【TED】荷西安德烈斯: 一群廚師如何給颶風瑪利亞之後的波多黎各供應食物 (How a team of chefs fed Puerto Rico after Hurricane Maria | José Andrés)

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All right, let's get ready for the worst TED Talk ever.

譯者: Lilian Chiu 審譯者: Peipei Xiang
(Laughter)

好，準備好迎接史上最糟的 TED 演講。
I mean it. We prepared 30 minutes ago.

（笑聲）
I want to have it clear -- I love to be here with you all,

我是說真的。我們半小時前才準備的。
but I wanted to be here not to tell my story

我想先澄清──我很高興能和大家聚在這裡，
but to tell the story of the amazing people of Puerto Rico

但我來這裡想說的不是我的故事，
that came together to feed the people of Puerto Rico.

而是在波多黎各一群很了不起的人的故事，
My name is José Andrés, and you know I love to feed the few,

他們團結起來，供應食物給波多黎各人。
but even more, I love to feed the many.

我是荷西安德烈斯，你們知道我喜歡給少數人做吃的，
Here, right after the hurricane,

但我更喜歡給很多人做吃的。
like we'd done many times before after an earthquake in Haiti

在這裡，颶風過後，
or Sandy or others,

就像我們在海地地震、桑迪颶風等很多災難過後做過的事情一樣，
I had this sense of urgency to be there

我有種想要趕過去的心急感，
and to try to feed one person,

試著供應食物給一個人。
and always, you have crazy friends that want to join you

而且總是會有瘋狂的朋友想要加入，
in those impossible endeavors.

去做那些不可能的事。
I'm always surrounded by amazing friends that only help me to be better.

我身邊總是有許多了不起的朋友，
Nate came next to me.

他們讓我做得更好。
This was a Monday, and this is what we found.

奈特跟著我去。
The destruction you saw on TV, one more hurricane,

這是星期一，而這是我們所看到的。
but this destruction was real.

你們在電視上看到的毀滅，
More than 85 percent of the electricity in the island was gone.

又一個颶風，
Every single electric post was gone.

但這毀滅是真實的。
All the cell towers were gone.

島上 85％的電力都無法供應了，
You couldn't communicate with anybody.

每根電線桿都倒了。
You couldn't find anybody the moment you moved away from San Juan.

所有的電信基地台也壞了，
Even in San Juan, we had issues trying to use our cell phones.

你無法和任何人聯絡。
And what I found was that the island was hungry,

只要一離開聖胡安，就無法找到任何人了。
and the people didn't have money, because ATMs were not working,

即使在聖胡安，我們用手機也會遇到問題。
or their cards, which are electronic, for food stamps,

我發現，這座島嶼餓了，
they couldn't use it in their supermarkets,

這些人沒有錢，因為 ATM 都壞了，
or there was no food or gas or clean water to cook.

食物券要用的卡是電子的，
The need and the urgency of now was real,

在超市中無法使用，
and I was just able to get into a meeting at FEMA,

有些地方沒有食物、瓦斯，或乾淨的水來做菜。
where many of the main NGO partners were having a conversation

需求和急迫性都是真實的，
about how to feed the island in the weeks to come,

我才參加了聯邦緊急事務管理署的一場會議，
but the urgency was right now, in this minute, in this second,

會議上，主要的非政府組織夥伴在討論
and we almost had three million people that needed to be fed.

在接下來數週要如何供應食物給島民，
So we began doing what we do best.

但急迫程度已經是現在此時此刻就需要了，
We went to see the sources of food,

且需要食物的人有近三百萬人。
and I was able to see that the private industry actually was ready

所以，我們開始做我們最擅長的。
and prepared and thriving,

我們去看了食物來源，
but somebody at FEMA was not able even to be aware of that.

我發現有私人產業其實已經準備好，
And what we did was use fine kitchens.

恢復狀況良好，
José Enrique, one of my favorite men in the whole world,

但聯邦緊急事務管理署的人卻不知道。
one of the great restaurants in San Juan,

我們就去使用很好的廚房。
where before landing, I began calling all the chefs of Puerto Rico,

荷西安瑞克，世界上我最喜歡的人之一，
and everybody was like, "Let's not plan, let's not meet,

聖胡安最棒的餐廳之一，
let's start cooking."

