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  • A new video this morning, we now hear the moment Champlain Tower South began to collapse.

  • 7's Karen Hensel shows us, we're also hearing from a woman who was there and called loved ones as the building came down around her.

  • It was 1.22 a.m. Ring video from a hallway inside Champlain Tower South captured the thunderous roar as the building began to collapse.

  • That's what woke me up and threw me out of bed.

  • Reza Rodriguez was asleep in Unit 907.

  • And that's when I said to myself, what the hell's going on?

  • We don't have earthquakes in Miami.

  • She ran to her balcony door.

  • Once I opened the sliders, this white cloud just went.

  • She tried calling her longtime friends, Elaine Sabino and Dick Augustine, who lived in Unit 1210.

  • No one answered.

  • A call to her brother went to voicemail.

  • The recording captured 15 minutes of horror.

  • Now one year later, wearing the same clothes as that night, Reza sat down with us to explain her terrifying escape.

  • So once I opened the door to the stairwell, my brain couldn't compete with what I was seeing.

  • It's like, what's going on?

  • Where's the building?

  • The building is gone.

  • I heard from the pile.

  • Some ladies scream up to me, please help me.

  • Please don't leave me like this.

  • It was pitch dark.

  • I just couldn't see her at all.

  • I kept hearing people crying and moaning.

  • Reza kept banging on doors, first helping her neighbor Yadi and Yadi's 8-year-old son.

  • Ada's waiting for us on the eighth floor.

  • I said, whoever we need to help, we help right on the way out.

  • They together rescued 88-year-old Ada and made it down seven flights to the garage.

  • I heard water running.

  • So I'm thinking water, electricity, we're not going to make it through there.

  • Firefighters rescued all of them from a second floor balcony.

  • A lot of people don't understand what we went through that night.

  • This is now sacred ground where 98 people died.

  • Once dubbed the mayor of Champlain Tower South, Reza Rodriguez holds on to the memories here of her neighbors and friends.

  • It just breaks my heart that all these people are just gone.

  • Even though Reza lost her unit, she still has to pay the monthly mortgage, forcing the 60-year-old to move back in with her parents.

  • Returning to the collapse site is hard.

  • I get physically sick.

  • I could just see certain people just sitting where everybody would sit.

  • And then I looked and I just, everything's gone.

  • Her friends she tried to call that night did not survive.

  • Richard Augustine and Elaine, they were my friends for 18 years.

  • You know, sometimes I look up at the sky and I talk to Dick and I talk to Elaine, and I'm sorry.

  • I'm sorry I couldn't help.

  • Reza Rodriguez called Champlain Tower South home for 18 years.

  • She tells Karen she thinks about that night and her friends every day since the collapse.

A new video this morning, we now hear the moment Champlain Tower South began to collapse.

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