half a million people rely on a service dog

有上百萬人在日常生活中

in their everyday life.

仰賴服務犬的幫助

These elite dogs are the product of

這些狗狗中的菁英份子

months of schooling.

經過幾個月學校訓練

And not all puppies that begin training

而也不是所有的小狗開始訓練後

have what it takes to become a service dog.

就會成為服務犬

If a pup doesn't live up to the strict

如果狗狗沒有通過過嚴格的標準

standards required they will fail out.

他們就會被淘汰

Which puppies have the brains and behavior

有多少狗狗擁有足夠的才智和膽識

to make it through the rigors of training?

能通過嚴苛的訓練？

We find out

我們在

at Puppy Prep.

「狗狗的先修課」

(light music)

(輕快的音樂)

On the California coastline,

在加州海岸

about half way between Los Angeles

大阿羅約市坐落於

and San Francisco sits Arroyo Grande.

洛杉磯和舊金山之間

A small community of beaches,

小小的社區坐擁沙灘、

mountains and wineries.

群山和葡萄釀酒廠

Just outside of town is Doggie Do Good.

在城鎮外有一所「狗狗做得好」

A training and obedience school specializing

一所訓練與服從學校，致力於

in the education of service dogs.

服務犬的教育

Depending on the dog,

仰賴於這些狗狗

the journey from carefree puppy to hero

從無憂無慮的小狗狗到成為英雄的旅程

can take anywhere from six months

可以從六個月

to more than a year.

到超過一年的時間

Not all dogs make it through the process.

不是所有的狗狗都能熬過去

If a dog flunks out,

如果狗狗不合格

it's put up for adoption.

將會開放領養

At any given time,

在任何時間

there are dozens of service dogs in

都有數量龐大的服務犬

training at Doggy Do Good.

在「狗狗做得好」受訓

The abilities they learn range from

他們所習得的技能包括

retrieval, to stability, pressure therapy,

啣回目標物、穩定性、壓力治療、

medical alerts, simply kisses,

醫療警覺、簡單的親吻、

and much more.

還有很多

What they learn depends upon what each

他們所學習的內容取決於

individual dog is predisposed to.

每隻狗狗的個性

For instance,

打個比方

^yellow lab, Deacon, specializes in

黃色的拉布拉多 - Deacon，強項是

^retrieval and stability.

啣回目標物和穩定性

- Good, steady.

很好，很穩

At almost two years old,

大概將近兩歲

he's older than many of the dogs that

他的年紀比很多已經畢業的狗

have already graduated.

都還要大

He was a stubborn pup.

他是隻固執的小狗

And though he had come close to

而雖然他已經很接近

flunking out,

不合格邊緣

he is now only weeks from

現在只剩幾個星期

potential graduation.

他就可以光榮畢業

Still, he can't coast.

但是，他還是無法成功

Until the minute before graduating,

直到畢業前一刻

trainers are watching the dogs for any sign

訓練師會看著狗狗是否有任何跡象

that they won't be able to cut it.

顯示出他們無法勝任

Right now,

現在

Deacon and his classmate are working

Deacon 和他的同學在

on basic come drills.

進行基礎的喚回訓練

The pups run around the lawn and play.

狗狗們在草地上奔馳玩耍

And one by one the trainers call out to them.

然後訓練師會一個一個呼喚他們的名字

- Kaya, come.

Kaya，回來

Good girl.

好女孩

- Cooper, come.

Cooper，回來

Good boy.

好男孩

The most important thing a

狗狗最需要學習的是

dog needs to learn is the difference

分辨玩耍

between playtime and work time.

與工作的不同

While it's alright for the dogs

讓狗狗們表現得像小狗狗

to act like puppies,

完全沒有問題

as soon as the trainers calls them

但只要訓練師一呼叫他們

they need to snap into work mode.

他們就必須馬上切換到工作模式

These drills help solidify that skill.

這些訓練幫助鞏固這項技能

- [Trainer] Deacon, come.

Deacon，回來

For a veteran like Deacon,

對於像 Deacon 這樣的老鳥而言

this is simple.

