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(gentle jingle)
- There's a Buddhist saying, as wise as a statement can be.
'Participate with joy in the sorrows of the world.'
It's a leadership challenge for all of us,
as alive today as ever.
We can't solve all the world's problems,
but we can choose how to show up for them.
The executive influence choice,
energizing people to create possibilities
starts with the imperfect world as it is.
So how we influence needs to work
in good times, bad times, any time.
Here are three ways to do just that.
First, always give people a reason to care,
a reason to believe and to try and try again.
Care, this should be better.
Believe, this can be better
and try, we make it better and keep making it better.
I coached a phenomenal leader
who runs a hospital in Southern California.
Back at the height of the COVID-19 pandemic,
the entire staff already overwhelmed for weeks,
he had an inspired idea.
Because even when things were at their worst,
still some of their COVID patients were recovering.
So every time one recovered and was discharged,
this leader played, over the loudspeaker
so every patient and employee could hear
just for a few seconds
while they continued their stressful work,
the theme song from the movie, 'Rocky',
the movie about a boxer who didn't have a chance,
but still made it.
(sings theme from 'Rocky')
I mean, what a walkout song!
And so for a few seconds,
every single person in the hospital was reminded
they were a part of something phenomenal.
Facing intense distress, they created possibility,
and inspired more caring, more believing, more trying.
Next, always earn an F+.
It's your emotional grade.
'F' is for feeling, and the plus is for better.
Gary Burnison, CEO of Korn Ferry,
the global executive search firm,
says a board member gave him transformational advice
early in his tenure.
He said, 'Gary, never forget that your job
is to make people feel better
after every conversation than they did before.'
Executive influence is energizing people
to create possibilities, not de-energizing them.
The leader with the 'Rocky' song idea,
that's what he does.
You can too.
Be someone others want to be around
no matter how tough things get.
Finally, tell their adventure story.
Executive influencers remind us
we're not just at the mercy of chance and circumstance.
Our choices make a difference,
just like they do for heroes in a story.
Make your people the heroes in a story.
They are!
That hospital leader made sure people knew
they weren't just absorbing punishment,
they were living a real life hero story.
Rocky says it himself in his movie,
'Nobody hits as hard as life.
It's about how hard you can get hit
and keep moving forward.'
Remind us how much it matters
to go from where we are to where we want to be.
Remind us how much we matter.
It's how every one of us can participate with joy
in the sorrows of the world, and the joys of the world too.
(inspiring music)