You want your participants

to benefit from your DSMES service.

Knowing if they are benefitting

requires you to be able to

analyze outcomes and evaluate your

DSMES service's effectiveness.

Process, clinical, and behavioral outcomes

can all be measured.

Diverse criteria such as

number of referrals,

A1c levels,

and behavioral goal achievement

are just a sample of

the measures that can be used.

Having these data allows

the quality coordinator to determine

the effectiveness and impact of

DSMES services and to implement

continuous quality improvement.

Data collection and analysis should be

completed with each DSMES participant

to determine current

successful strategies

and to identify areas for improvement.

Using these data,

the DSMES quality coordinator

can objectively see how

the DSMES service is performing

and establish a plan

for improving the service.