這很簡單

If Deacon is a senior in service dog high,

如果 Deacon 在狗狗高中是學長

one of the incoming freshman

而其中一位新進的新鮮人

^is Kaya.

就是 Kaya

^An eight month old golden retriever.

一隻八個月大的黃金獵犬

Kaya is beautiful and I love her.

Kaya 很漂亮我喜歡她

If she fails out of school during training,

如果她訓練沒通過

I will be trying to adopt her.

我會去收養她

And right off the bat she's having a problem.

而這時候她有個問題

See, Kaya enjoys the company of people

看，Kaya 很享受跟人待在一起

over other dogs.

比其他狗狗更享受

While it's good to be comfortable around people,

雖然自在地待在人們身邊很好

she can't remain nervous around other dogs

她不能在其他狗狗前面緊張

if she's going to pass training.

如果她想通過訓練的話

^Kaya's half sister, Remmy,

Kaya 同父異母的姊妹 - Remmy

^is also starting class.

也開始上課了

Though they share a dad and are almost

雖然他們有同樣的爸爸

the same age Remmy has a

而年齡也很相近

completely different personality.

Remmy 卻有完全不同的性格

Remmy loves to play with other dogs.

Remmy 喜歡和其他狗狗玩

And often tries to pull her half sister

而且還常常想把同父異母的姊妹

out of her doggie shell.

拖出她的狗籠

^For the especially young pups,

對於特別年輕的狗狗

^like six month old chocolate lab, Beneli,

像六個月大的巧克力色拉布拉多 - Beneli

learning the come command begins on a long leash.

從一條長長的牽繩開始，學習喚回指令

A trainer call Beneli and gives a gentle tug.

訓練師呼叫 Beneli 並輕拉繩子

This one little pull is all the puppy needs

這樣輕輕的拉扯是所有狗狗

to come the rest of the way.

學習回來共通的方式

Until she recognizes the command,

直到她學會辨認這項指令

the leash helps Beneli understand

牽繩幫助 Beneli 了解

what the English speaking humans

講英文的人類

are trying to communicate to her doggy ears.

透過她的狗耳朵傳達什麼

So far she's doing an,

目前為止她在 -

Cleo!

Cleo !

Stop getting everyone into trouble.

不要再招惹別人

Keep it it up, Beneli,

繼續下去，Beneli

and you'll be off that leash in no time.

你很外就可以擺脫牽繩了

After this morning exercise,

在這樣的晨間運動後

it's time to try something more subdued.

該來試試比較靜態的活動

Most of the service dog's time isn't spent

服務犬多數的時間不是花在

running around or actively working.

跑來跑去或動態的工作

Instead being calm and on call.

反而是保持冷靜隨時待命

Ready at a moment's notice to help.

隨時準備好注意哪裡需要幫忙

The puppies must lay down and not get

狗狗必須要躺下而且

distracted for long stretches of time.

在長時間內不能分心

Trainers toss toys around to make sure the

訓練師在附近丟玩具來確認

dogs will choose their jobs over pure playtime.

狗狗選擇工作而不是單純玩樂

- [Trainer] Good stay, guys.

待得好，大家

Whenever a dog breaks from their

當狗狗起身後

down stay it isn't enough for the dog to

只是讓狗狗

simply lay back down.

躺下還不夠

The trainer needs to take the dog

訓練師需要帶著狗狗

back to the position where they were.

回到他們原本的位子

Otherwise a puppy won't understand the

否則狗狗不會懂

gravity of getting up.

起來的嚴重性

If a dog is always distracted,

如果狗狗一直分心

and can't learn to focus,

而且無法學會專注

that's the quickest way to fail Puppy Prep.

這是在狗狗先修課中最快的篩選方式

Kaya's brother, Luke, is late to class.

Kaya 的兄弟 - Luke，上課遲到了

He spent the morning offsite with a trainer.

他早上在別的地方和訓練師待在一起

And without having the morning to run around,

而沒有像其他同學一樣

like the rest of his classmates,

早上跑來跑去

Luke may be too bored to sit still.

