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  • From a young age, I've always found kind of a way to make money.

  • I always knew it was like a stepping stone to something bigger.

  • I'm doing what I truly enjoy, and it also happens to be making money.

  • My name is Jenny, I'm 28 years old, and my handbag brand Freya has brought in $9 million in one year.

  • Freya is a handbag brand.

  • We specialize in making really classic, timeless, and functional pieces to support women in their everyday endeavors.

  • So we originally started as a work bag brand, and then now we have kind of a pretty full collection of everyday bags, shoulder bags, mini bags.

  • I wanted to create a brand that I wanted to see in the world.

  • So doing everything really slow, intentional, being really transparent in everything.

  • Numbers wise, we have a profit margin of about 20 to 25% after all our expenses.

  • We had positive cash flow for the first time, end of 2023.

  • I started Freya after a really, really stressful night of interview prep when I couldn't find a suitable bag.

  • I didn't really have like any great options.

  • I was trying to bring a change of clothes.

  • I was trying to bring my laptop, my portfolio, shoes.

  • So I needed everything to have its own kind of compartment.

  • And I wanted straps that could go over my coat, because this was February.

  • I was scheduled for a full day of interviews.

  • I show up in the morning carrying like a cotton tote bag, didn't get the job.

  • I had a problem that I wanted to solve, and I thought I could do it well.

  • I used that to pay my way through grad school.

  • And then it was also the seed money I used to start Freya.

  • I started Googling, you know, sample makers based in New York.

  • Went through a couple.

  • I found one based in Brooklyn, reached out to her, and then I started sourcing materials.

  • Went to go pick up the sample.

  • It was not impressive.

  • It was actually very sad.

  • It looked like a kindergartner's art project.

  • But now I know, at least I know what I'm working with.

  • I'm like, OK, there was a lot that I didn't communicate up front to.

  • And my sketches were honestly like not much to work off of.

  • So I get it.

  • I'm like, OK, I tried making this in New York.

  • I'm going back to China anyway.

  • Let me try finding a sample maker in China.

  • So I asked around my circle, and I got connected with a sourcing agent.

  • There were some requirements.

  • I was like, I want to be able to know where everything's sourced.

  • I want to know how much everyone's paid.

  • I want to be able to visit.

  • I wanted Freya to kind of be my way of showing the world this is what Made in China can look like.

  • I'm really, really proud of it.

  • I'm proud to be Chinese.

  • I don't hide that we're Made in China on our website.

  • I don't think there's anything to hide, and I'm really proud of that.

  • And then I picked the one that, you know, they took the longest to deliver a sample, but they were very communicative, which is something I was looking for.

  • And we are still working with the same factory today, four years later.

  • I present to you version one of a linen tote.

  • And then after a year, this is what it was supposed to look like.

  • I decided to use vegan leather, animal leather.

  • You know, like I didn't really feel confident in sourcing and making sure that no one was harmed in making it.

  • So I decided not to go that route.

  • We invested about $30,000 into producing our first batch, so that included all ordering our materials, ordering hardware, paying our factory labor costs, and then shipping the bags to us.

  • Freya actually started as a blog way before we had any product, because, you know, we're going to launch.

  • We're a no-name brand. No one knows about us.

  • There's no reviews. Why would you buy from us?

  • I had to give people a reason to buy into the brand and my story.

  • So I thought, let me just share exactly what we're doing.

  • Like, let me just share what we're doing.

  • So I thought, let me just share exactly what we're doing.

  • Like, let me share every sample.

  • Let me share everything that went wrong and like all the changes that we're making to the designs.

  • I think I collected 2000 emails.

  • I was like, oh, you know, 2000 people are in line.

  • I only have 300 bags.

  • I know an email, not a single person buys.

  • I'm like, okay.

  • My launch plan failed spectacularly.

  • I couldn't afford to not make it work.

  • And I had to find a way to sell those.

  • Customer acquisition wise, I think for Freya, it was really, really slow for the first two years.

  • I think a lot of our initial following, like saw an ad and then clicked into our Instagram profile and started following us, following the story, following our newsletter.

  • First month was okay.

  • We sold like 20 or so.

  • Next month, same.

  • I had enough to live off of maybe for one or two years runway.

  • Our rent, I was splitting with my ex at the time.

  • That was $1,200 a month.

  • Honestly, beyond that in food, like I didn't have any expenses, didn't go out.

  • I think after six months in, we would start breaking even.

  • So like I didn't have to dig into the old savings pile anymore.

  • People really wanted more and I didn't have money to produce them.

  • That really helped me kind of pay for that existing batch because I had a little bit of money.

  • The good thing about Shopify is you'll pay back 17% of everything you make.

  • They'll just take it off the top so you don't really need to worry about it.

  • That's when I graduated from grad school.

  • I believe that going from about $2,500 a month to going salary for a UX designer in New York was approximately like $86,000 to $90,000.

  • So I'm like, you know what?

  • I'd never had to get a job.

  • I made my own job and I will pay myself exactly what I would have made otherwise.

  • I think two years in, I saw someone wearing a Freya bag in New York City and that was such a big moment.

  • I ran up to her, we chatted.

  • I think Freya really came together when I stopped trying to be like other brands.

  • Like in the beginning, I would try to emulate a lot of brands that I looked up to and I like try to speak in their tone.

  • Transparency has been one of our core values from the very, very beginning, ever since we started as a blog.

  • Why not share exactly how much it costs to make a Freya bag?

  • We did a round of price increases our second year because I didn't really know how to price our products.

  • So I increased everything by $20.

  • I sent out an email telling everyone like, hey, just letting you know, like we will be increasing the prices of our bags by this much.

  • We're not gonna do that until, you know, end of this year, end of this year.

  • So I'm like, okay, I'm gonna do it.

  • I'm gonna do it.

  • I'm gonna do it.

  • I'm gonna do it.

  • I'm gonna do it.

  • Until, you know, end of next month.

  • So if you want to get your bag now, now's your chance.

  • Everything we earned was invested like straight back into the business, straight back into more inventory.

  • And then at 2023, November, we had a really big Black Friday sale.

  • And then all of the money that we invested into that inventory was like actually profit.

  • So that was the first time we actually had money in the bank to kind of play around with.

  • I think it worked because we were so, so niche in the beginning.

  • And we really, really appealed to one specific customer.

  • Right now, we're definitely expanding our customer base, but our core customer from the beginning was very, very specific.

  • And I think that's what like got us through the first couple of years.

  • I think it worked because we were so, so niche in the beginning.

  • And we really, really appealed to one specific customer.

  • I didn't start Freya to be acquired.

  • I started it because I wanted a creative outlet that I could turn into my job.

  • I think now, maybe this year,

  • I can start calling myself designer.

  • Because in the past, I'm like, hmm, not sure if I am yet.

  • But this year, I'm like, okay, I think we've hit a stride.

  • I think I can call myself designer now.

  • If I were to go back in time until 21st century,

  • If I were to go back in time until 24-year-old Jenny, one piece of advice,

  • I would tell her to really follow her intuition.

  • Trust yourself.

  • You already have everything it takes.

  • Here I am, you're five.

  • Definitely underestimated what we did in the last five years, but I'm just glad we kept going.

  • I wanna do a lot more community events, really connecting with the people that make this all possible.

  • People show up to events with their Freya bag, telling me like, hey, this was my birthday present or something like that.

  • I also wanna partner with anything that empowers young women to chase their dream.

  • I think that's what Freya embodies.

  • It's like, hey, you can do it too.

  • You can do what you want and you can create something as long as it feels meaningful to you.

From a young age, I've always found kind of a way to make money.

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