insurance company to report an accident

保險公司報案

first you have some time to look at questions

首先你有一些時間看問題

you will see there is an example which has been done for you on this occasion

你會發現，這次為你做了一個例子。

only the conversation relating to this will be played first Rawlings insurance

只有與此有關的談話才會先播放羅林斯保險

Good morning, can I help you? I'm running to report an accident a car

早上好，有什麼可以幫你的嗎？ 我是來報案的，有一輛車出了車禍。

accident

意外

yes just hold the line above please I'm putting it through to a motor insurance

是的，請等一下，我把它通過汽車保險

department the insurance company representative is putting the clients

保險公司的代表將客戶

through to the motor insurance department so Notre insurance has been

通過汽車保險部門，所以Notre保險一直在。

written in a space now we should begin you should answer the questions as you

寫在空格里現在我們應該開始你應該回答的問題，因為你是

listen because you will not hear the recording a second time

聽，因為你不會再聽第二遍了

listen carefully and ask questions

諦聽問訊

1 to 7

1至7題

Rawlings insurance good morning can help you I'm running to report an accident

羅林保險早上好，可以幫你，我是跑去報案的。

yes please I'm putting it through to a motion Georgia Department

是的，請 我把它通過一個議案佐治亞州部門。

report an accident

報失

yes michael has been damaged someone came out in front of the largest oh yes

是的，邁克爾已經損壞了有人出來在最大的面前哦，是的。

it's Elizabeth record like a party with AC not AK and your date of birth please

這是伊麗莎白的記錄，像一個黨與AC而不是AK和你的出生日期，請。

the 8th of October 1975 and lastly I just think check your address

1975年10月8日 最後，我只是想看看你的地址。

actually I moved house last month so the street named different

其實我上個月搬了家，所以街名不一樣了。

6000 risk road I think you've got 22 at Avenue on your records so I'll just

6000風險路 我想你的記錄裡有22號大街的記錄，所以我就...

making sure that that's fine i sat in the same town still clinton that's right

確保這一點的罰款 我坐在同一個城市仍然克林頓 這是正確的。

for you have your insurance policy in front of you

因為你有你的保險單在你面前。

yes I do you give me the policy number please

是的，我有，你給我保單號，謝謝

it's at the top yes 50924

在最上面 是的 50924

in a box it should start with letters fevered double 80910 now I want to ask

在一個盒子裡，它應該開始與生菜發燒雙80910現在我想問問

you about the accident itself is that ok yes that's fine

你關於事故本身是好的 是的，這很好。

first of all did it happen today it happened yesterday evening but by the

首先讓它是今天發生的嗎它發生在昨天晚上，但由。

time I got home it was late so I didn't call that's not a problem so let's see

我回家的時候已經很晚了，所以我沒有打電話給你 那不是問題，所以讓我們來看看

today's the 13th of September so it happened on the 12

今天是9月13日，所以是12日發生的。

wright et Reno approximately what time the accident occurred

wright et Reno大約是在事故發生的時候

I wasn't wearing a watch and I was a bit shocked but I'd say was between 8:15 and

我沒有戴錶，我有點震驚，但我想說是在8點15分到7點之間。

8:45 or just recorded it happened at about 8:30 it doesn't matter exactly I

8點45分，或者只是記錄了它發生在8點30分左右，這並不重要，具體我

don't suppose you got any supporting evidence I mean witness statements that

我想你應該沒有任何支持的證據吧 我是說證人的證詞。

kind of thing I do have witness statements I'm afraid but I've got a

我確實有目擊者的證詞，但我有一個...

police report they came and measured up and kept the marks on the road but

警方報告，他們來測量了，並保持在道路上的痕跡，但。

unfortunately nobody else was around the time of the accident

不巧的是，事發時沒有其他人在身邊。

know so I take it you don't have any medical problems then any injuries and

我知道，所以我認為你沒有任何醫療問題 那麼任何傷害和。

the minor ones it was many the car that got damaged luckily we recommend that

小的，它是許多的汽車，得到了損壞幸運的是，我們建議，

you have a check up anyway within 24 hours as possible yes ok make an

你有一個檢查，無論如何在24小時內儘可能 是的，好吧，使一個

appointment today and now you tell me what happened exactly I'm going to make

今天的約會，現在你告訴我到底發生了什麼事，我將使

a few notes. the full you hear the rest of the conversation you have some time

你聽到的完整的談話，你有一些時間的其餘部分

to look at questions

審視問題

eight to 10

八到十

now listen and answer questions eight to ten I was driving home from the swimming

