Everyone, this is me and you have anger.

Like today we're going to look at some concessional English.

I'm going to take you through some expressions, both formal and informal.

How to ask for something how to say thank you.

I have to say Sorry.

We'll also look at some expressions on how to respond to these expressions.

So when you're ready, wait, come to get office gratitude.

Apologies on requests.

Let's start with office.

In an informal situation, you can make an offer using the verb.

What do you want?

A cup of tea?

Another come of herb is fancy.

Fancy a cup of tea in a formal situation?

Would you like is much better?

Would you like a cup of tea or the expression would you care for which would care for a cup of tea?

You can also say, May I get you a cup of tea?

Let's have a look at how you would accept or refuse an offer in an informal situation.

Someone has said, Do you want a cup of tea?

You can simply say yes, please to accept Mmm, no fax to refuse.

Another possibility is yes, Why not?

Or to refuse.

You can just say no.

Not at the moment.

Thanks.

In a formal situation, you could say yes.

That would be lovely.

Or to refuse.

You could say no.

I'm all right.

Thank you.

On alternative is to say Yes.

I'd love one to accept and to refuse.

It could say thank you very much.

But I've just had one.

Right.

Then let's have a look at how we can express gratitude.

First in an informal situation.

Nice, short and easy expressions, Tom.

Cheers.

Thanks.

Or thanks a lot.

And in formal situation, Slightly longer expressions.

Thank you.

Thank you very much.

Much obliged.

I really appreciate it.

And now let's have a look at how you would respond to an expression of gratitude in a formal situation on then, on informal situation.

In an informal situation, you could simply say no problem.

Any time in a formal situation, the common expressions are you're welcome.

Not at all.

Don't mention it.

My pleasure.

Right then let's have a look at how we apologize in English in an informal situation.

Nice short.

Easy expression.

Sorry.

Oh, I'm sorry.

In a formal situation.

Make it a bit longer.

I'm terribly sorry or use the verb to apologize.

I apologize or I do apologize.

Let's see how we can respond to an apology in an informal situation.

Someone has said Sorry.

You can simply say that's okay.

Oh, no worries.

Another expression is never mind.

And in a formal situation, the appropriate expression zone.

That's quite all right.

No need to apologize.

It doesn't matter.

It'll right then let's have a look at how to make a request.

In an informal situation, you can say, Can I have this old please?

Can you open the door, please?

Open the door, please.

Would you in a formal situation, use May?

Or could may I?

Or could I have the salt, please?

Could you open the door, please?

Which would kindly pass the salt, please?

I would appreciate it if he could open the door.

Please noticed that we use can in in formal situations.

But really dramatically the use of can I and can you, in informal English to make a request or ask for permission is dramatically wrong because the correct use off the modal verb can is to express ability.

For example, I can swim.

Can you ski So in correct.

Formal English.

It is better to avoid can for requests on permission use.

May I?

Or could I?

And could you Let's have a look at how you would respond to a request in an informal situation.

Someone has said, Can I have the salt, please?

You can say Sure.

Here you go.

Or sure, here it is.

Or someone has said, Can you open the door, please?

You can answer.

Sure, I can do that.

Or I will do that in a formal situation.

Someone has said, Could you pass me the soul?

Please Say, of course.

Here you are.

And someone has said, Could you open the door, please?

You can say Certainly.

I'd be glad to or I'd be happy to or I'd be delighted to.

Right.

Then let's put all of that together and look at two conversations.

One in an informal style and one in a formal style.

Let's begin with the informal conversation found, Say, cup of tea.

Yes, please.

Here it is.

Thanks.

Put some sugar in it, please.

Would you?

Sure.

Here you go.

Choose.

No problem.

Do you want a biscuit?

Uh, no, thanks.

Oh, dear.

Sorry.

I totally forgot to post your letter.

No worries.

Can you do it for me tomorrow?

Sure.

I'll post it first thing in the morning.

Let's look at the formal conversation Now.

Would you like a cup of tea?

Oh, yes, please.

I'd love one.

Here you are.

Thank you.

You're welcome.

Could you pass me the milk, please?

Certainly.

Here you are.

Would you care for a biscuit?

No, I'm all right.

Thank you very much.

I apologize again for canceling our meeting last week.

Oh, that's quite all right.

I really appreciate you fitting me in this week.

Not at all.

I'm glad we can meet at last.

May I ask you for a favor?

Certainly.

Go ahead.

Would you kindly drop me off at the station after our meeting?

Well, of course, I'd be delighted to.

This is our video for conversational English.

I hope you've enjoyed it.

As you know, you can go to our website angling dot com for more exercises on Dhe.

Thank you for watching.

I'll see you in the next video.

Bye.

Now.