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  • Lesson 20

  • Bob gets an angry call from Carol

  • Carol calls Bob to tell him that a customer found a hair in her cookie.

  • Bob wants Carol to forget about this ,but Carol thinks it's very serious.

  • She refuses to buy any more cookies from Bob.

  • Bob, a lady came into the Village Market today ranting and raving.

  • Oh yeah? What happened?

  • She found a blue hair in her chocolate chip cookie!

  • Aha.

  • I can see how she'd be taken aback.

  • Does anybody in your family have blue hair

  • As a matter of fact , my son's girlfriend Amber has blue hair.

  • Bob,

  • I can't sell your cookies anymore.

  • Aren't you blowing things out of proportion?

  • The health department would throw the book at me if they found out about this.

  • Couldn't we just sweep this under the rug?

  • No. this is too serious.

  • But I was just getting a handle on the cookie business. Now what will I do?

  • I don't have any other way of making a living!

  • My heart goes out to you ,Bob,

  • but you need to get your act together.

  • I want to sell chocolate chip cookies ,not hair cookies!

  • I guess I just knocked myself out for the past week for nothing.

  • Clearly!

Lesson 20

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