現在聽和回答問題八到十 我從游泳館開車回家的時候. .

pool and I describe it for me

池，我為我描述

where did the accident happen on the route between Newtown and Cannington I

事故發生在Newtown和Cannington之間的路線上。

was driving from Newtown heading to watch Callington and right ok when you

從新鎮開車去看卡靈頓和正確的確定時，你。

leave Newtown there's a shop and then the road and then there's a railway

離開新鎮，有一家商店，然後是公路，然後是鐵路。

bridge okay and then about half a kilometre further wrong there's a

橋還好，然後大約半公里遠的錯誤有一個。

crossroads with traffic lights and i was just in between the two when it happened

十字路口的紅綠燈，我只是在兩個之間的時候，它發生了

I wasn't going very fast in fact I definitely see over the bridge

我的速度並不快，其實我肯定能看到橋那邊的情況。

yes and I passed the park that's on the right hand side and i was just

是的，我經過公園，是在右手邊，我只是。

approaching the petrol station was not then it's a bit further along on the

靠近加油站的地方不是，那麼它是一個更遠一點的地方，就在加油站。

opposite side yes as always approaching it I saw a blue van coming towards me

對面是的，因為總是接近它，我看到一個藍色的麵包車向我走來。

the driver had stopped in the middle of the road

司機停在了路中間。

yes he was waiting to turn into the petrol station but then at the last

是的，他正等著轉入加油站，但在最後關頭

minute he decided to turn right in front of me he must have thought he had enough

他決定在我面前右轉的那一刻，他一定認為他已經受夠了。

time but I had to swerve to avoid him and I came off the road and landed in a

但我不得不轉彎避開他，我離開了馬路，落在了一個。

ditch on the opposite side yes he came over to see if I was ok but he tried to

對面的溝渠 是的，他過來看我是否沒事，但他想... ...

say it was my phone and there will be one that is the end of Section one you

說是我的手機，會有一個是第一節結束時你

now have half a minute to check your ins

現在有半分鐘的時間來檢查你的保險

much under Section two

多在第二節下

section to you will hear a woman talking on the radio about a project to

節，你會聽到一個女人在廣播中談論一個項目，以。

conserved or mice in one area of the UK first you have some time to look at

保育或老鼠在英國的一個地區，首先你有一些時間來看看

questions

題目

11 to 14

11至14

now listen carefully and ask questions 11 to 14 good morning and welcome to our

現在仔細聽，並提出問題 11至14 早上好，歡迎來到我們的。

weekly program about countryside matters with me today I have Jackie Lamitan

每週一檔關於農村事務的節目 今天我請到了傑基-拉米坦。

Jackie works for the nature organization action for wildlife and she's appealing

傑基為自然組織 "野生動物行動 "工作，她在呼籲：

for volunteers for project she's organizing so he think he might be

為她組織的項目尋找志願者，所以他認為他可能會是。

willing to help please listen carefully

樂於助人

jackie thank you yes as you've just heard I represent a charity cool action

Jackie 謝謝你 是的，你剛剛也聽到了，我代表的是一個慈善機構，很酷的行動。

for wildlife which works to protect plants and animals and I'm here today to

野生動物保護協會致力於保護植物和動物，我今天來這裡是為了...

