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  • You're learning with 9 to 5 English Business English for the Workplace Hi Tim here with another 9 to 5 English lesson.

  • In today's lesson, we're going to learn all about how to start a conversation.

  • Sometimes, we call starting a conversation breaking the ice.

  • You can think of the ice as that initial silence between people.

  • It could be between strangers on a plane or co-workers in a lunchroom.

  • And when we break the ice, we say something friendly to start a conversation.

  • So how do you do that?

  • What do you say?

  • And what topics are best?

  • Well, in our first lesson, we had an example of a greeting between work colleagues who didn't know each other.

  • Can you remember how they got their conversation started after the greeting?

  • What did they say?

  • Let's have another listen to that short dialogue and you can listen for the conversation starter.

  • A pleasure, Shelly.

  • Quite the set-up here, isn't it?

  • Yes, they've really gone to town.

  • I should get them to come decorate my house.

  • Yeah, right.

  • Good idea.

  • So did you hear what the first person said?

  • She said, quite the set-up here, isn't it?

  • And that shows us that asking a question is a great way to start a conversation, especially if you've just been introduced.

  • You can use simple and direct questions or you can use a comment with a tag question.

  • Just a quick note on vocabulary here.

  • The set-up of the room is the way it is organized and decorated.

  • And quite the means impressive.

  • So Amber thinks the decoration of the room is very impressive.

  • And Shelly agrees, saying, they've really gone to town.

  • If we go to town with something, it means we make a big effort.

  • All right, let's try a little practice with some simple questions for starting a conversation.

  • Listen carefully to each example, then repeat the example yourself.

  • Ready?

  • Let's get started.

  • Can you believe how much snow we're getting?

  • So where are you off to today?

  • You visiting family for the holiday or just getting away?

  • Okay, so those are examples of direct questions about things like the weather and travel.

  • These are pretty safe topics for starting a conversation, which is why you might hear people use them so often.

  • And you will also hear yes, no questions, like, can you believe?

  • And WH questions, like, where are you going today?

  • So those are direct questions.

  • Now, how about those tag questions I talked about?

  • First, what is a tag question?

  • Well, to make a tag question, you make a comment, then add a little question at the end.

  • For example, you might say, the airport is quite busy, isn't it?

  • Or you could say, you work in sales, don't you?

  • Let's do a little practice with this kind of question.

  • Remember, repeat each example after you hear it.

  • A beautiful day, isn't it?

  • Splendid program, don't you think?

  • You were in the afternoon workshop, weren't you?

  • Now, there are a couple of tricks to tag questions.

  • First, the question tag needs to match the comment.

  • So, with a beautiful day, you need, isn't it?

  • Because the day is the it.

  • But with, you were in the morning workshop, you don't say, isn't it?

  • Instead, we say, weren't you?

  • The subject has to match, and the verb tense has to match.

  • And here's the second thing about tag questions.

  • A positive statement is followed by a negative tag question.

  • Like, nice day, isn't it?

  • While a negative statement is followed by a positive tag question.

  • Like, there isn't much snow, is there?

  • Does that make sense?

  • Okay, so remember that little dialogue between colleagues that we heard at the start of the lesson?

  • Let's use that for a bit of practice.

  • We'll repeat the dialogue, but this time we'll beep out a couple of lines so you can add your own responses.

  • You'll need to start with a tag question about the setup to get the conversation started.

  • And you'll have to respond to the other person's comment.

  • Let's give it a go.

  • Yes, they've really gone to town.

  • I should get them to come decorate my house.

  • So that covers using questions to break the ice.

  • We've practiced tag questions and some simple direct questions.

  • But sometimes a question feels too direct, doesn't it?

  • It might even seem rude with someone we've never met before.

  • So, there's another way we can start a conversation and that's with a simple comment.

  • This is useful for talking with strangers or someone you haven't been introduced to.

  • What do I mean by making a simple comment?

  • All you do is say something about the situation or place you're in, and the other person can respond however they like.

  • Let's give it a try.

  • We'll give you some good examples of icebreaker comments.

  • You can listen and repeat.

  • Ready?

  • Looks like they've got quite the evening planned for us.

  • There sure are a lot of people here tonight.

  • Looks like it's going to be a full flight.

  • Sure is quiet in here today.

  • Seems simple enough, doesn't it?

  • And maybe you noticed the expression looks like, which is very useful for introducing a comment, and the word sure, which is useful for friendly emphasis.

  • It means certainly, like it certainly is a nice day.

  • But how does this kind of conversation starter work in real life?

  • Remember, a comment like this invites a response from the other person.

  • Once they respond, you can continue on the same topic.

  • Let's listen to a short dialogue to see how this can work.

  • You'll hear two travelers in an airport.

  • One of them starts with a simple comment, just like we practiced.

  • Then the other person responds, and the first person continues with some explanation of the situation.

  • Looks like it's really starting to fill up.

  • Yeah, pretty busy.

  • I think everything's kind of backed up.

  • Something about a snowstorm in the Midwest I heard.

  • So, did you hear how that worked?

  • You just comment on something around you, let the other person respond, and keep talking.

  • Then the conversation flows from there.

  • Now you can try this yourself.

  • We'll repeat the same dialogue, but we'll beep out the first and last lines.

  • It's your job to break the ice with a comment.

  • Then continue talking after the other person responds.

  • Ready to give it a go?

  • Yeah, pretty busy.

  • OK, now we've looked at starting a conversation with strangers, but how about talking with your co-workers?

  • Well, it's not too different from talking with people you don't know.

  • You can use a question or a comment, and it's best to pick an easy or general topic, like sports or the weather or news.

  • Let's try a little practice.

  • Listen to each example and repeat what you hear.

  • OK, let's begin.

  • Can you believe this rain we've been having?

  • Did you see that race last night?

  • Did you hear about the latest earthquake in Japan?

  • The euro sure seems to be in a bit of trouble.

  • So, what do you think of this new guy who's running finance?

  • We often ask these kinds of questions after we've already said hello to the other person, but what if you haven't said hi or hello?

  • Well, that's when you can use a word like or hey before your question, just as a way of introducing it.

  • Well, that pretty much wraps it up for today.

  • We've practiced starting a conversation with questions after a greeting, breaking the ice with comments, and starting conversations with co-workers.

  • Don't forget to go back and practice these techniques again, and try using your own ideas in the examples.

  • We'll be back soon with another 9-5 English lesson.

  • Until then, so long and happy learning!

You're learning with 9 to 5 English Business English for the Workplace Hi Tim here with another 9 to 5 English lesson.

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