降落前我就開始打電話給波多黎各所有的廚師，
(Laughter)

人人都說：「咱們別計畫了，咱們別會開會了，
And that's what we did.

咱們開始做飯吧。」
We began feeding the people of Puerto Rico, on a Monday.

（笑聲）
On a Monday, we did a thousand meals, sancocho, an amazing stew

我們就這麼做了。
with corn and yucca and pork.

星期一，我們開始供應食物給波多黎各的人。
By Sunday, we were doing 25,000.

星期一，我們做了一千份餐，
By Sunday, we already didn't only use the restaurant,

我們做了 sancocho，這是很棒的燉煮食物，
but we rented the parking lot right across.

裡面有玉米、木薯，和豬肉。
We began bringing food trucks,

到星期日時，我們做到兩萬五千份。
and a rice and chicken pie operation, and refrigerators,

到星期日時，我們不只是用餐廳，
and volunteers began coming.

我們還租了就在對街的停車場。
Why? Because everybody wants to find a place to help,

我們開始找來餐車，
a place to do something.

有個做米飯和雞肉派的，還有冰箱，
This is how we began our first delivery.

志工開始加入。
The hospitals -- nobody was feeding the nurses and the doctors,

為什麼？因為大家都想要盡一份心力，
and we began feeding our first project,

都想做點什麼。
Hospital Carolina.

這是我們開始做初次外送的方式。
All of a sudden, every single hospital was calling us.

在醫院，沒有人供應食物給護士和醫生，
"We need food so we can feed our 24/7 employees

我們開始進行我們的第一個供餐計畫，
taking care of the sick and the elderly and the people in need."

卡羅萊納醫院。
And then the place was too small. We were receiving orders.

突然間，所有的醫院都開始打電話找我們。
Every time we got one guest, one customer,

「我們需要食物，你們能否給我們不間斷工作的員工供應食物，
we never stopped serving them,

他們在照顧病人、老人，和有需要的人。」
because we wanted to make sure that we were able to be stabilizing

接著，我們的地方也不夠大了。我們不停接到訂單。
any place we were joining,

每當我們接到一個客戶，一個客人，
any city, any hospital, any elderly home.

我們不會停止服務他們，
Every time we made contact with them, we kept serving them food, day after day,

因為我們想要確保我們能夠穩定
so we needed to grow.

任何我們參與的地方，
We moved into the big coliseum.

任何城市、任何醫院、任何老年人之家。
25,000 meals became 50,000 meals,

每當和它們接頭之後，我們就會持續供應食物給它們，日復一日，
became, all of a sudden, the biggest restaurant in the world.

所以，我們得變更大。
We were making close to 70,000 meals a day

我們搬到了大體育館。
from one location alone.

兩萬五千份餐變成五萬份，
(Applause)

突然間，它成了世界上最大的餐廳。
Volunteers began showing up by the hundreds.

我們能做到一天供應近七萬份餐，
At one point, we got more than 7,000 volunteers

僅一個地方。
that were at least one hour or more with us,

（掌聲）
at any given moment, more than 700 people at once.

開始有數百名志工加入。
You saw that we began creating a movement,

我們的志工數還一度達到七千名，
a movement that had a very simple idea everybody could rally behind:

他們會花至少一個小時來協助我們，
let's feed the hungry.

在任何時刻，都有超過七百人在同時工作。
And we began making food that people could recognize,

我們開始創造一個運動，
not things that come from a faraway place

這個運動的想法很簡單，人人都可以加入：
in plastic bags that you open and you cannot even smell.

供應食物給飢餓的人。
(Laughter)

我們開始做大家熟悉的食物，
We began making the foods that people feel home.

不是來自遠方的、
People in these moments, they had this urgency of feeling they are alive,

裝在塑膠袋中的、打開後連都聞都不想聞的食物。
that somebody cares.

（笑聲）
One meal at a time,

我們開始做家常菜。
it didn't only become something used to bring calories to their bodies,

在這樣的時刻，這些人很迫切需要感受到他們還活著，
calories that they needed,

感受到有人在乎。
but they needed something else.

