When the great depression hit,

  • recipe books promoted Jell-O as an affordable food option,

  • highlighting its ability to preserve foods and transform

  • just a few ingredients into a satisfying meal.

  • And during World War II,

  • Jell-O salads became a creative way

  • to put meals together with rationed goods.

  • Convenience also began to play

  • a bigger role in the meals people prepared.

  • Johnson: In World War II when you had many more women

  • mobilized in the workforce

  • and people were looking for something easy,

  • it was probably much easier to just make some Jell-O

  • and stick it in the fridge for the next day

  • than to try and bake a cake or make a pie

  • when fat was rationed.

  • Narrator: And in the post war era, elaborate Jell-O salads

  • became a popular choice for home events like dinner parties.

  • Johnson: These were sort of

  • public events in a private space.

  • So it was important that you impressed your guests.

  • Narrator: But the qualities that once made Jell-O a staple

  • in American homes started to backfire.

  • While Jell-O's low price point made it accessible

  • during hard times like the great depression,

  • it's cheapness also degraded

  • gelatin's once glamorous reputation,

  • not to mention Jell-O's association with wartime rations

  • made it less than appealing to consumers

  • who no longer had to stretch out ingredients.

  • So by the 50s, gelatin was seen as something

  • to stick leftovers in or serve to kids,

  • and by the 70s, Jell-O sales began to decline.

  • In response to its slipping sales,

  • Jell-O hired comedian and actor Bill Cosby

  • as a spokesperson in 1974.

  • The partnership is one of the longest celebrity endorsements

  • in American advertising history, lasting 29 years.

  • At the time, Cosby's endorsement helped boost sales

  • but Jell-O took a hit as it ramped up production

  • of its pre-packaged single serve cups.

  • It was seen as a snack food for children,

  • something served in a school cafeteria or in a hospital--

  • not a filling meal for a family.

  • Tobacco conglomerate Philip Morris

  • bought General Foods in 1985,

  • and in 1989 merged it with Kraft Inc.,

  • creating Kraft General Foods.

  • When the low fat diet trend emerged in the 80s and 90s,

  • Kraft tried to market Jell-O

  • as a diet food with fat-free flavors to keep up.

  • Anna Miller: So in the 80s there were all of these products

  • where manufacturers were trying to take away the fat

  • and then add a bunch of preservatives and other ingredients

  • and sugars to make the food still palatable without fat.

  • Narrator: But for Jell-O, doing this wasn't enough

  • to turn things around.

  • Instead, it now had the added reputation

  • of being a diet food which only increased

  • in the early 2000s as Jell-O pivoted to promoting

  • it's sugar free products to take advantage

  • of the Atkins diet craze.

  • When that didn't help bounce sales back,

  • Jell-O attempted to play up its family friendly reputation

  • and although consumers had embraced Jell-O

  • during the great depression as a way to cut costs,

  • the great recession didn't seem to have the same effect.

  • From 2009 to 2014, Jell-O sales declined by double digits,

  • falling from $932.5 million to 692 million.

  • Miller: So Jell-O is basically the opposite

  • of what consumers are looking for right now.

  • It looks artificial, its ingredients are unrecognizable,

  • it has a bunch of added sugar and even though it's fat-free,

  • we all know now that that is not necessarily healthier.

  • Narrator:So is this the end?

  • Miller: If Jell-O wanted to make a comeback,

  • I think it's pretty impossible

  • if their aim is to appeal to those

  • looking for more natural foods.

  • It would have to basically

  • turn into something other than Jell-O.

  • Narrator: But despite its falling sales numbers,

  • Jell-O remains popular in places like Salt Lake City

  • and the surrounding area,

  • otherwise known as the Jell-O belt.

  • The area has a large Mormon population,

  • and Jell-O's wholesome family branding

  • aligns with Mormon values.

  • Jell-O even became the official snack food of Utah in 2001

  • and the trading pin for the 2002 Salt Lake City

  • Winter Olympics was a bowl of green Jell-O.

  • And Kraft foods still believes in the brand.

  • Kraft sent Business Insider this statement saying,

  • The company also encourages people

  • to get creative with Jell-O recipes on social media,

  • which feels like a return to Jell-O's origins

  • when the company would print recipes

  • to teach confused housewives

  • what to do with the strange new product.

  • It's also trying to connect with new generations

  • by selling edible Jell-O slime for kids.

  • So while Jell-O may no longer be the star of as many meals

  • as it used to be, it's still alive and jiggling.

Narrator: Jell-O has starred in some of the 1950s

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