Chic Boutique; how may I help you?

I'd like to speak to Mr. Morgan, please.

Who's calling, please?

This is John Wright from International Fashion Supplies.

Sorry, I didn't catch your name.

John Wright. That's W-R-I-G-H-T.

OK, Mr. Wright, I'll try and put you through.

I'm afraid the line's engaged.

Would you like to hold?

- Uh, can I leave a message? - Certainly.

Could you please tell Mr. Morgan our latest shipment has been delayed, and that the 300 dresses he ordered should arrive next Friday?

Dress order delayed; arriving next Friday.

Yes, and would you please ask him to give me a call as soon as the shipment arrives?

Of course. Could you let me have your number, please?

Yes. It's 0-1-6-3-2-9-6-0-double 9-4.

That's 0-1-6-3-2-9-6-0-double 9-4.

Yes, that's right. Thanks for your help, goodbye.

Goodbye.