一次一份餐，
They wanted to make sure that you and you and you and you,

這些餐並不只是把他們需要的熱量帶給
that you were caring,

他們的身體，
that we were sending the message that we are with you.

他們還有其他需求。
Give us time, we are trying to fix this.

他們想要知道你、你，還有你，
That's what we found every time we began joining the communities.

你們都在乎，
Fresh fruit began coming,

我們送出的訊息就是「我們與你們同在。」
even when in FEMA, they were asking me,

給我們時間，我們在試著解決問題。
"José, how are you able to get the food?"

每次我們進入社區，我們都會發現同樣的狀況。
Simple: by calling and paying and getting.

新鮮水果開始進來，
(Laughter)

連聯邦緊急事務管理署也問我，
(Applause)

「荷西，你是如何拿到食物的？」
We began feeding people in San Juan.

很簡單：打電話，付錢，然後取貨。
Before you knew, we were feeding the 78 municipalities all across the island.

（笑聲）
We needed a plan. One kitchen alone was not going to feed the island.

（掌聲）
I went to FEMA. They kicked me out with eight armored guards and AK-47s.

我們開始給聖胡安的人供應食物。
I told them, "I want 18 kitchens around the island."

轉眼間，我們已經在給全島 78 個自治市供應食物了。
Guess what? Three days ago, we reached our 18th kitchen

我們需要一個計畫。一間廚房不夠供應整個島嶼。
around Puerto Rico.

我去找聯邦緊急事務管理署，八個拿著步槍的武警將我趕了出去。
(Applause)

我告訴他們：「在全島，我要 18 個廚房。」
People began being fed.

猜猜如何？三天前，我們開了
Volunteers kept showing up.

波多黎各的第 18 個廚房。
We never had any system to deliver the food, people would tell me.

（掌聲）
Sure, we had the system.

大家開始得到食物。
The entire island of Puerto Rico was the perfect delivery system.

志工不斷加入。
Anybody with a truck wanted to help.

大家會告訴我，我們不曾有任何系統來外送食物。
Anybody going from A to B was for us the way to be bringing hope

當然，我們有系統，
and a plate and a whole meal to anybody.

整個波多黎各島就是個完美的外送系統。
We began finding amazing systems to do these food trucks,

有卡車的人都想要協助。
10 amazing food trucks.

任何要從 A 點到Ｂ點的人，就能幫我們把希望、
We began learning not to use the place that needed the food,

一個盤子和一份餐帶給任何人。
but the number,

我們開始發現有很棒的系統可以用這些餐車，
the number of the apartment:

10 台很棒的餐車。
Lolo, a 92-year-old veteran that was surrounded by water.

我們開始學到不要用需要食物的地名，
We began giving not only hope to people,

而是用號碼，
but knowing their names,

公寓的號碼：
checking day after day,

洛洛是一位 92 歲的退伍軍人，被水包圍。
making sure that those elderly people will never, ever again feel alone

我們不只是給予大家希望，
in a moment of disrepair.

我們還知道他們的名字，
And we began going to the deeper areas,

日復一日地察看他們，
places that all of a sudden, the bridges were broken,

確保那些老人在這荒廢的時刻也永遠不會
but we had to go, because it was easy to stay in San Juan.

再感到孤獨。
We had to go to those places that actually, they really needed us.

我們開始深入一些地區，
And we kept going, and people kept waiting for us,

在那些地方，橋樑突然斷裂了，
because they knew that we will always show up,

但我們得去，因為待在聖胡安是很容易的，
because we will never leave them alone.

我們得去真正需要我們的地方。
(Applause)

我們不斷去做，而大家也總是在等著我們，
The food trucks became our angels,

因為他們知道我們總是會出現，
and the food trucks kept sending hope,

因為我們永遠不會丟下他們。
but we saw we needed more:

（掌聲）
Vieques and Culebra, two islands far away from the island --

餐車變成了我們的天使，
somebody had to be feeding them.

