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  • Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com,

  • and in this tutorial, I will teach you how to pass a SALES TEAM LEADER interview. It

  • does not matter which organization you are being interviewed for, for the position of

  • sales team leader, I promise you, if you watch this right through from beginning to end,

  • it will make a huge difference to your interview preparation. Now, before I get into those

  • Sales Team Leader Interview Questions and High Scoring Answers, welcome to this tutorial.

  • My name is Richard McMunn. That's me there in the center. I've been helping people for

  • about 20 years now to pass their interviews, and I do that by giving you top-scoring answers

  • you can't find anywhere else! So, make sure you've got a pen and some paper with you.

  • Please take notes on the answers that I'm going to give you to the guaranteed interview

  • questions that are going to come up during your interview. Please do SUBSCRIBE to the

  • channel (thanks!) by clicking the red button below the video, and then you won't miss out

  • on any of the weekly training videos I'm uploading. We've got over 200,000 members of our community

  • here on YouTube now, and lots of them are getting a job following studying these videos.

  • Also, I’d very much appreciate it if you gave the video a LIKE, thank you very much.

  • That always motivates me to create more content for you. Let's get straight into it. What

  • are these sales team leader interview questions and top scoring answers? Well, I can pretty

  • much guarantee the first question of your sales team leader interview is going to be:

  • Tell me about yourself? Or, in this case: Introduce yourself and tell me why you want

  • to be a sales team leader? So, if this is going to be your first interview question,

  • we want to make sure we give them a positive, punchy and competent response to this interview

  • question, because that will set you up on the right footing for the remainder of your

  • interview. Here's my suggested answer. “I am someone who loves to be the person responsible

  • and accountable for sales targets, and for also motivating my team to reach those targets.

  • Not only do I have the right attributes to excel within the role of a Sales Team Leader,

  • but I also have the leadership and management experience to drive a team forward using progressive

  • motivational techniques that are designed to encourage everyone to be the best they

  • possibly can be. I want to be your Sales Team Leader because the pressure and the sheer

  • challenge the role presents is very attractive to me. I don’t want to be somebody who simply

  • follows the crowd. I want to be the person who leads a team and, more importantly, is

  • accountable for everything that happens on a daily basis. I feel strongly that if you

  • choose to hire me in the role of Sales Team Leader, you will be impressed with my values,

  • my honesty, my hard working attitude and also the results that I will bring to the organization.”

  • That's a very powerful and strong response! What I also like about it, is the fact it

  • is in-depth in nature. So, you're talking a lot about what you can do for their organization.

  • You are telling them about yourself in relation to the qualities that you have and then also

  • why you want to be a sales team leader. There are, effectively, two questions in one there.

  • OK, next sales team leader interview question: Why do you want to work for our company as

  • a sales team leader? Again, I can promise you this will come up during your interview.

  • We don't just want to say… “Well, I saw the job advertised and I think your company

  • would be great to work for.” That's not strong enough! What we want to give them,

  • is a couple of reasons why you have chosen their company to be a sales team leader. Here

  • is my strong answer: “I would like to work for your company as the Sales Team Leader

  • for two specific reasons. The first reason is, the products and services you offer, that

  • I will be responsible for selling as part of my role, are ones that I genuinely believe

  • in. During my research and preparation for this interview, I spent time reading up about

  • your services and there is so much the team and I will be able to focus on when promoting

  • them to prospective customers and clients. If you are excited about a product or service,

  • and you genuinely believe in it, it is far easier to sell. The second reason is, again

  • from my research, it is clear you are a forward-thinking company that has ambitious plans for the future.

  • Those plans are something I would like to be a part of, and I would love to help you

  • achieve them by surpassing the sales targets that you set.” What I particularly like

  • about that answer to the question, why do you want to work for us, is you are giving

  • two reasons. The first one demonstrates that you have studied their products and services.

  • So, look into them before we go to the interview, and believe in them. As you and I know, in

  • sales, it is far easier to sell something and explain the benefits of something, if

  • you believe in it. The second reason is, obviously you've looked into them and they are forward-thinking

  • and they would be an exciting company to work for! So, two really good reasons why you would

  • want to work for their company. Question number three: How would you deal with a difficult

  • member of the sales team? This sales team leader interview question is assessing your

  • strength of management capability. So, how would you deal with a difficult member of

  • the sales team? In my opinion, we don't want to go in there and be saying… “Well, we

  • would straight away, you know, threaten them with disciplinary procedures.” We don't

  • want to do that! We want to use our interpersonal and motivational skills to bring them around,

  • but we also want to go in there firm as well, to let them know that we are the team leader

  • and that any difficult member of staff is not helpful to the team. Here is my suggested

  • answer. “I think it’s important to note that if you don’t tackle the issue of a

  • difficult or underperforming member of your sales team, the problem can develop and start

  • to impact on other team members. Therefore, I would take decisive action immediately.

