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U.S. malls have shaped the American shopping
experience. And most of them have a similar layout like this
one, and includes a food court, popular clothing stores, and the
most important part of any mall anchor stores. This is where
department stores like JCPenney, Macy's and Sears once reigned
supreme, but department stores are disappearing. And that's
spelling trouble for the standard American Mall. bases
have struggled to compete against smaller online
competitors or rivals with smaller brick and mortar
footprints.
Malls had a symbiotic relationship with their anchors.
At the anchor close the malls performance began to plummet.
Melissa Repko: It used to be that a lot of those anchor
stores would draw people to the mall. And now if you walk
through many malls, top malls, you see the lines are outside of
different stores stores like Sephora or Lululemon. And some
of the other stores like a Macy's that historically was the
anchor of a mall, in some cases is struggling to get shoppers to
walk through its doors beyond going through to get to the
parking lot.
Unknown: Department stores are struggling to keep up with the
ever changing tastes and demand of younger consumers. But the
slow death of department stores isn't killing all malls, the
ones
that are closing are underperforming or have lost
their own way with the customer. So the brand is not working for
one reason or another. So it's hardly impactful to us. When you
have an obsolete situation or brand close,
the death of the American mall has been a bit overblown. Course
AI research found that retail mall sales grew 11% in 2022 to
nearly $819 billion. Some of these thriving malls have
pivoted toward an experiential model, replacing department
stores with grocery chains, casinos, gyms, ice skating
rinks, and in some cases, even residential apartments. These
new experiences and brands are recapturing America's need for
retail therapy.
The aftermath of pandemic, things were a bit more
challenging for more landlord. More store closures. Well, malls
were closed for a period of time suffered from bit more store
closures activity loss.
malls have bounced back to near pre pandemic occupancy levels as
customers sought out experiences following the Covid shut down.
Department stores haven't been as elastic. For
Melissa Repko: years we've seen a lot of department stores that
have anchored malls struggled to keep up with changing tastes. So
a lot of their shoppers have grown older and they've had a
harder time drawing in younger shoppers with trends and brands
that they like
Unknown: another headwind department stores face is the
bifurcation of consumers. Americans can be increasingly
divided into two groups, luxury shoppers, and discount shoppers.
Luxury shoppers are still flocking to higher end malls
called Class A malls which have been able to ignore the red
alarms of the mall retail apocalypse, they'll certainly
a more affluent consumer, and why that dominates the fact that
the tenant is it's pretty clear, right? You certainly want to be
in those areas where the most amount of foot traffic the most
amount of income going through your doors, which obviously is
very important to
retail, the shrinking middle class and also getting hit by
persistent inflation, leaving them with a smaller
discretionary retail budget. That's bad news for department
stores, and strip malls generally anchored by discount
retailers have been able to further siphon off traffic from
department stores. by attracting deal hunting shoppers we've seen
Melissa Repko: across the country, the retailers that are
opening the most new stores are ones like dollar stores, ones
like off price chains. And those are all in some cases taking a
bite out of department stores because if someone can get a
dress or a pair of shoes that this was similar brand that a
department store carries for less, they may just go to TJ
Maxx or they may go to Marshalls instead of going to Macy's.
Department stores have been hit on all sides, they face
competition that really cuts across the whole retail
industry. On the one hand, they're losing market share to
off price names like TJ Maxx and Marshalls. On the other hand,
they're facing more competition from Amazon and Sheehan and
other players that are online. And they also are losing share
to big box players like target that are selling more throw
pillows and towels and dresses and shoes. And all of those
competitors have made department stores have to work harder and
move faster to keep up and to hold on to customers. mall
Unknown: owners are sifting optimizing these empty spaces
left by empty anchor stores easily freeing up 10s of 1000s
if not hundreds of 1000s of square footage.
It's great for the for the mall owner as we repurpose and
transform what these shopping centers are but it's really for
the customer their their journey has been amplified. They want to
take a photo and they want to they want to have their senses
evoked. And I think that when we do our job right, we're
providing all that it's a great approach. You can see it you can
you know, smell the maybe a great restaurant or cleanliness,
clean environment, you can taste great food you can feel the
fabric and you can see other people and so all those things
you know subconsciously when you have a positive experience,
you're those senses are being impacted in a positive way and
you're like, I like that place I want to go there, we've seen
tremendous benefit once we do get repositioning we tend to
open and then you know, that has exponential positive impact on
on your shopping center,
there has been good demand and the landlords have taken
advantage of some of that space, three positioner malls to invest
to redevelop and find fresh new concepts to drive. Back the rest
of them all that in some cases have gone, you know, to the
point of the newer types of uses, like I meant and
multifamily, some cases meditel hotel, a little bit of office.
In some cases, we've also realized that the importance of
omni channel strategy to retailers themselves the
importance of having, obviously online presence, but also
physical brick and mortar location, maybe not as many
stores as you once thought you needed to have. But the role of
having an omni channel strategy that one plus one equals more
than two,
the halo effect from retailers continues to shine on malls.
American malls are generally outperforming other retail
formats per square foot. In fact, about 13% of US consumer
dollars spent on retail goods, and adjacent services were
through malls in the first quarter of 2023. According to
Coresight research.
Melissa Repko: A lot of retailers are pretty muted about
their outlook. They don't expect it to be a terrible year but
they don't expect it to be a great year either. Many of them
anticipate it's another year of moderation when people are kind
of coming back from a period of extremely high spending during
the pandemic and also recovering from some normalized levels of
pricing after a period of inflation. malls
Unknown: have proven to be resilient. But all malls aren't
made the same. And many are still struggling to find
profitability, those who are calling
for the demise of the mall. That might have been premature. But
stepping back there are probably still too many malls in the
country. There were last By most estimates, around 1000 malls a
few years back
malls unable to shift to the new model r&d Closing from 2017 to
2022. The number of malls in the US declined almost 17% yearly.
But it's not all doom and gloom as more physical retail stores
open than closed in 2020. To a first since 2016. According to
research firm core site when you
look at a mall absolutely we were giving them a plethora
customer a plethora of reasons to go to the center and it might
not just be to buy apparel, it could be to work out it could be
to work there could be to live there. So we look at as live
work playing. I meant going
to the mall and I think we realized that there is an
experiential element that the mall provides malls will
continue to play a meaningful role in the retail sector.