餐車不斷遞送希望。
We didn't only bring food and make a hotel kitchen operation in Vieques

但我們還需要更多：
and bring daily food to Culebra.

別克斯島和庫萊布拉島是遠離本島的兩個島嶼──
We brought the first water purification system

得要有人供應食物給那些島。
to the island of Vieques,

我們不只把食物帶到別克斯島，在那裡做了飯店廚房營運，
where we could be filtering one gallon per minute.

每日把食物帶到庫萊布拉島。
All of a sudden, big problems become very simple,

我們還把第一個水淨化系統
low-hanging fruit solutions,

帶入別克斯島，
only by doing, not planning and meeting in a very big building.

在那裡，我們一分鐘可以過濾一加崙的水。
(Laughter)

突然間，大問題也變小了，
And then we found creative ways.

有了可輕易達成的解決方案，
We needed helicopters. We asked. We got.

我們只是去做，而不是在非常大的大樓中計畫和開會。
We needed planes. We asked, we paid, and we got.

（笑聲）
We kept sending food to those places that really were in need.

接著，我們想出有創意的辦法。
And the simple ideas just become powerful.

我們需要直升機。我們去問，然後就有了。
Volunteers will go to the edges of the island.

我們需要飛機。我們去問，我們付錢，然後也有了。
All of a sudden, it was a movement.

我們持續把食物送到那些真正有需求的地方。
The teams of World Central Kitchen

簡單的想法也變得很強大。
will be received with prayers, with songs, with claps, with hearts,

志工會去到島嶼的各個角落，
with smiles.

突然間，它成了一項運動。
We were able to connect in so many corners.

世界中央廚房的團隊
When I tell you that even the National Guard began calling us

受到大家的歡迎，伴隨著禱告、歌曲、喝采、擁抱、
because our national poor guy's guards,

微笑。
big heroes in a moment of chaos,

我們在許許多多的角落建立連結。
they couldn't get a simple humble plate of hot food.

甚至連美國國民警衛隊也開始打電話找我們，
And partnerships show up.

因為我們可憐的國民警衛隊員們，
Mercy Corps,

他們是混亂時期的大英雄，
HSI from Homeland Security,

他們卻連最簡單的一盤熱食都得不到。
partnerships that they didn't happen calling the top.

合作關係出現了，
They happened in the hotel room, in the middle of the street,

美慈組織、
in the middle of the mountains.

國土安全調查局。
We saw that by working together, we can even reach more people.

這些合作關係不是通過給上級打電話實現的，
Partnerships that happen by logic,

而是發生在飯店房間、發生在街頭、
and the urgency of now is put to the service of the people.

發生在山裡面。
When we have emergency relief organizations,

我們意識到，共同協作使我們可以幫助到更多人。
we cannot be planning about how to give aid a month from now.

因為邏輯以及急迫性
We have to be ready to start giving help

而產生的合作關係，開始服務人民。
the second after something happens.

當我們有急賑組織時，
And children were fed,

我們不能去計畫一個月之後要如何提供救助。
and all of a sudden, the island,

我們得要馬上準備好提供協助，
while still in a very special moment

事情一發生就要去做。
where everything is fragile,

孩童得到了食物，
we saw that an NGO like ours --

突然，這座島嶼，
we didn't want to break the private sector --

雖然還處在特殊時期，
that already, small restaurants were being opened,

一切都還很脆弱，
that somehow, normalcy,

我們卻看到像我們這樣的非政府組織──
whatever normalcy means today in Puerto Rico, was happening.

我們不想要破壞私人企業──
We began trying to be sending the message:

已經有小型的餐廳開張，
we need to start moving away from the places

以某種方式，常態──
that are already stabilized

不論常態在波多黎各是什麼意思，它正在發生。
and keep concentrating in the areas that really need help.

我們開始把訊息傳出去：
(Video): People of Puerto Rico, two million meals!

我們得要開始離開那些
José Andrés OK, let me translate this to you.

已經穩定下來的地方，
(Laughter)

持續把焦點放在真正需要協助的地區。
Almost 28 days later,

（影片）：波多黎各的人民，200 萬份餐！
more than 10 food trucks,

荷西安德烈斯：好，讓我翻譯給各位聽。
more than 7,000 volunteers,

（笑聲）
18 kitchens ...