Luke 也許太無聊了所以坐立難安

Beneli, all you have to do is

Beneli，你所需要做的就是

literally stay still.

乖乖待著

If Beneli can't stay when the ball is

如果 Beneli 不能在球丟過她頭上的時候

tossed over her head,

乖乖待著

she may become too distracted when

那麼當她被帶到公共場合時

taken out in public.

她就會太容易分心

Remmy!

Remmy！

Come on,

拜託

you pups just need to relax.

你們狗狗只是需要放鬆

These two have just started,

那兩隻狗狗才剛開始

so their behavior isn't a huge problem yet.

所以他們的行為還不是個大問題

Kaya, however is just as new and already

Kaya，原本也是新手，然而現在

a pro at down stay.

已經是趴下等待的專家

That's why you're my favorite.

這就是為什麼你是我的最愛

With most of the dogs being unfazed

當多數狗狗已經可以

by the toys,

對玩具不動聲色

it's time for some livelier distractions.

該來點更動態的讓他們分心

Oh my God,

喔我的天啊

^it's Mr. Pip!

是 Pip 先生！

^Mr. Pip is beyond

Pip 先生在這

being absolutely undeniable,

是絕對不可否認的

also a service dog in training.

也是在受訓中的服務犬

Smaller dogs can comfort people with anxiety,

比較小型的狗狗可以安撫人們的焦慮

as well as help alert people with diseases

也可以成為疾病的警示

like diabetes when they need to

像是提醒糖尿病患

take their medicine.

記得吃藥

Now, however, his only job

現在，然而他唯一的工作

is to distract his classmates.

就是分散同學的注意力

Most of the dogs don't fall for the enchanting

多數的狗狗並沒有被愛上

dance of Mr. Pip.

Pip 先生迷人的舞蹈

^Except for Tank, the german shepherd.

除了 Tank，這隻德國牧羊犬

^One thing that Tank

Tank 其中一項

needs to work on is his play drive.

需要在玩耍本能上多多努力

Small animals like cats and Mr. Pip

像貓或 Pip 先生這樣的小動物

can distract larger dogs when they're with

可以在較大型的狗狗和未來主人在一起時

their future owners.

讓他們分心

Tank must fight his most basic instincts

Tank 為了通過狗狗先修課

in order to pass Puppy Prep.

必須克服他最基本的天性

And as for Mr. Pip,

至於 Pip 先生

he isn't scared.

他不害怕

He has a job to do but he performs it admirably.

他有工作要做但他表現很好

God bless you, Mr. Pip.

上帝祝福你，Pip 先生

By the end of the down stay lesson,

在趴下等待的課程尾聲

it looks like everyone's made progress.

看起來每一位都進步了

But there's one more test.

但還有一個測驗

^Mercy.

Mercy

A malinois with almost unlimited energy.

一隻精力幾乎無窮的比利時瑪連萊犬

Mercy belongs to Sandy,

Mercy 是 Sandy 的狗

the owner of Doggy Do Good.

Sandy 是「狗狗做得好」的老闆

Immaculately schooled.

完美的訓練

Mercy acts as a four legged trainer.

Mercy 表現地像是四隻腳的訓練師

Squeaking the toy just as the

對玩具講話

people trainers would.

就像其他人類訓練師那樣

(barking)

(汪汪汪)

Mercy's claimed a victim.

Mercy 犯了個錯

With only a month from his planned graduation,

離他的畢業典禮預計只剩一個月

Deacon should know better than to

Deacon 應該要更清楚這一點

break from down stay.

而不是離開趴下等待的訓練跑去休息

If he continues to lose focus,

如果他繼續不專注

he may have to stay in school for extra months.

他可能要在學校多待幾個月

Or worse, flunk out.

或更糟的結果 - 不合格淘汰

As for the other dogs

至於其他狗狗

they've taken their lessons well.

他們在課程中表現良好

For most it's still early in their

對多數狗狗而言，他們還在

service dog training.

服務犬訓練的初期階段

As long as they can keep making progress

只要他們持續進步

the puppies show good promise of graduating.

