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- Most people are really kind of uncomfortable
introducing themselves to complete strangers.
Even when they're at an event
where that's the norm, like a trade show.
How do you do that?
How do you stop and engage a complete stranger?
We'll have some tips coming up next.
(up tempo music)
Hello, I'm David Spark and welcome to
Corporate Video Critics, media tips
for communications professionals.
Today's we're talking about engaging
with strangers, and most commonly, at trade shows.
I went to the E2MA Conference and
talked to a bunch of experts on
this very subject and they give
some pretty darn good advice on how to do just that.
I want you to watch the video and,
at the end, in about two minutes,
I'm going to have a killer tip for you
about how to engage with people at an event.
- [Spark] How do you walk up to a
complete stranger and initiate engagement?
What's your technique?
- I simply go up and introduce myself.
- You know that's always the awkward
part for people, isn't it?
You know, how do I engage a stranger?
- Listen, listen, listen, and be interested.
- And, for me, what's always been
successful, is put yourself about
and ask questions and don't tell
them anything about yourself unless they ask you.
- Seek to understand rather than be understood.
And so you go in with humility
and you seek to understand and
you just genuinely engage somebody.
- I try to ask them questions
and I find that a lot more effective.
People like to tell their story.
I'm helping them do that.
- And really engage them with the
intent of learning more about them
rather than with the intent of
trying to sell them something.
Because once you take interest
in them personally, then the rest will flow naturally.
- Keep in mind that the people
we're a little uncomfortable to meet, these strangers,
they have paid money and traveled a great distance
to come and talk to people like us.
So we have our story to tell.
And they're there to investigate what
their options are, to see if we're a good fit.
We may have to get through 15 or 20
"no thank you's" to find a couple of
the "yes, please, we'd like to talk to you."
- The way it's easiest for me is
I start asking my known sources
about questions that they may be
able to introduce me to somebody that I don't know.
And use my own known sources to
introduce me to new people.
And I try to do the same for them as well.
- Generally, one thing I've always learned,
anywhere near the bar, there's always
going to be something interesting going on.
The whole vibe around the bar is
a great place to find people that
are laughing, happy, and maybe willing to engage.
So it doesn't take long, generally if
you're wandering around the bar,
to get into a conversation with somebody.
And then if you show interest in them,
rather than focusing on yourself, people always open up.
- My very last piece of advice,
if you want to engage with people is
to connect with people standing in line.
People standing in line are two things:
One, and most importantly, they're a captive audience,
they're not going to run away from you.
Two, they're bored.
They're standing in line and they're
waiting for something else to happen.
Like, they're standing in line for a drink,
they're standing in line for food,
they're standing in line to go to some kind of a show.
This is a very, very key place to
stop and engage with people and, well,
have a very positive conversation, hopefully.
If you want to learn more about trade shows,
we have more videos on that very subject,
plus if you want to qualify more leads at trade shows,
I suggest you pick up a copy of my book,
"Three Feet From Seven Figures:
One-on-One Engagement Techniques
to Qualify More Leads at Trade Shows."
It's available at threefeetbook.com.
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