近 28 天之後，
we served more than two million meals.

10 多台餐車，
(Applause)

７千多名志工，
(Applause ends)

18 個廚房……
And you guys coming here to TED, you should be proud,

我們提供了 200 多萬份餐。
because we know many of you, you are part of the change.

（掌聲）
But the change is only going to happen if after we leave this amazing conference,

（掌聲結束）
we put the amazing ideas and inspiration that we get,

各位來到 TED 的朋友，你們應該感到驕傲，
and we believe that nothing is impossible,

我知道在座有許多人參與了這項改變。
and we put our know-how to the service of those in need.

但要讓改變發生，在我們離開這了不起的大會之後，
I arrived to an island trying to feed a few people,

我們要利用我們的想法和得到的靈感，
and I saw a big problem,

我們相信沒有不可能的事，
and all of a sudden, the people of Puerto Rico saw the same problem as me,

我們要把我們的專長用來服務有需要的人。
and only we did one thing:

我到那座島嶼時只是想給少數人供應食物，
we began cooking.

但我看到問題有多大，
And so the people of Puerto Rico

突然間，波多黎各人民跟我看到了一樣的問題，
and the chefs of Puerto Rico, in a moment of disrepair,

只是我們做了一件事：
began bringing hope,

我們開始做飯。
not by meeting,

所以波多黎各的人民，
not by planning,

波多黎各的廚師，在這荒廢的時刻，
but with only one simple idea:

開始帶來希望，
let's start cooking and let's start feeding

不是透過開會，
the people of Puerto Rico.

不是透過計畫，
Thank you.

只透過一個簡單的想法：
(Applause)

咱們開始做飯，咱們開始供應食物
Dave Troy: Go back out.

給波多黎各的人民。
(Laughter)

謝謝。
DT: The public loves you.

（掌聲）
(Applause)

戴夫特洛依：請出來。
Nate Mook: A couple of quick questions,

（笑聲）
because I think some folks would be interested to hear.

戴：大家很愛你。
So as you said, you came the first time,

（掌聲）
got on the ground,

奈特穆克：快速問幾個問題，
went to the government command center,

因為我想很多人也想知道。
started to have some meetings with people,

如你所言，你第一次到來，
and they weren't very receptive.

踏上這陸地，
José Andrés: This is great. This is how good my talk was.

到政府的指揮中心，
(Laughter)

和一些人會面，
It's the first talk with a follow-up in the history of TED.

他們不太樂於接受。
I feel so good.

荷西安德烈斯：這很棒。我的演講有這麼好。
(Laughter)

（笑聲）
NM: So tell us why, what were some of the challenges,

這是 TED 史上第一場演講還搭配有後續的。
and then when you noticed, they started coming to you to ask you.

我感覺很好。
JA: We cannot be asking everything from Red Cross or Salvation Army.

（笑聲）
But the idea is, I donated before to those organizations,

奈：請告訴我們為什麼，有哪些挑戰，
and they are the big organizations,

他們什麼時候開始找上你，詢問你的。
and maybe the problem is that we're expecting too much from them.

荷：我們不能向紅十字會或救世軍索求一切。
It's not like they didn't do what they were supposed to do.

我以前曾捐助那些組織，
It's that the perception is that that's what they do.

它們都是很大的組織。
But all of a sudden, you cannot get into a moment like this and wash your hands,

也許問題在於我們對它們的期望太多，
and you say somebody else is going to be picking it up.

並不是它們沒有做該做的事，
We had a simple problem that had a very simple solution.

而是我們總覺得那是他們的本職。
This was not a faraway country

但在這樣的時刻，你不能拍拍手走人，
or the Green Zone in Baghdad.

說會有其他人接手來做。
This was American soil,

我們有個簡單的問題，問題的解決方案也很簡單。
a beautiful place called Puerto Rico,

這不是遙遠的國家，
with hundreds, thousands of restaurants and people willing to help,

或巴格達的綠區。
but all of a sudden, we had people hungry,

這是美國領土，
and we didn't have a plan how to feed them in the short term.

