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  • Unknown: Hi, Bernie. Hi. Thanks for meeting with me. And Rosie.

  • We have an important meeting today. We finished our

  • evaluations of 2023 performance. This is where you have not met

  • Cloudflare expectations for performance. We've decided to

  • part ways with you. Yeah,

  • I'm gonna stop right there.

  • This is a viral video posted by Brittany Pietsch, a former

  • employee of CloudFlare, a San Francisco based tech company.

  • The video posted on January 2024, and got so much attention

  • that it may have kicked off a new sub genre of viral video

  • watch this person get laid off in real time. The tech industry

  • is again seeing widespread layoffs after a rough 2023

  • LinkedIn just

  • laid off nearly 700 employees. Qualcomm is planning to cut more

  • than 1200 jobs Google

  • Amazon and Snap are among the companies continuing to downsize

  • in the start of 2024 seems no different as layoff

  • announcements, especially in the tech industry continue to make

  • headlines.

  • Units affected they also include hardware engineering, ad sales

  • so far last night CEO Sundar Pichai told his workforce to

  • expect more cuts

  • Kate Rooney: and Amazon spokesperson did confirm those

  • layoffs ahead of prime and prime video and MGM saying in that

  • memo that the company is making some of the cuts to prioritize

  • investments for the long term. layoffs

  • Unknown: are also plaguing industries like healthcare,

  • banking and media, whoever the tech industry is the one that's

  • been dominating the headlines. This

  • Devyn Rafols-Nunez: layoff and everything that's happened in

  • tech, I think is pretty eye opening. You know, like, you can

  • have your dream job, you can have your Oh, it's my dream to

  • work for Microsoft or it's my dream to work for AWS. And you

  • get there and you realize, huh, okay, it's just like any other

  • job. It's a great place to be. There's a lot of great perks,

  • but at the end of the day, you can get rid of you like that

  • Unknown: the layoffs to the start of 2024 signal a dramatic

  • shift in the tech industry, we're going to continue to see

  • layoffs happen as the future of work has changed as the future

  • of technology has changed. And as investors the appetite for

  • risk and growth versus profitability has dramatically

  • changed as well.

  • So why are big tech companies and other industries laying off

  • 10s of 1000s of workers at a time when the US economy looks

  • strong on paper?

  • The start of the Covid 19 pandemic was a dire economic

  • event, at least at first. The tech industry though, boomed in

  • 2020, Tech's top seven companies added $3.4 trillion dollars in

  • value. The feds emergency moves to bolster the pandemic hit

  • economy, like cutting interest rates to near zero helped boost

  • tech stocks. This move helped the tech industry to expand and

  • went on a hiring spree as people were confined to home. Amazon

  • added the most number of employees during this golden

  • period peaking at 1.6 million employees in 2021. If

  • you rewind before the layoffs, all the tech companies were

  • really putting an emphasis on growth. And so capital was

  • really cheap, you know, so you could get loans, you could get

  • money access to capital was really affordable. And then you

  • see as interest rates went up, and you start to see that that

  • growth in headcount didn't translate to growth and

  • profitability. And access to capital became quite a bit

  • tighter, you saw many companies start to hit the panic button.

  • And so we see saw these 1000s and 1000s of people get laid off

  • all at once. And that was quite a shocked 80%

  • of Twitter either left or quit or was pushed out laid off

  • whatever you want to call it. And yet the website still runs.

  • Do you think people are looking at Elon Musk and thinking, You

  • know what, we really need all these people.

  • I do get Elon Musk credit for this for kicking off and making

  • this acceptable Twitter, but a lot of the big companies decided

  • to get lean and efficient. And you know, this is where you kind

  • of start to see the incredible leverage of what these tech

  • platforms really have, which is they didn't need those people,

  • right? They were hoarding the talent. It was an option that

  • and it was a cheap one for them. Yeah,

  • I asked every tech CEO, do you take inspiration for what Elon

  • does? And they'll say on the record? No, we don't we would

  • never want to do that. But, you know, in the group chats,

  • they're all like, wow, that was an amazing move.

  • The artificial intelligence hype of 2023 is starting to have real

  • world effects in 2024 major tech CEOs are doubling down their

  • investments in AI. In January 2024, meta CEO Mark Zuckerberg

  • announced his plans to build an artificial general intelligence

  • known as AGI everyone.

  • Today I'm bringing Meta's AI research efforts closer together

  • to support our long term goals. Building general intelligence,

  • open sourcing it responsibly, and making it available and

  • useful to everyone

  • in all of our daily lives. All this investment in creating AI

  • jobs, but at the end spends of others, the recent report from

  • indeed shows that the number of job posts containing Gen AI

  • terms has been surging.

  • So there's about a 500% increase in the number of jobs that

  • mentioned generative AI, there's about a 6,000% increase in the

  • demand from job seekers for these jobs. But there still is,

  • I think, a mismatch the other way, and that the total amount

  • of demand for AI talent far outstrips the number of AI

  • professionals, every company

  • in every industry is trying to figure out how to use AI in

  • everything they do. I mean, AI is going to create a lot more

  • jobs as well. But at the same time, I would say that there

  • will be jobs that will be automated. So

  • you the AI has already hit the business effectively. Oh,

  • absolutely.

