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  • Arwyn: Sales people...

  • Teresa: They walk into the shop, and they'll be like,

  • "Is the owner around?"

  • Arwyn: Can you leave a message... both: "For him."

  • Teresa: You know... Arwyn: We had a pink ceiling.

  • Teresa: Right?

  • I just thinking being a boss as a woman is different.

  • But I'm changing that. Arwyn: Yep.

  • [laughs] Yeah.

  • [upbeat percussive music]

  • Teresa: I'm Teresa. Arwyn: And I'm Arwyn.

  • Teresa: And we own Glam Doll Donuts in Minneapolis.

  • We met when we were ten years old.

  • Arwyn: And we've been best friends ever since.

  • Before Glam Doll, we were waitresses for the most part.

  • Teresa: We were those girls that never quite knew what we wanted.

  • And there's that moment in your life where you realize,

  • like, "Do I want to be doing this forever?"

  • Arwyn: It seemed bleak. Teresa: Yeah.

  • Arwyn: Teresa and I basically worked to travel.

  • And we took this trip to the Pacific Northwest.

  • Teresa: Donut shops were everywhere.

  • And there was always a line out the door.

  • And we get back to Minneapolis. We had zero donut shops at the time.

  • So it was like, "Wait, what if we, like, made these amazing donuts?"

  • And we could make it art. We could make it delicious.

  • We're like, this is our time. Arwyn: This is it.

  • Teresa: Like, this is our idea.

  • It seemed so ridiculous to everyone who had ever known us.

  • Arwyn: [laughs] "Okay." Teresa: "You're opening a donut shop?"

  • "You guys?" Arwyn: Like, the career waitresses,

  • that strive to have no obligations.

  • [laughs] You know, like? Teresa: Like, it was just...

  • Arwyn: "You're gonna open up a business?" Like, all right.

  • [upbeat rock music]

  • Teresa: I learned to make donuts through YouTube.

  • I watched all of these tutorials.

  • Isn't that how everyone does it? [laughs]

  • I spent a year in my kitchen just making donuts.

  • Arwyn: She was running up and down the stairs like,

  • "What do we think about this for our raspberry?"

  • Teresa: Hey, like, this filling...

  • Arwyn: "What do you think about this for the peanut butter?"

  • Teresa: If we're taking ourselves seriously, we need a business plan,

  • and we're like, "Okay, well, 'how do you write a business plan?'"

  • We saved every penny over the next year

  • to open up our own business.

  • [upbeat percussive music]

  • We opened the doors and had seven employees.

  • One of us had to be at the shop constantly.

  • Arwyn and I didn't sleep. We would work 22 hours a day.

  • Arwyn: We thought we knew sore feet -- we didn't.

  • Teresa: Yeah, no, I knew nothing.

  • Arwyn: That first year, it was just a learning process.

  • Teresa: Yeah, you're not just learning how to make donuts and run a business,

  • I mean, we're truly having to manage people for the first time.

  • We're all business now though.

  • Arwyn: All business now.

  • [funky musical flourish]

  • Teresa: Our first location is in Eat Street.

  • It's miles of restaurants.

  • We're all small, independent business owners.

  • So it's camaraderie. Arwyn: Yes.

  • Teresa: Like, we're all there trying to bring people to the neighborhood.

  • Online reviews are so important to our business,

  • because a lot of other donut shops have popped up.

  • And if I have more reviews or better reviews,

  • then you're going to come see me, so that's cool.

  • [smooth upbeat music]

  • Arwyn: We opened our second location a year and a half ago.

  • Teresa: And we're figuring out how to

  • run those successfully at the same time, and still grow.

  • We have 50 employees today.

  • We're like family. Arwyn: It's the Glam fam.

  • [all cheering]

  • Teresa: We work with hes, shes, theys, thems,

  • like, you get to be yourself.

  • Arwyn: Glam Doll is every experience

  • that has ever resonated in our hearts, really.

  • From the first trip to a vintage store that we took

  • to the first trip to a record store that we took.

  • [men cheering]

  • To the first time that we experienced

  • mind-blowing awesome food.

  • You see it all there.

  • Teresa: And rainbow sprinkles. Arwyn: And rainbow sprinkles--[laughs]

Arwyn: Sales people...

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