一個叫波多黎各的美麗的地方，
So yes, FEMA, to a degree, was thinking about how to feed the people.

這裡有成千上百的餐廳和人民願意幫忙。
Red Cross didn't have the right answers,

突然間，我們有人挨餓了，
because Southern Baptist Church, the biggest food organization in America,

我們沒有要如何在短期供應食物給他們的計畫。
my heroes, they were never called to Puerto Rico.

是的，某種程度上，聯邦緊急事務管理署是有在想要如何供應食物。
When you see the Red Cross delivering food in America after a hurricane,

紅十字會沒有好的答案，
it's Southern Baptist Church doing it.

因為美南浸信會，美國最大的食物組織，
We didn't have that in Puerto Rico.

我的英雄，他們從來沒有被請到波多黎各。
Salvation Army came and asked me for 420 meals on a Wednesday rainy night

當你們看到颶風後有紅十字會在美國遞送食物，
for a local elderly shop.

是美南浸信會在做。
I love to help the Salvation Army,

但我們在波多黎各沒有那些。
but in my world, they are the ones who are supposed to be helping us

星期三，下雨的晚上，救世軍來跟我要 420 份餐，
to answer those calls of help.

給當地的一間老人商店。
Thursday morning is when I wake up super worried

我很樂意協助救世軍，
that actually we didn't have the plan to feed the island.

但在我的世界裡，他們才是應該要協助我們
And some people will say maybe you are making the problem

回應那些求援的人。
bigger than it was.

星期四早上，我醒來時非常擔心，
Well, we had hundreds and hundreds and hundreds and hundreds of organizations

擔心我們沒有供應食物給那座島的計畫。
knocking on our door, asking for a tray of food,

有些人可能會說，也許你把問題
so if that's not proof that the need was real ...

變得比原本還大。
We cannot be feeding people in America anymore with MREs

有幾百間、幾百間、幾百間、幾百間的組織
or something like you open and, you know,

來敲我們的門，索求一盤食物，
I was giving to this little cat a little bit of those same foods --

如果那還不能證明需求是真的……
(Laughter)

我們不能再給美國人民提供野戰口糧了，
and then I gave them the chicken and rice we made,

或者是那種你打開之後──
and they went for the chicken and rice.

我給一些小貓餵這些東西──
(Laughter)

（笑聲）
(Applause)

然後我給牠們我們做的雞肉和米飯，
They don't even eat that themselves.

牠們選擇了雞肉和米飯。
We can feed humanity for a day or two or five,

（笑聲）
but those MREs cost, like, 12, 14, 15, 20 dollars to the American taxpayer.

（掌聲）
It's OK for certain moments,

連牠們都不要吃那些東西。
during battle,

我們可以給人吃一天、兩天、五天的野戰口糧，
but not to be feeding Americans for weeks and weeks and weeks,

但那些野戰口糧要花掉美國納稅人 12、14、15、20 美元。
when actually, you can be hiring the local private business community

在某些時候是可以的，
to do the same job better, creating local jobs,

比如在戰時，
helping the local economy to come back,

但不能連續數星期都讓美國人吃這種食物。
and in the process making sure that everything was going to go back

況且，你是可以僱用當地的私人企業社區，
as normal as quick as possible.

來把同樣的事做得更好，創造當地的工作機會，
That's where we began cooking.

協助當地的經濟復甦，
You were there with me,

同時在這個過程中確保一切都能
and that's why we spent every single dollar we had in our credit cards.

盡快恢復正常。
If AmEx is listening to this, please, a discount would be appreciated.

於是我們就開始做飯了。
(Laughter)

你們當時也在，
Or Visa.

那就是為什麼我們花光了我們信用卡的每一分錢。
NM: So what's the situation now?

如果美國運通有在聽的話，拜託，打個折可以嗎。
You know, it's been a month.

（笑聲）
You said there's been some improvements in San Juan

或 Visa。
and focus on the areas outside,

奈：現在的情況如何？
but obviously there are still major challenges, and what's next?