talk about a project to save a type of mouse known as a dormouse we can still

談論一個項目，以拯救一種被稱為鸕鶿的滑鼠，我們仍然可以。

find the door mouse in this area but in the last few decades the number of told

在這一地區找到門鼠，但在過去的幾十年裡，被告知的數量。

myself seriously declined not just in this country but across the world

我自己也在嚴重下滑，不僅在國內，而且在世界範圍內。

there's several reasons for this loss of habitat climate change

有幾個原因導致這種棲息地的喪失 氣候變化

competition for food and this area of the UK is now regarded as one of the

爭奪食物，而英國的這一地區現在被認為是世界上最重要的地區之一。

last strongholds so naturally we want to help the quick church has survived here

最後的堡壘 所以我們自然要幫助快速教會在這裡存活下來

as much as we can

儘可

the aim of the first stage of a project is simply to identify specific locations

項目第一階段的目的只是確定具體地點

where do mice are still to be found and estimate the number we have here so just

在哪裡做老鼠仍然是發現和估計的數量，我們在這裡，所以只是。

tell you a little bit about the creature in case you don't already know the door

告訴你一點關於這個生物的事情，以防你還不知道這個門道。

mouse is a very attractive very small mammal it only weighs about the same as

老鼠是一種非常有吸引力的非常小的哺乳動物它的重量只有大約相同的

a couple of pound coins it's bright golden in color and it had a fit fairy

一對英鎊的硬幣 它的顏色是明亮的金色，它有一個合適的仙女。

tale and big black eyes now you've probably all seen a picture of a dog

的故事和大黑眼圈，現在你可能都看到了狗的圖片。

house but you're very unlikely to have seen a real because they're strictly

但你不太可能看到一個真正的，因為他們是嚴格的。

nocturnal also the hyper date from October to April so it's not around at

夜間也從10月到4月的超日期，所以它不在身邊。

all about half the year so when is the door mouse to be found

大半年了，什麼時候才能找到這隻門鼠呢？

well you might need to be near a variety of trees and plants so they can be sure

你可能需要在各種樹木和植物附近，這樣他們就可以確保。

of a continuous supply of food throughout the spring and summer they

在整個春季和夏季，它們都有持續的食物供應。

feed on fellows

蠶食

fallen fruit in fruits right not things that are available in turn as the summer

落果在水果的權利，而不是事情，是可以輪流作為夏天的水果

progresses here in the UK but dormouse is most likely to live in places like

在英國這裡的進展，但鸕鶿是最有可能生活的地方，如在英國。

hedge rows or woods or at the edges of farmland so how do we find out exactly

樹籬、樹林或農田邊緣，那麼我們如何準確地找到。

where do mice are well as the hard to spot as I said we have to use indirect

我說過，老鼠在哪裡都很難被發現，我們要用間接的方式來解決

methods instead of trying to seed or mice themselves we look for evidence of

方法，而不是嘗試播種或小鼠本身，我們尋找的證據。

doormat activity you might eat hazelnuts so we'll be looking for the shelves that

