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  • It would be nice to be objective in life,

  • in many ways.

  • The problem is that we have these color-tinted glasses

  • as we look at all kinds of situations.

  • For example, think about something as simple as beer.

  • If I gave you a few beers to taste

  • and I asked you to rate them on intensity and bitterness,

  • different beers would occupy different space.

  • But what if we tried to be objective about it?

  • In the case of beer, it would be very simple.

  • What if we did a blind taste?

  • Well, if we did the same thing, you tasted the same beer,

  • now in the blind taste, things would look slightly different.

  • Most of the beers will go into one place.

  • You will basically not be able to distinguish them,

  • and the exception, of course, will be Guinness.

  • (Laughter)

  • Similarly, we can think about physiology.

  • What happens when people expect something from their physiology?

  • For example, we sold people pain medications.

  • Some people, we told them the medications were expensive.

  • Some people, we told them it was cheap.

  • And the expensive pain medication worked better.

  • It relieved more pain from people,

  • because expectations do change our physiology.

  • And of course, we all know that in sports,

  • if you are a fan of a particular team,

  • you can't help but see the game

  • develop from the perspective of your team.

  • So all of those are cases in which our preconceived notions

  • and our expectations color our world.

  • But what happened in more important questions?

  • What happened with questions that had to do with social justice?

  • So we wanted to think about what is the blind tasting version

  • for thinking about inequality?

  • So we started looking at inequality,

  • and we did some large-scale surveys

  • around the U.S. and other countries.

  • So we asked two questions:

  • Do people know what kind of level of inequality we have?

  • And then, what level of inequality do we want to have?

  • So let's think about the first question.

  • Imagine I took all the people in the U.S.

  • and I sorted them from the poorest on the right

  • to the richest on the left,

  • and then I divided them into five buckets:

  • the poorest 20 percent, the next 20 percent,

  • the next, the next, and the richest 20 percent.

  • And then I asked you to tell me how much wealth do you think

  • is concentrated in each of those buckets.

  • So to make it simpler, imagine I ask you to tell me,

  • how much wealth do you think is concentrated

  • in the bottom two buckets,

  • the bottom 40 percent?

  • Take a second. Think about it and have a number.

  • Usually we don't think.

  • Think for a second, have a real number in your mind.

  • You have it?

  • Okay, here's what lots of Americans tell us.

  • They think that the bottom 20 percent

  • has about 2.9 percent of the wealth,

  • the next group has 6.4,

  • so together it's slightly more than nine.

  • The next group, they say, has 12 percent,

  • 20 percent,

  • and the richest 20 percent, people think has 58 percent of the wealth.

  • You can see how this relates to what you thought.

  • Now, what's reality?

  • Reality is slightly different.

  • The bottom 20 percent has 0.1 percent of the wealth.

  • The next 20 percent has 0.2 percent of the wealth.

  • Together, it's 0.3.

  • The next group has 3.9,

  • 11.3,

  • and the richest group has 84-85 percent of the wealth.

  • So what we actually have and what we think we have

  • are very different.

  • What about what we want?

  • How do we even figure this out?

  • So to look at this,

  • to look at what we really want,

  • we thought about the philosopher John Rawls.

  • If you remember John Rawls,

  • he had this notion of what's a just society.

  • He said a just society

  • is a society that if you knew everything about it,

  • you would be willing to enter it in a random place.

  • And it's a beautiful definition,

  • because if you're wealthy, you might want the wealthy

  • to have more money, the poor to have less.

  • If you're poor, you might want more equality.

  • But if you're going to go into that society

  • in every possible situation, and you don't know,

  • you have to consider all the aspects.

  • It's a little bit like blind tasting in which you don't know

  • what the outcome will be when you make a decision,

  • and Rawls called this the "veil of ignorance."

  • So, we took another group, a large group of Americans,

  • and we asked them the question in the veil of ignorance.

  • What are the characteristics of a country that would make you want to join it,

  • knowing that you could end randomly at any place?

  • And here is what we got.

  • What did people want to give to the first group,

  • the bottom 20 percent?

  • They wanted to give them about 10 percent of the wealth.

  • The next group, 14 percent of the wealth,

  • 21, 22 and 32.

  • Now, nobody in our sample wanted full equality.

  • Nobody thought that socialism is a fantastic idea in our sample.

  • But what does it mean?

  • It means that we have this knowledge gap

  • between what we have and what we think we have,

  • but we have at least as big a gap between what we think is right

  • to what we think we have.

  • Now, we can ask these questions, by the way, not just about wealth.

  • We can ask it about other things as well.

  • So for example, we asked people from different parts of the world

  • about this question,

  • people who are liberals and conservatives,

  • and they gave us basically the same answer.

  • We asked rich and poor, they gave us the same answer,

  • men and women,

  • NPR listeners and Forbes readers.

  • We asked people in England, Australia, the U.S. --

  • very similar answers.

  • We even asked different departments of a university.

  • We went to Harvard and we checked almost every department,

  • and in fact, from Harvard Business School,

  • where a few people wanted the wealthy to have more and the rich to have less,

  • the similarity was astonishing.

  • I know some of you went to Harvard Business School.

  • We also asked this question about something else.

  • We asked, what about the ratio of CEO pay to unskilled workers?

  • So you can see what people think is the ratio,

  • and then we can ask the question, what do they think should be the ratio?

  • And then we can ask, what is reality?

  • What is reality? And you could say, well, it's not that bad, right?

  • The red and the yellow are not that different.

  • But the fact is, it's because I didn't draw them on the same scale.

  • It's hard to see, there's yellow and blue in there.

  • So what about other outcomes of wealth?

  • Wealth is not just about wealth.

  • We asked, what about things like health?

  • What about availability of prescription medication?

  • What about life expectancy?

  • What about life expectancy of infants?

  • How do we want this to be distributed?

  • What about education for young people?

  • And for older people?

  • And across all of those things, what we learned was that people

  • don't like inequality of wealth,

  • but there's other things where inequality, which is an outcome of wealth,

  • is even more aversive to them:

  • for example, inequality in health or education.

  • We also learned that people are particularly open

  • to changes in equality when it comes to people

  • who have less agency --

  • basically, young kids and babies,

  • because we don't think of them as responsible for their situation.

  • So what are some lessons from this?

  • We have two gaps:

  • We have a knowledge gap and we have a desirability gap

  • And the knowledge gap is something that we think about,

  • how do we educate people?

  • How do we get people to think differently about inequality

  • and the consequences of inequality in terms of health, education,

  • jealousy, crime rate, and so on?

  • Then we have the desirability gap.

  • How do we get people to think differently about what we really want?

  • You see, the Rawls definition, the Rawls way of looking at the world,

  • the blind tasting approach,

  • takes our selfish motivation out of the picture.

  • How do we implement that to a higher degree

  • on a more extensive scale?

  • And finally, we also have an action gap.

  • How do we take these things and actually do something about it?

  • I think part of the answer is to think about people

  • like young kids and babies that don't have much agency,

  • because people seem to be more willing to do this.

  • To summarize, I would say, next time you go to buy, to drink beer or wine,

  • first of all, think about, what is it in your experience that is real,

  • and what is it in your experience that is a placebo effect

  • coming from expectations?

  • And then think about what it also means for other decisions in your life,

  • and hopefully also for policy questions

  • that affect all of us.

  • Thanks a lot.

  • (Applause)

It would be nice to be objective in life,

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