  • First of all, I would arrange a meeting with the team member and prepare in advance of

  • that meeting the things I wanted to discuss. This would include the reasons why they were

  • being difficult or under-performing, a series of questions to establish why they were behaving

  • as they were, and also most importantly, a plan of action for getting them back up to

  • speed within the team as soon as possible. I would initially not use any form of disciplinary

  • process or proceedings, but instead I would use my experience of managing staff and interpersonal

  • skills to get them back up to speed quickly.” What you are doing there, is you are saying:

  • “I am a strong leader, I am a strong motivator, and I would get this person to come back around

  • and be a strong member of the team.” And that's the correct answer. That is the correct

  • approach. From my own many yearsexperience of managing people, and sometimes difficult

  • people, that's the best process. You should bring them around with strong leadership and

  • management skills. Next question of your sales team leader interview. How would you motivate

  • your team to ensure they meet the tough sales targets? So, you know, as a sales team leader,

  • you are going to have tough targets. So, how do you motivate your team to achieve them?

  • Here is my suggested answer. “I have a number of different methods for

  • motivating my team. However, I feel my strongest asset in respect of getting people motivated,

  • is definitely the way in which I treat them. If you treat people well, care about them

  • and make them all feel a part of what you are trying to achieve, everyone will come

  • together and they will naturally want to do their best for their team leader, and their

  • organization. I do also have a number of different alternative methods for motivating my staff,

  • and these include team away days once we achieve specific targets; incentivizing all team members

  • and rewarding those staff who really deliver above and beyond the set targets. I am always

  • careful to reward not just the superstars of a sales team, but also the core performers

  • who deliver month-in, month-out. It’s good to have a competitive team environment but

  • everyone has to feel valued in the team. I always insist on a positive, can-do attitude

  • where everyone supports each other to achieve the team’s sales objectives.” That's a

  • great answer! You are demonstrating that you can get people motivated by the manner in

  • which you treat them, and you involve them within the sales team. But you also have some

  • other alternative methods for incentivizing your staff, when needed. Next question: What

  • are the most important qualities needed to become a great sales team leader? This assesses

  • your knowledge of the sales process. It assesses your understanding of the job description

  • and the person specification for a sales team leader. So, I've done the research for you.

  • Here is a strong answer. “In my experience, there are 6 really important qualities needed

  • to be effective in the role of a Sales Team Leader. You need PASSION for your job and

  • an understanding of the SALES PROCESS; a natural ability to MOTIVATE OTHERS in order to help

  • them be their best; in-depth KNOWLEDGE of your employer’s products and services, and

  • also excellent INTERPERSONAL & COMMUNICATION skills, so you can build genuine relationships

  • and trust with your customers and clients. Finally, you need to be COMMERCIALLY AWARE

  • in respect of your employer’s financial objectives, as these are the main driving

  • factor for the sales team being employed in the first place.” Again, what I like about

  • that answer is you are giving a set number of qualities. You are not just randomly picking

  • them out of thin air. You already know what they are. You are saying: “In my experience,

  • you need six really important qualities.” If you said that to me, I would think this

  • person is really prepared, and they know the EXACT qualities needed. Now, the final quality

  • I listed there, iscommercially aware’, and I have done that deliberately. Again,

  • if you said that to me: “The final quality needed to be a great sales team leader is

  • to be commercially aware.” I would think this person is smart, and they are also on

  • my side. They understand that a sales team is only present because of the commercial

  • objectives and financial objectives of the organization, and you have to deliver within

  • a sales team. Okay. If you would like more sales team leader and manager interview questions,

  • CLICK THE LINK in the top right hand corner of the video, and it will take you through

  • to my website PassMyInterview.com. I have placed a full list of Sales Manager and Sales

  • Team Leader Interview Questions on that page that you can read, including the ones that

  • I have just mentioned. I hope you enjoyed that. Don’t forget to SUBSCRIBE so you don't

  • miss out. As I say, lots and lots of people are passing their interviews using these training

  • videos, and I don't want you to miss out. So please subscribe (THANKS!). And as I say,

  • I would very, very much appreciate it if you gave the video a thumbs up. Thank you very

  • much indeed. I'll hope you have a brilliant day and I wish you all the best for passing

  • your sales team leader interview. Thank you very much.

Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com,

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