門墊活動你可能會吃到榛子，所以我們會尋找貨架上的

do myself open to get a nut inside a lot of wildlife species eat hazelnuts it's

做我自己打開得到一個堅果裡面很多野生動物物種吃榛子它是。

not just saw nice but it's usually possible to tell which particular animal

不僅僅是看到了好東西，而且通常可以判斷出是哪種特定的動物。

has opened and not by looking at the marks on the shelves so now for those of

已經打開了，而不是通過看貨架上的標記，所以現在對於那些。

you who would like to help us carry out this survey let me tell you exactly what

你誰願意幫助我們進行這項調查 讓我告訴你到底是什麼。

to do

至C

you'll need to concern identification sheik like this from us then you should

你需要關注我們這樣的身份識別謝克，那麼你應該

spend time looking for hazel nut shells in the bottom of hedge rows are on the

花時間去尋找榛子殼，在籬笆行的底部是上

ground in woodlands before you hear the rest of the talk you have some time to

在你聽到剩下的談話之前，你有一些時間在林地的土地上

look at questions

審視問題

15 to 20

15至20歲

listen and answer questions 15 to 20 if you find one you see identification

聽，並回答問題15至20，如果你發現一個你看到的識別。

sheet to try and establish what kind of creature has opened it you'll see from

試圖確定是哪種生物打開了它，你會看到來自

the pictures on the sheet that different creatures do it in different ways for

表上的圖片，不同的生物用不同的方式來做。

example you'll see that in six make a small hole in the shell less than two

例子你會看到，在六個小孔的外殼上做了一個不到兩個的小孔。

millimeters across then there's another type of mouse called a wood mouse which

毫米寬，然後還有另一種老鼠叫木鼠，它是

might make a hole in the shell to but they leave parallel to marks on the

可能會在外殼上開一個洞，但他們留下平行的標記上的

inner rim of the shell as well as rough scratches on the surface 33 little

殼的內緣以及表面的粗糙劃痕33小

mammals called vocals these creatures don't leave any marks on the surface but

哺乳動物被稱為 "人聲"，這些生物不會在表面上留下任何痕跡，但是

they leave tooth marks on the in a room of the home and these marks are neat and

他們會在家裡的房間裡留下牙印，這些牙印很整齊，也很好。

parallel so they're fairly easy to identify

並行，所以很容易識別

there are squirrels and birds they both open the nuts leaving ha shells that got

有松鼠和鳥 他們都打開堅果留下哈殼，得到了。

jagged edges I'm finally we have our door mice they make a hole in the shell

鋸齒狀的邊緣，我終於我們有我們的門老鼠 他們在外殼上開了一個洞。

that has a smooth inner edge and the tooth marks it leads are on the surface

邊緣光滑的內側，其表面有齒痕

at an angle to the whole and these are the ones we looking for of course

角度的整體，這些當然是我們要找的。

firstly if you do find any knots which you think of being opened by door mice

首先，如果你發現任何你認為是門鼠打開的門結

you need to record the location as precisely as possible you can use the

您需要儘可能精確地記錄位置，您可以使用

quick references on a map or you can sketch your own map but if you do be

在地圖上快速參考，或者你可以畫出你自己的地圖，但如果你做的是

sure to include landmarks around names it's very important that we know exactly

一定要在名字周圍加上地標，這是非常重要的，我們要準確地知道我們的名字。

where the shells came from then took the nuptials in a small container any kind

炮彈從哪裡來，然後把婚禮在一個小容器任何一種

would do a film books for much books

會做一個電影書的多書

anything that prevents them from being crushed in the post and then finally

任何能防止它們在郵遞過程中被壓碎的東西，然後終於

give them a label just your name and contact details and send them to action

給他們一個標籤，只寫上你的名字和聯繫方式，然後把他們送到行動處

for wildlife when we receive them an expert will look at the shelves to

當我們收到野生動物時，專家會查看貨架上的野生動物。

confirm the identification the existing that is the end of Section to do not

確認現有的標識即為末節做的。

have half a minute to check your offices

有半分鐘的時間來檢查你的辦公室

not turn 26

不滿26歲

three

三個

section 3

第三節

it to Business Studies students jack and sarah talking to their due to her about

它的商業研究的學生傑克和莎拉說，他們由於對她的約

a presentation they are preparing first you have some time to look at questions

他們正在準備的演示文稿，首先你有一些時間來看看問題

21 to 26

21至26歲

and also questions 21 to 26 color you to have a seat

還有第21至26題色你有座位嗎？

ok so you're going to tell me about the presentation you're preparing for next

好吧，所以你要告訴我 關於演示文稿 你準備為下一個。

week's marketing seminar right that's right we trust this plan future detached

本週的營銷研討會對不對，對不對，我們相信這個計劃未來會越來越好。

ok thanks

好的，謝謝

perhaps you could just 27 do you want to begin yes well we're going to compare

也許你可以27，你想開始 是的，好吧，我們將比較。

the websites of cheap bicycle companies right and they're cool hills cycles and

廉價的自行車公司的網站，他們是很酷的山丘週期和。

wheels unlimited yes and festival we compared the contents of each site and

車輪無限是的和節日，我們比較了每個網站的內容和。

the presentation then we've done an evaluation of each one

然後，我們已經做了一個評估，每一個的介紹

ok and did you find much difference between the two websites Jack quite a

好了，你發現兩個網站之間有很大的區別，傑克很

bit yes wheels unlimited has a lot more pages for a start

位是的車輪無限有很多更多的頁面為開始

both companies show their catalog I mean pictures of different models of bikeways

兩家公司都展示了他們的目錄，我的意思是不同型號的自行車道的圖片。

specifications and prices yes there there too although they list them in

規格和價格是的，也有那裡，雖然他們列出了他們的規格和價格。

different ways

不同方式

hillside cools have got them next to the pictures and with unlimited show them on

