Name: 【職場攻略】如何讓別人聽你說話！ (How to Get People to Listen to You | The Harvard Business Review Guide)
Uploaded: 2024-05-17T02:05:38.000Z
Duration: 10 min 12 s

to 不定詞

AMY GALLO: (WHISPERING) I have a lot of important things to say,

and no one ever seems to hear me. (NORMAL VOICE) What?

但似乎沒有人聽到我的聲音(什麼？

(LOUD VOICE) I have a lot of important things to say,

但要讓人們傾聽，就不那麼容易了

與數量有關，而不是與戰略有關。

has a huge impact on whether you're seen as competent,

對你是否被視為稱職有很大影響、

為您所做的工作獲得榮譽，並且

tips to improve your chances of being heard at work

提高在工作中被傾聽機會的技巧

Before you can expect others to listen to you,

are processing the speaker's points attentively.

We have a whole other video on active listening,

我們還有其他關於積極傾聽的視頻、

with more tips, that we'll link to in the description.

我們將在說明中鏈接到更多提示。

Now, let's talk about what you can do when it's your turn.

現在，讓我們來談談輪到你時，你能做些什麼。

There are a few things you can do to increase

In the short term, you can encourage your counterparts

Keep in mind that you are most likely competing for attention.

請記住，你們很可能是在爭奪注意力。

Your colleague may be checking their email,

你的同事可能正在查看電子郵件、

To get their attention, you can simply request it

要引起他們的注意，您可以簡單地提出要求

by saying something like, "I'd love your full attention,

比如說："我希望您能全神貫注地聽我說、

I also understand you may have other things on your mind

at the moment, and I'm happy to return to this whenever is good

目前，我很高興回到這裡，只要是好的

Another short-term idea is to put important things in writing.

另一個短期想法是把重要的事情寫下來。

remember a small fraction of the things they listen to.

他們只能記住聽過的一小部分內容。

If you're in a setting where your audience can

read along and hear you speak at the same time,

在閱讀的同時還能聽到您的發言、

there's a better chance they'll absorb and retain

build relationships with people around you.

Take the time to get to know them and earn some credibility.

花時間去了解他們，贏得一些信譽。

The more they respect you on a personal level, the more likely

他們在個人層面越尊重你，就越有可能

they will take the time to listen to what you have to say.

Your boss or colleague likely spends a huge portion

你的老闆或同事很可能花了很大一部分時間

他們每天都在聆聽他人的意見、

so you have a limited amount of time to capture their attention

是以您只有有限的時間來吸引他們的注意力

Get to the point, and only provide the necessary context

開門見山，只提供必要的背景資料

Author Ben Parr reminds us that "Attention is the most important

作家本-帕爾提醒我們："注意力是最重要的。

Next, choose your words carefully, especially

in situations where strong emotions can prevent people

在某些情況下，強烈的情緒會阻礙人們

Author and Communication Expert Holly Weeks

suggests keeping your language simple, clear, direct,

將自己的觀點視為自己的意見。

you, so your listener doesn't feel accused and shut down.

這樣，你的聽眾就不會感到被指責和被拒之門外。

Starting with I can also show that you acknowledge

從我開始，我也可以表明你承認

your role in a situation and help you identify what you hope

你在情境中的角色，並幫助你確定你希望

you the numbers for your report because I felt like you

你報告中的數字，因為我覺得你

I'd like to clear the air so that our next report will be

我想澄清一下，以便我們的下一次報告能夠

Don't apologize for your feelings with phrases like,

不要用以下的措辭為自己的感受道歉

或 "這對我來說真的很難做到"。

This takes the focus away from the issue at hand,

這就把注意力從當前的問題上轉移開了、

and makes the person feel obligated to take care

of your feelings before moving on instead of listening

在繼續前行之前瞭解自己的感受，而不是傾聽

但是，這是一個天生具有戰鬥性的詞、

and could make your counterpart stop listening.

By contrast, using and can engage in collaborative problem

相比之下，使用並能參與協作解決問題的

solving, like "You mentioned that we need X.

解決，比如 "你提到我們需要 X。

And I'm concerned that will draw resources away from Y.

This word choice can perk up your listener

這個詞的選擇可以讓聽眾興奮起來

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【職場攻略】如何讓別人聽你說話！ (How to Get People to Listen to You | The Harvard Business Review Guide)

perspective

perceive

approach

situation