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(lighthearted music)
- It is very important as managers
to know how to hire the best people for the job.
In fact, there's probably no other tool
that is greater than learning effective techniques
to interview and hire the people
that will actually do the work.
I'm going to take you through the steps you need to know
to prepare the interview setting,
effective interview techniques,
and then conclude on what to expect when discussing salary.
Let's discuss how to make the interview a productive one.
First, set up the physical location
or the video or phone conferencing.
If it's an in-person interview,
make sure you schedule an office or conference room
that is private and comfortable.
Make sure to offer them water or coffee
and welcome them to your company.
Make sure all of your calls are turned off or forwarded.
If you're doing a video conference,
take time to send the candidate all the video
and web conferencing details
and send a test link to make them make sure
that it works on their end.
Now, secondly, arrange all interview questions
and be prepared to ask the same questions
to every candidate.
It's easy to go on a tangent
and not stick to your list of questions.
But if you ask everyone the same exact questions,
only then you'll be truly able to distinguish between them.
Take special care to listen carefully during the interview.
You should be listening more than you are talking
and asking open-ended questions rather than yes or no
to provoke more conversation.
Note-taking is equally as important
to help remember what was said,
especially if interviewing multiple candidates.
Take caution to prepare your notes thoughtfully,
because if there ever was a hiring discrimination case
brought forward, all of your notes and scribbles
on the resume could be summoned.
Schedule typically one hour for in-person interviews
and just a half an hour for preliminary phone interviews.
Also, I personally like to begin the interview,
after exchanging pleasantries,
to dive right into their application or their resume.
I like the applicant to walk me through their work history
and educational background as part of the introduction
and a guide for the inevitable
tell-me-about-yourself question.
Ask detailed questions surrounding
what they accomplished and how and why.
And of course, please be as professional as possible,
as a candidate is making a judgment on the company
based on their interactions with you, the manager.
Lastly, be sure not to ask applicants
what their prior salary was in their last role.
In some states, it's now illegal
to ask applicant what their prior salary was.
It's a sound practice to let candidates know upfront
what the salary range is before coming in.
Typically, no one wants to move backwards in terms of salary
and you could both be wasting your time
if the salary range does not work for the applicant.
There's no better honor as a manager
than hiring a fantastic person for a dynamic role
within your company.
I challenge you to use these tips
when interviewing your next candidate.
I guarantee you will experience a smoother
and more efficient process.
(chill music)