how to factory-reset your Google Chromecast,

which may help fix any technical issues you're experiencing.

One way to reset your Chromecast

is on the device itself.

While it is plugged into the TV,

press and hold the small, round reset button

for at least 10 seconds,

or until the orange blinking light turns white again.

Then disconnect the power cable from your device

for at least one minute

before plugging it back in.

This will complete your Chromecast factory-reset process.

You can now begin setting up your device.

The other way to factory-reset your Chromecast

is through the Google Home app.

For this method, your Chromecast device

has to be connected to your WiFi.

Open the app on your phone or tablet,

then choose the device you would like to reset.

Tap on the settings icon

at the top-right corner of your screen.

Then, while on the settings page,

tap on the three dots

at the top-right corner of the screen,

and the option to factory-reset will appear.

Tap "Factory reset"

and then confirm you would like to reset your device

to factory settings.

Once the reset is complete,

begin setting up your device.