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  • I think the idea of operating a computer -- the use of that verb, when we think about computing,

  • is going to disappear.

  • And so instead of us as people directing and operating a machine,

  • the machines all around us

  • embedded in our environment

  • will have the intelligence to understand our intentions,

  • and our needs, and will proactively serve those needs.

  • That's an ideal future that I think is at the heart of

  • organizations like the University of Michigan School of Information.

  • So, I really like this sort of rubric of

  • getting past the idea of operating a computer

  • and having computers instead proactively and intelligently serve our needs.

I think the idea of operating a computer -- the use of that verb, when we think about computing,

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