CONVERSATION 1

Delta Corporation.

Hello, this is Marko Tomić.

Can I speak to Ms. May, please?

Which department is that?

Human Resources department.

I believe it is extension 57.

May I ask from which company are you calling?

It's West End school.

Thank you.

Please hold.

Thank you.

Sorry Sir, I'm afraid the line is busy.

Would you like to hold or call back?

I don't mind waiting.

(After a couple of seconds...)

Mr. Tomić, I have reached Ms. May's office, but I was told she was on a business trip

until tomorrow.

Would you like to leave a message?

Oh, I see.

Please tell her to call me back.

I'm calling about the in-house language courses.

Sure, may I have your number, please?

Yes, it's 094552761.

Thank you.

No problem.

Have a nice day.

You too.

Bye.