已經一個月了。
JA: There are. So what's next is we slowly began going down

你說聖胡安已經有些改善，
after, more or less, FEMA let us know

把重點放在外圍區域，
that they thought they had everything under control

但很顯然仍然有重大困難，下一步是什麼？
and we were no longer needed,

荷：是有困難。接下來，我們會緩慢地開始縮減。
but you only believe everything so much.

聯邦緊急事務管理署告訴我們，
We moved from the big place you saw, 60,000 meals a day,

他們認為一切已經在他們的掌控中，
to another one, as big, but more strategically located,

不再需要我們了，
also cheaper,

但你不能太過相信他們說的。
where we are going to be making 20-25,000 meals a day,

我們從各位看到的大場地，一天 6 萬份餐，
and then we are leaving four, five, six kitchens

搬到了同樣很大，但有策略考量的場地，
strategically located around the island,

也比較便宜。
very high up in the mountains, in the poor areas.

在那裡我們一天會做 2 萬到 2 萬 5 千份餐，
We got a lot of data.

我們會留下 4、5、6 間廚房，
We know who is using SNAPs, who is using food stamps,

它們在島上分佈也是有策略考量的，
the cards.

在高山上，在非常貧窮的地區。
We know who has them and we know who is using them.

我們有很多的資料。
So in the parts of the island where nobody is using them,

我們知道誰在用補充營養協助計畫、
those are the parts of the island where we are going to be focusing our efforts.

用食物券、用電子卡。
So it's amazing how sometimes simple data can give you a clue

我們知道誰有、誰在用。
of who are the people in need.

所以，在島上沒有人使用這些東西的區域，
So we went to a town called Morovis.

那些區域才是我們努力的重點區域。
Beautiful.

有時，沒想到很簡單的資料就能
The best chicken restaurant in the history of mankind.

讓你知道誰是需要幫助的。
You should all travel to Morovis.

我們到了一個叫摩洛維斯的小鎮，
DT: Sounds good.

很漂亮。
JA: So I saw the chicken. We were bringing sandwiches.

那裡有人類史上最棒的雞肉餐廳，
I stopped. I was with these Homeland Security officers.

你們都應該去摩洛維斯旅行。
We ate the chicken.

戴：聽起來很棒。
I left to drop these sandwiches in this other place called San Lorenzo.

荷：我看到雞肉。我們把三明治帶過去。
San Lorenzo was critical, because the bridge was broken,

我停下來，我和國土安全部的官員在一起，
and so it was an island inside the island,

我們吃了雞肉。
a little community surrounded by water.

我離開去把那些三明治送到一個叫聖羅倫佐的地方。
Everybody told us, "It's a disaster down there."

聖羅倫佐很危急，因為橋已經斷了，
We dropped the sandwiches.

它是島嶼內的島嶼，
I went back to Morovis, and I thought,

被水包圍的一個小社區。
you know, if it's a disaster, sandwiches is not enough.

每個人都告訴我們：「這裡是重災區。」
I brought 120 chickens,

我們把三明治帶去。
with yucca and with rice,

我回到摩洛維斯，心想，
and we went back to that broken bridge,

如果那是重災區，三明治是不夠的。
we crossed the river,

我帶了 120 隻雞過去，
water up to everywhere.

還有木薯和米飯。
We arrived with the 120 chickens,

我們回到斷橋，
we dropped the food,

我們越過河流，
and the community were very thankful, but they told us,

到處都是水。
"We're OK, we don't need more food.

我們帶著 120 隻雞抵達，
We have gas, we have money,

我們遞送了食物，
we have good food and our water is clean.

社區非常感激，但他們告訴我們，
Take care of the other communities around us that are in more need."

「我們很好，不需要更多食物。
You see, communication is key.

我們有瓦斯，我們有錢，
In these scenarios, we can be relying on fake news

我們有好食物，我們的水很乾淨。
or we can be having the real information that we can make smart decisions

去照顧周圍其他更有需求的社區。」
to really take care of the true issues.

溝通是關鍵。
That's what we are doing.

在這些情況下，我們可能會聽到假新聞，
(Applause)

或者我們也可以有真正的資訊來做聰明的決策，
NM: It was an amazing operation,

來處理真正的問題。
and to witness it firsthand and to play a small role --

那就是我們在做的。
JA: You made it happen.