表現出成功當上服務犬的潛力

Kaya in particular,

Kaya 很特別

shows a lot of potential.

表現出很高的潛力

Especially for her young age and upbringing.

特別是她年紀很輕又有教養

Unlike her brother, Luke,

不像她的兄弟，Luke

who was raised since birth by trainers

從出生起就在「狗狗做得好」

at Doggy Do Good,

被訓練師扶養到現在

Kaya went off to a puppy raiser family.

Kaya 被送去狗狗寄養家庭

Many of the dogs at Doggy Do Good

很多在「狗狗做得好」的狗

live with a foster family for the

會在他們出生的前幾個月

first few months of their life.

和寄養家庭一起住

There, they learn the most basic behaviors.

在那裡，他們學會最基本的行為

Like potty training.

像是如廁訓練

When pups reach six to eight months

當狗狗到六到八個月大

they return to Doggy Do Good to begin

他們會被送回「狗狗做得好」

service dog school.

開始服務犬的訓練

Kaya's family dropped her off a few

Kaya 的家庭幾個稀奇前把她送回來

weeks ago and she's seen them only once since.

從那之後她只看過他們一次

Today, however, they're back for a visit.

然而今天，他們會來看她了

When trainer, Paul, brings Kaya outside,

當訓練師 Paul 帶 Kaya 出來的時候

she thinks she's going for a walk.

她以為要去散步

What she doesn't know is that the family

她不知道的是養她的這家人

that raised her is waiting around the corner.

馬上就會出現在她眼前

- [Dad] Kaya.

Kaya

- [Sis] Kaya!

Kaya！

Hi Kaya!

嗨 Kaya！

Hi, oh, hi!

嗨，喔，嗨！

- [Dad] Hey, baby, hey baby.

嘿，寶貝，嘿，寶貝

- [Mom] Come here.

來這裡

- [Sis] I miss you.

我想你

During their training

在他們的訓練期間

it's easy to forget how young the dogs are.

很容易忘記這些狗狗是多麼年輕

When allowed to roll around with

當有機會和之前的

her former family,

寄養家庭重逢

Kaya is all puppy.

Kaya 在那一刻就完全是隻小狗狗

Even if foster father, Ray, wants to make sure

即使寄養家庭的爸爸 - Ray，想確認

she still behaves.

她是不是還是乖乖的

Puppy raisers are a crucial part of

狗狗的扶養者是服務犬訓練

the service dog process.

很重要的一環

And often,

而經常

one of the bottlenecks to training service dogs.

訓練服務犬的其中一個瓶頸是

Newborn puppies need your constant attention

新生的狗狗需要多多關照

to learn the basics of obedience.

讓狗狗學習基本服從

- Good girl.

好女孩

And while it's fun for the family

而雖然對於家庭來說

to raise a puppy,

扶養狗狗很有趣

knowing they have to say good bye

但是知道他們必須在短短幾個月相處後

in a few short months can be difficult.

說再見是很困難的

Kaya's family is proud of the job

Kaya 的家庭對於這份工作感到驕傲

she'll someday have,

她有天會成功的

and while they still miss Kaya,

雖然他們還是很想 Kaya

the family thinks that soon,

這家人覺得很快

they'll be ready to take another puppy

他們就可以準備好迎接別的狗狗

to help begin its journey to

去幫助狗狗開啟

becoming a service dog.

成為服務犬的新旅程

- Release, release, good girl.

放開，放開，好女孩

At the end of the day,

在一天的最後

the good boys and good girls at Doggy Do Good

乖男孩和乖女孩在「狗狗做得好」

have taken another step to becoming fully

採取下一步成為

trained service dogs.

訓練完成的服務犬

But tomorrow is another day

但明天又是嶄新的一天

filled with new challenges and distractions

充滿著新的挑戰和分散注意的事物

that could ruin a dog's career.

足以阻斷狗狗的職涯

Which puppies have what it takes?

哪些狗狗又會面對新挑戰？

Mr. Pip!

Pip 先生！

(laughing)

(哈哈哈哈哈)