Subtitles section Play video
Uber Eats provides several ways to contact them
Uber Eats提供了幾種方式來聯繫他們
in case anything happens with an order.
以防訂單出現任何問題。
Most issues with Uber Eats
關於Uber Eats的大多數問題
can be solved within their help center.
可以在他們的幫助中心得到解決。
To get there, go to the account tab
要到達那裡,請進入賬戶標籤
at the bottom of your screen in the app.
在你的應用程序的螢幕底部。
Tap "Help."
點 "幫助"。
Choose the option that most closely relates to your issue.
選擇與你的問題最密切相關的選項。
Then see if any of the FAQs
然後看看是否有任何常見問題
answer your question or solve the issue.
回答你的問題或解決這個問題。
If you need to contact Uber Eats directly
如果你需要直接聯繫Uber Eats
for a more unique or serious issue,
為一個更獨特或嚴重的問題。
you can also contact Uber Eats by phone or email.
你也可以通過電話或電子郵件聯繫Uber Eats。
If you'd like to speak with them over the phone,
如果你想通過電話與他們交談。
dial 800-253-9377.
撥打800-253-9377。
If you'd rather communicate via email,
如果你願意通過電子郵件溝通。
then send a message to eats@uber.com.
然後發送消息到 [email protected]。
Remember, never send out sensitive information
記住,永遠不要發送敏感資訊
like your password or credit card number via email.
如你的密碼或信用卡號碼通過電子郵件。
An Uber Eats representative should never ask you
Uber Eats的代表不應該問你
for those details over email messages.
通過電子郵件資訊瞭解這些細節。