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  • Hi, everybody and welcome to this next tutorial which is behavioral interview questions and

  • answers.

  • A quick warm welcome to this presentation.

  • That's me there on the right-hand side, as normal, I've been helping people like you

  • for over 20 years now to pass their interviews and I'm having great success at it via these

  • interview training videos on YouTube.

  • So, in this video I'm going to give you five behavioral interview questions and also suggested

  • answers.

  • I'll also tell you where you can download these slides as well to help you during your

  • preparation, and please do make sure you SUBSCRIBE (just click the red button below the video)

  • if you haven't done yet so far and also, as normal, I would very, very much appreciate

  • it if you LIKED the video, gave it a THUMBS UP and also don't forget to tell me the name

  • of your interview in the comments section below this video, and I'll give you some interview

  • questions to prepare for, In addition to the ones in this video.

  • OK.

  • Let's get straight into it the first behavioral interview question and answer.

  • Tell me about a difficult work challenge you've had to overcome?

  • OK, so a tough behavioral interview question, but one that's common.

  • Here's my answer to this question for you.

  • “I was working on a time-sensitive project at work with three other team members.

  • We were two months into the project when our manager decided she wanted us to start the

  • project again from scratch, whilst still sticking to the same timeframe for completion.

  • Although it was disappointing, I put myself in her shoes and tried to understand why the

  • project needed to change.

  • I embraced the challenge that was presented and encouraged the other team members to do

  • the same.

  • We created a new plan of action, taking into consideration the restricted timescale and

  • moved forward with a positive attitude.

  • To ensure the project completed on time, we also recruited an additional team member.

  • The end result was that we managed to complete the project on time, to the required standard

  • and more importantly, to the satisfaction of my manager.”

  • Now that response is great because it is positive and it provides evidence of when you that

  • to overcome a difficult work challenge and it shows that you can do with a positive mindset

  • - that's really important.

  • The second behavioral interview question is - Describe a time when you disagreed with

  • your supervisor on how to accomplish something?

  • Okay, so again like most people would say to this – “Oh, I've never disagreed with

  • my manager?” and it's important that you can disagree but it's how you do that.

  • It's important you don't disagree just for the sake of it, but you actually do it in

  • a respectful manner and then also come up with the reasons why you are disagreeing.

  • So, here's a great response to this tough behavioral interview question.

  • My previous supervisor was someone who encouraged us to speak out if we felt something

  • could be improved upon, or completed in a more efficient manner.

  • We were launching a new product and I felt the proposed marketing campaign that was going

  • to be used during launch, was not targeted at the correct age group.

  • I approached my manager in private to express my concerns but to also provide him with details

  • and evidence of how I felt the launch could be improved.

  • After carefully considering my proposal, he agreed to trial it for the first 14 days after

  • launch and then review the results before moving forward.

  • After the 14 days were up, it was clear the marketing campaign changes were having a positive

  • impact, and so it continued.

  • I am not afraid to disagree, but I will always go about it in a respectful manner and also

  • back up my opinion with evidence where possible.”

  • That's another solid response to a tough behavioral interview question.

  • Don't forget, you are going to get these slides to download and use during your preparation.

  • So please stick around and watch the remaining three interview questions; here's the next

  • one for you.

  • Tell me about a time your co-workers had a conflict.

  • How did you handle it?

  • Now we get conflict in the work environment all the time, but it's how we deal with it

  • and what they don't want to hear is somebody who sits back and ignores it, or lets it carry

  • on because conflict is negative.

  • It needs to be stopped straightaway in a constructive manner.

  • So, here's my answer for you.

  • “I can remember working in an office where one particular member of staff would often

  • say things that were inappropriate.

  • Although he felt he was being funny, his comments were actually unwelcome.

  • During one particular situation, he made a derogatory comment to a female member of staff.

  • She was clearly upset by his comments, but he appeared unfazed by her response.

  • I decided it was time to step in and stop him from making these inappropriate and unwanted

  • comments.

  • I asked to speak to him in private.

  • We sat down in a quiet office and I explained to him how his comments were not welcome and

  • that also he was in danger of getting reported to our supervisor.

  • Initially, he told me it was none of my business, but I went on to explain to him that his actions

  • were having a negative impact on the team and morale as a whole.

  • After further discussions, he eventually agreed to stop and he also promised he would apologize

  • to the team for his actions.

  • Following the meeting, things improved dramatically and we no longer have any conflict between

  • team members.”

  • So, you're again you're providing evidence of how you can respond to this kind of situation

  • in a positive manner and you'll notice that these responses are quite in-depth.

  • And that's because that's important when you're responding to behavioral interview questions,

  • because the panel are looking for a specific example that you've been in and you're providing

  • evidence of how you match the qualities that are being assessed.

  • Next question.

  • Tell me about a time when you had to adapt to significant changes at work?

  • Now, the reason why they will ask you this behavioral interview question is because,

  • as an employer, they want to take on someone who will embrace change positively.

  • That's really important.

  • So, here's my answer to this question for you – “One day, my manager came in to

  • the office to speak to everyone and inform us all that the company was restructuring

  • and that we would all need to change our roles in order to cater for the changes.

  • The company had essentially stood still for a number of years, and some of our competitors

  • had taken a larger market sharesomething needed to change.

  • I embraced the changes and started to learn my new role with enthusiasm and professionalism.

  • I actually felt excited about the changes, and looked forward to seeing the companies

  • fortunes improve.

  • After 6 months in the new role, the company had regained market control and I felt more

  • fulfilled and satisfied in my job because I could see the positive impact the changes

  • were making.”

  • And if you think about it, if you were listening to that as an interviewer and somebody was

  • giving you that response, you would be interested in employing them and taking them on because

  • of their positive attitude to change.

  • Next question – “Tell me about a major setback you've had and how you dealt with

  • it?

  • Okay.

  • And this should be a response in a work-related scenario.

  • Here's my suggested answer for you.

  • “I had been working on a lengthy 6-month project that involved collating company information

  • and data that would eventually be used to improve products and services.

  • All of the work I had completed so far was stored in the company cloud server.

  • Unfortunately, the company servers got hacked, and all of the work I had completed was lost.

  • Naturally I was disappointed, but understood the issue was out of our control.

  • The loss of data meant I had to start the project again, from scratch.

  • However, this time, I ensured all of the work and information collated was backed up on

  • a separate hard drive, just in case the situation arose again.

  • If a setback ever occurs at work, I always approach it with a positive mindset and try

  • to learn from any mistakes that were made.”

  • Another brilliant response to that behavioral interview question.

  • Now if you would like more interview questions, and more importantly the answers, please click

  • the link below the video or go to my website PassMyInterview.com and you can get free access

  • to my online training video.

  • Don't forget to SUBSCRIBE (please) as well, it would be great, and I really hope you've

  • enjoyed it.

  • And please do give it a THUMBS UP and if you check in the description below the video you

  • can download the slides right now and continue your learning and development.

  • I love great news videos for you and I wish you all the very best in your pursuit to passing

  • your interview.

  • Thank you for watching and good luck.

Hi, everybody and welcome to this next tutorial which is behavioral interview questions and

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