嶧酷了他們的圖片旁邊，並與無限顯示他們在

a separate page that will unlimited advertises lots of other products

一個單獨的頁面，將無限的廣告大量的其他產品。

connected with bikes helmets and clothing and tools

摩托車頭盔和服裝工具

yes all kinds of things and he'll cycles know they only show the bikes themselves

是的，所有的事情，他將週期知道他們只顯示自行車本身。

well is there anything on the hills cycles website that wheels unlimited

好了，有沒有什麼山丘週期網站上的車輪無限的

doesn't have not really yes there is it's got a little photo of the original

沒有不真的是有的，它有一個小照片的原始

show and a paragraph about the history of the company its family-owned

節目和一段關於其家族企業的歷史。

oh yes I forgot about that right that's the content then

哦，對了，我忘了，對了，那就是內容了

and you compare the functions of the two websites eg yes he'll psychos doesn't

你比較兩個網站的功能，例如，是的，他將心理不。

have any facility for online ordering you have to ring up to order something

有任何設施的在線訂購，你必須打電話訂購的東西。

that's the only way you can do it you can send off a paper tested over with a

這是唯一的方法，你可以做到這一點，你可以發送的文件測試了與一個。

new school yes I suppose so but Wade Wilson limited you can order online or

新學校是的，我想是的，但韋德威爾遜有限公司，你可以在網上訂購或。

in the conventional ways that slight fine okay and what about the

在傳統的方式，輕微的罰款好，和什麼什麼的

presentation did you find any particular differences they're all similarities

你有沒有發現任何特別的差異 他們都是相似的。

what about visuals as I said voters cited got pictures and they're both

視覺效果怎麼樣 我說過，選民們引用了圖片，他們都是

quite attractive but was unlimited hasn't got any moving graphics yes he'll

相當有吸引力，但是是無限的 沒有得到任何移動的圖形 是的，他會的。

cycles has got an animated cartoon the top of the homepage right well it looks

週期已經得到了一個動畫卡通主頁的頂部權利，以及它的外觀。

as if you've got plenty to talk about

好像有說不完的話似的

there are other things those are the main things we noticed ok well you'd

還有其他的事情，這些都是我們注意到的主要事情 好吧，你會的。

better stick to the most obvious differences because you've only got 10

最好是堅持最明顯的差異，因為你只有10個。

minutes for the whole presentation haven't you and you said your going to

你說過你要把整個演講的時間用在這裡，對嗎？

evaluate each site as well didn't you how are you going to do that i mean what

評估每個網站，以及沒有你 你怎麼打算這樣做，我的意思是什麼。

criteria will use

標準將使用

before you hear the rest of the talk you have some time to look at questions

在你聽完剩下的演講之前，你有一些時間來看看問題

27 to 30

27-30歲

listen

傾聽

answer questions 27 to 30 we thought we'd use three criteria how attractive

回答問題27至30，我們認為我們將使用三個標準，如何吸引力

each website A's how user-friendly at ease and how closely it targets its

每一個網站A的用戶友好度如何，在易用性和緊貼目標的情況下，它的目標是什麼？

potential customers steven Russell k sounds fine but I'd look at the criteria

潛在的客戶史蒂芬-羅素K聽起來不錯，但我會看看標準

in a different order if I every year because really you've got to look at

在不同的順序，如果我每年，因為真的 你必須看一看。

attractiveness and user-friendliness in relation to the people the website is

網站的吸引力和用戶友好性與網站的人群有關

aiming at so I deal with that criterion first if I were you write what about the

所以我先處理這個標準，如果我是你，你寫什麼

timing have you thought of that ten minutes is very short Gina yes we try to

你有沒有想過，十分鐘很短，吉娜，是的，我們會努力的

town shoe several times and we've decided to spend four minutes comparing

鎮鞋好幾次，我們決定用四分鐘時間來比較一下

the two sites then three minutes

兩地三分鐘

evaluating them and lead three minutes for questions that's not really enough

評價他們，並引導三分鐘的問題，這是真的不夠的。

but well it sounds about right to me you've got 10 minutes all together and

但是，這聽起來對我來說是正確的 你已經得到了10分鐘的時間，所有和

you've got to stick to that limit it's good practice and at least the audience