on a completed transaction is to contact

the recipient of your payment and ask for a refund.

To process a refund,

the recipient will need to tap on the activity tab

on their home screen and select the transaction.

They should tap on the three-dots icon

and select "Refund."

Then they should tap "OK" to confirm,

and you'll receive the money back in your Cash App account.

If your payment is still pending,

you can still cancel your payment

by tapping on the transaction.

Tap the three dots and then "Cancel Payment."

If this option isn't available to you,

wait for the transaction to be completed

to ask for your refund.

If the transaction has already been completed,

you can reach out to Cash App to file a dispute.

Tap on the activity tab on your Cash App home screen,

select the transaction you'd like to dispute,

and then tap on the three dots in the top right corner.

Now select "Report an Issue."

Select the option that best describes your issue

and then tap "Next."

The Cash App team will review your case

and contact the recipient to ask them

for a refund if relevant,

or they may be able to file a dispute with the card network.

They'll send you updates on the investigation

and after reviewing the case

will notify you of their final decision.