to common AirPod charging problems in this video.

在這個視頻中，我們可以看到常見的AirPod充電問題。

Charging problems can come up

充電問題可能出現

when you use off-brand chords,

當你使用非品牌的和絃時。

like the colorful varieties

喜歡五顏六色的品種

you find at convenience stores or online.

你可以在便利店或網上找到。

While these cords can be cheaper and even look sturdier,

雖然這些繩索可能更便宜，甚至看起來更結實。

they tend to break down more often

它們往往更容易壞掉

than standard Apple-brand charging cables.

比起標準的蘋果品牌充電線。

Apple charging cables are white

蘋果充電線是白色的

and made out of a smooth plastic.

並由光滑的塑膠製成。

One cable comes with every Apple device you buy,

你購買的每臺蘋果設備都會有一條電纜。

including your AirPods.

包括你的AirPods。

Check the charger and chord

檢查充電器和線繩

to see if they're working properly.

看看它們是否正常工作。

Use it to charge another device,

用它來給另一個設備充電。

like a different set of AirPods or your iPhone.

比如一套不同的AirPods或你的iPhone。

If it works, then you know

如果成功了，那麼你就知道

the charging cable is still functional.

充電電纜仍然可以使用。

Next, plug it into your AirPods' charging case

接下來，把它插入你的AirPods的充電盒中

and make sure that the connection is tight.

並確保連接緊密。

If nothing happens, unplug the lightning end of the cable,

如果沒有任何反應，請拔掉電纜的閃電端。

the part that plugs into the charging case,

拔出插在充電盒上的那部分。

flip it over, and plug it back in.

把它翻過來，再把它插回去。

Also check that the wall adapter

還要檢查牆上的適配器是否

is securely plugged into the wall outlet or power strip.

牢固地插在牆上的插座或電源板上。

If these other fixes don't work,

如果這些其他修復方法不起作用。

you may actually have a faulty wall outlet.

你實際上可能有一個有問題的牆上插座。

Check that your wall outlet is in working order.

檢查你的牆上插座是否處於工作狀態。

Test the outlet with a device

用一個設備測試插座

that usually charges normally.

通常是正常收費的。

If it's still charging, you know the outlet is working.

如果它仍然在充電，你就知道這個插座在工作。

You should also try

你也應該嘗試

plugging your device and cable into another outlet,

將你的設備和電纜插入另一個插座。

ideally in another room or on another power strip.

最好是在另一個房間或另一個電源條上。

If it works, then the problem was your old wall outlet.

如果它起作用，那麼問題就出在你的舊牆面插座上。

First, make sure that you're using a version of the AirPods

首先，確保你使用的是AirPods的一個版本

that support wireless charging,

支持無線充電。

either the second-generation AirPods or AirPods Pro.

無論是第二代AirPods還是AirPods Pro。

Also, remember that your AirPods

此外，請記住，你的AirPods

still need to be in their charging case

仍然需要在他們的充電盒中

and the case needs to be placed on the wireless charging mat

而且箱子需要放在無線充電墊上

with the status light facing up.

狀態指示燈朝上。

The status light should illuminate for several seconds,

狀態指示燈應亮起幾秒鐘。

then shut off while charging.

然後在充電時關閉。

If the light never appears,

如果光線永遠不會出現。

you may need to fidget with the case's location on the pad.

你可能需要擺弄一下箱子在墊子上的位置。

If your case still won't charge,

如果你的案子還是不能收費。

try using the lightning or USB cable

嘗試使用閃電或USB電纜

that came with your case instead.

而不是與你的箱子一起出現的那個。

To verify the charging status of the AirPod case,

要驗證AirPod外殼的充電狀態。

slip your AirPods into the charging case

將你的AirPods放入充電盒

and make sure to shut the lid.

並確保關閉蓋子。

Then with a working charger and outlet

然後用一個工作的充電器和插座

charge both your AirPods and case

為你的AirPods和外殼充電

for a minimum of 15 minutes.

至少15分鐘。

Leaving your AirPods inside,

把你的AirPods留在裡面。

check the charge status by opening the lid

通過打開蓋子檢查充電狀態

and hovering the case close to your iOS device.

並將箱子懸停在你的iOS設備附近。

You should see an image of your AirPods and charging case

你應該看到一個你的AirPods和充電盒的影像

appear at the bottom of the screen

出現在螢幕的底部

with charging icons next to them.

旁邊有充電圖標。