  • Absolutely. Especially in the tech sector. I mean, they've

  • been talking about it for years. Now, the fact that you have more

  • companies moving towards artificial intelligence, and

  • they're looking at the fact that as opposed to paying somebody

  • 200 $300,000 a year to do the job, I can actually use

  • artificial intelligence to do the job that they used to be

  • able to do this

  • AI thing is real is not going away, and they can't have people

  • holding them back. And so what they've been doing over the past

  • year is finding places within the organization that they can

  • trim so that they can get to a place where they're shipping

  • faster, take managers out, and then engineers who are skilled

  • for a previous generation of technology, they're also leaving

  • to make room for people who are more skilled for artificial

  • intelligence,

  • AI is definitely playing a role in the layoffs that we're

  • seeing. Automation has increased efficiency for some of the

  • workers who are able to utilize AI to make marketing decisions

  • to analyze data to serve customers more efficiently and

  • effectively. So AI is a paradigm shift that is changing the way

  • people work and changing the priorities of tech companies.

  • Right now, I don't see that there's a big impact from AI in

  • these tech layoffs. Some businesses have maybe cited that

  • they're trying to, you know, shift priorities, and they're

  • letting some employees go to focus more energy on some of

  • these generative AI tools. But I think it's important to say

  • that, that's very different than saying that companies are, well,

  • we can let people go now because you know, general AI, and all

  • these tools are taking jobs.

  • The tech industry used to have this shiny image of having big

  • salaries, and unlimited perks. But the recent tech layoff

  • stories have completely shattered that image.

  • Devyn Rafols-Nunez: I really don't have any regrets about

  • posting it or what's happened. I think the bigger picture is that

  • I've been able to be a voice for people who have gone through

  • something similar. You know, the stories that I've received are

  • people who were laid off 2030 years ago, and they still

  • remember to this day, how that made them feel, and it did not

  • make them feel good. And I think that we should shed light on

  • stuff like that. So we can make a change, otherwise nothing will

  • change. In

  • Unknown: my experience, the public sharing of things like

  • one's layoff I think, is partially due to the fact of the

  • rise of social media such as tick tock, even YouTube shorts,

  • people are becoming much more comfortable with sharing their

  • experiences. And oftentimes when layoffs happen, people feel

  • shame when they are being laid off. In reality, though,

  • oftentimes if people are being laid off, it's a failure of

  • leadership of that company.

  • Tech companies that conducted widespread layoffs have seen a

  • bounce in their stocks. The tech heavy NASDAQ climbed to 43% in

  • 2023. Its best year since 2020. Meta was the biggest gainer

  • among big tech surging over 194%. The tech stock boom also

  • helps boost the wealth of tech billionaires, the super rich

  • CEOs saw their wealth grow by 48%, or $658 billion in 2023.

  • Let's

  • hard particularly for a company like Google, which over the past

  • 25 years hasn't gone through a moment like this. But you know,

  • we've always deeply cared about our employees. We also

  • note the sign of negative developments that are in some

  • sense a sign of positive developments of a greater demand

  • for the services and automation and activity improvements. Now

  • we see the stock market reacted quite favorably to this round of

  • layoffs. We see these record stock prices for a lot of these

  • tech companies. And so the stock price the investors really

  • favored profitability, really favored this lean year that

  • these tech companies had. And so instead of rewarding the growth

  • that we saw in them all pursue years ago, they're now rewarding

  • profit. And so the layoffs have continued. People have become

  • used to them, and regrettably, and sadly, it seems that the

  • layoffs is going to be the new normal.

  • data suggests an influx of layoffs in the tech industry,

  • starting from the second half of two At 22 and peaking and 2023

  • some non tech sectors are also seeing widespread layoffs. A

  • prime example is ups the courier giant raised eyebrows by

  • announcing 12,000 job cuts in January. The media industry

  • isn't immune to layoffs either. And 2023 to industry shed over

  • 20,000 jobs in 2024. It looks no different as big names like

  • Paramount NBC Sports Illustrated The Los Angeles Times all have

  • announced major job cuts in early 2024. The banking sector

  • is also not shying away from cutting jobs, Citigroup, Morgan

  • Stanley Deutsche Bank, or some of the big names that have

  • already announced their layoff plans for 2024. It's worth

  • noting that even though these mass layoffs continue dominating

  • headlines, labor markets still seem strong. The US economy

  • added 353,000 jobs in January, much better than the Dow Jones

  • estimate for 185,000 jobs. But the unemployment rate held at

  • 3.7%. Against the forecasts for 3.8%. Experts are divided on

  • whether the recent tech layoffs would trickle down to non tech

  • sectors.

  • Looking at the current job market right now, there's no

  • evidence that we're going to see any trickling obviously, you

  • know, kind of the jury's still out. It's still early to tell.

  • But it's interesting as we look back, and 2023 2023 was a year

  • of a lot of layoffs in the tech industry. And we didn't see any

  • of that trickle out. Even within the tech industry, which is

  • usually the government usually defines it as the information

  • sector. We didn't see a very high layoff rate. So we saw a

  • lot of companies announcing layoffs. But those companies

  • kind of carried an outsized share of the media, because then

  • once we rolled it all up, there was maybe about 1% of employment

  • that was being laid off. So really, ultimately, the overall

  • rate of people losing jobs to layoffs, remains near historic

  • lows. It

  • hasn't yet trickled down to the rest of the economy as we're

  • seeing the stock prices really high unemployment fairly low.

  • But at some point, if this continues, both companies and

  • individuals are going to have to cut back spending and that has

  • consequences that reaches far beyond the tech industry.

Unknown: Hi, Bernie. Hi. Thanks for meeting with me. And Rosie.

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