（掌聲）
NM: At its peak, I think you were up to about 150,000 meals

奈：那是很了不起的行動，
per day, across the island,

能親眼見證它且在其中貢獻一份力，很棒──
which is pretty incredible.

荷：你讓它成真。
And I think, at the same time, really sort of setting a model

奈：在巔峰時期，我記得你一天做到了 15 萬份餐，
for how this can be done, hopefully, moving forward.

全島加起來，
I mean, I think that's one of the big learnings out of this --

這實在很了不起。
DT: This is possible. You know, people can replicate this.

我想，你同時也樹立了一個後來人可以效仿的榜樣，
JA: But I'm going to stop coming to watch TED Talks,

也希望未來大家能向前走。
because you've got ideas that anything can happen.

我認為這也是我們能夠學到的重要一課──
(Laughter)

戴：這是可能的。大家可以複製這個做法。
And then my wife told me,

荷：但我就不用再來看 TED 演說了，
"Man, you told me you were going to cook a thousand meals a day.

因為你們有點子，什麼都有可能發生。
I cannot leave you alone for a day."

（笑聲）
(Laughter)

我太太告訴我，
But I hope that World Central Kitchen --

「你告訴我你一天只要做一千份餐。
you know, one thing we did I didn't say:

一天不看住你都不行。
I picked up the phone and I began calling people,

（笑聲）
people that I thought had expertise that could help us.

但我希望世界中央廚房──
So I picked up the phone and I called a company called Bon Appétit, Fedele.

我剛才沒有說我們做過一件事：
Bon Appétit's one of the big catering companies.

我拿起電話，開始打給大家，
They do food for Google and for arenas.

打給我認為有專長能協助我們的人。
They're out of California.

我拿起電話打給一間公司，叫 Bon Appétit，
They belong to a bigger group called Compass.

Bon Appétit 是最大的飲食服務公司之一，
And I told them, "You know what?

他們為 Google 以及大型活動提供餐點，
I need cooks, and I need cooks that can do volume

他們在加州。
and that can do good, quality volume."

他們隸屬一個更大的集團，叫 Compass。
In less than 24 hours, I began getting people and chefs.

我告訴他們：「你們知道嗎？
At one point, we got 16 of the best chefs that America can offer.

我需要廚師，我需要能做大量食物的廚師，
You see, America is an amazing heart country

而且品質也要很好。」
that always is sending their best.

不到 24 小時，就有人和廚師前來。
What we've been learning over the years

我們一度招攬了美國最棒的 16 名主廚。
is that those chefs of America are going to be playing a role

美國是個很有人情味的國家，
in how we are going to be feeding America and maybe other parts of the world

總是提供最好的。
in times of need.

這些年來我們學到的是，
What we need to start

那些美國主廚會扮演一個角色，
is bringing the right expertise where the expertise is needed.

協助我們供應食物給美國，也許還有世界其他地方，
Sometimes I have a feeling, like with FEMA,

在這些地方需要幫助的時候。
we are bringing the wrong expertise in the areas that it's not even needed.

我們需要開始做的
The people of FEMA are great people.

是把對的專長放在需要它們的地方。
The men and women are smart,

有時我會覺得，聯邦緊急事務管理署
they are prepared,

是把錯的專長帶到不需要它們的地方。
but they live under this amazing hierarchy pyramidal organizational chart

聯邦緊急事務管理署的人很棒。
that everybody falls out of their own weight.

那裡的人都很聰明，
We need to be empowering people to be successful.

他們有所準備，
What we did was a flatter organizational chart

但他們處在這個巨大的金字塔階層組織圖底下，
where everybody was owning the situation

這成了一種自我束縛。
and we all made quick decisions to solve the problems on the spot.

我們得要賦權給人民，讓他們更成功。
(Applause)

我們做的，是水平的組織圖，
DT: Absolutely.

每個人都知道情況，
(Applause)

我們能在快速做出決策來解決問題。
Another round of applause for José Andrés.

（掌聲）
(Applause) (Cheering)

戴：當然。