Placeholder Image

Subtitles section Play video

  • Hi, I am Tatiana from Sony and I'm going to show you how to perform a

  • factory reset on your Sony 4K TV.

  • If your TV light turns red and blinks eight times, you will need to perform

  • a reset to return the TV to its factory settings.

  • Begin by unplugging the TV power cord from the electrical outlet.

  • Allow the TV to remain without power for one minute and then plug the power

  • cord back into the electrical outlet.

  • The TV will automatically turn on.

  • Next, we will perform a factory reset.

  • After a picture or display information appears press and hold the up arrow button

  • on the remote control as you point it towards the TV.

  • While holding the up arrow button, tap the power on button on the side of the

  • TV until a reset message is displayed.

  • If the reset is successful, the TV will momentarily display a reset

  • message on the lower left-hand corner of the screen.

  • Release the up arrow button on the remote control and wait for the TV to complete

  • the reset. If the TV did not display a reset and it starts automatically

  • release all buttons and perform a reset again.

  • Once you have completed a reset, you will land at the setup screen.

  • Go through the initial setup and customize your settings. Once complete, press the

  • home button.

  • Go to settings.

  • Locate product support.

  • Locate software update and follow the steps.

  • I hope you have enjoyed this video. For more tips, tricks, and how-to videos, please

  • visit us at esupport.sony.com

  • or on our Sony Support USA YouTube channel. Thank you.

Hi, I am Tatiana from Sony and I'm going to show you how to perform a

Subtitles and vocabulary

Click the word to look it up Click the word to find further inforamtion about it