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  • As leaders go, I used to think I was doing a pretty solid job.

  • Things ran smoothly, we stayed on budget, the work got done.

  • People liked working for me, or so I thought.

  • Tom! Hi! Hello Carol! How ya making out with that revised budget?

  • Done...and here are next year's projections. Carol, what would I do without you?

  • Well, there is another thing I wanted to talk to you about.

  • Oh yeah, what's that?

  • An opportunity opened up for me recently and...

  • I gave it a lot of thought... and I've decided to take advantage of it.

  • What, what kind of opportunity? A position in another department.

  • She was the top person my entire department,

  • and the third employees to leave that year. Not good.

  • I later found out that she took that new job not for more money or more responsibility,

  • Ah-uh. She took it because it was a chance to work with Elliot.

  • Here's the info you wanted. Thanks.

  • Elliott ran the most productive group in the whole organization.

  • He was doing something differently than I was. I was basically cheerleading.

  • Go team go! Let's score some performance numbers!

  • Elliott on the other hand, seemed to be motivating people by simply explaining

  • why their work was valuable, somehow to somebody.

  • And, he was very down to earth about it. No lofty speeches.

  • Just a real-world example that people could feel good about.

As leaders go, I used to think I was doing a pretty solid job.

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