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  • A few years ago, I broke into my own house.

  • I had just driven home,

  • it was around midnight in the dead of Montreal winter,

  • I had been visiting my friend, Jeff, across town,

  • and the thermometer on the front porch read minus 40 degrees --

  • and don't bother asking if that's Celsius or Fahrenheit,

  • minus 40 is where the two scales meet --

  • it was very cold.

  • And as I stood on the front porch fumbling in my pockets,

  • I found I didn't have my keys.

  • In fact, I could see them through the window,

  • lying on the dining room table where I had left them.

  • So I quickly ran around and tried all the other doors and windows,

  • and they were locked tight.

  • I thought about calling a locksmith -- at least I had my cellphone,

  • but at midnight, it could take a while for a locksmith to show up,

  • and it was cold.

  • I couldn't go back to my friend Jeff's house for the night

  • because I had an early flight to Europe the next morning,

  • and I needed to get my passport and my suitcase.

  • So, desperate and freezing cold,

  • I found a large rock and I broke through the basement window,

  • cleared out the shards of glass,

  • I crawled through,

  • I found a piece of cardboard and taped it up over the opening,

  • figuring that in the morning, on the way to the airport,

  • I could call my contractor and ask him to fix it.

  • This was going to be expensive,

  • but probably no more expensive than a middle-of-the-night locksmith,

  • so I figured, under the circumstances, I was coming out even.

  • Now, I'm a neuroscientist by training

  • and I know a little bit about how the brain performs under stress.

  • It releases cortisol that raises your heart rate,

  • it modulates adrenaline levels

  • and it clouds your thinking.

  • So the next morning,

  • when I woke up on too little sleep,

  • worrying about the hole in the window,

  • and a mental note that I had to call my contractor,

  • and the freezing temperatures,

  • and the meetings I had upcoming in Europe,

  • and, you know, with all the cortisol in my brain,

  • my thinking was cloudy,

  • but I didn't know it was cloudy because my thinking was cloudy.

  • (Laughter)

  • And it wasn't until I got to the airport check-in counter,

  • that I realized I didn't have my passport.

  • (Laughter)

  • So I raced home in the snow and ice, 40 minutes,

  • got my passport, raced back to the airport,

  • I made it just in time,

  • but they had given away my seat to someone else,

  • so I got stuck in the back of the plane, next to the bathrooms,

  • in a seat that wouldn't recline, on an eight-hour flight.

  • Well, I had a lot of time to think during those eight hours and no sleep.

  • (Laughter)

  • And I started wondering, are there things that I can do,

  • systems that I can put into place,

  • that will prevent bad things from happening?

  • Or at least if bad things happen,

  • will minimize the likelihood of it being a total catastrophe.

  • So I started thinking about that,

  • but my thoughts didn't crystallize until about a month later.

  • I was having dinner with my colleague, Danny Kahneman, the Nobel Prize winner,

  • and I somewhat embarrassedly told him about having broken my window,

  • and, you know, forgotten my passport,

  • and Danny shared with me

  • that he'd been practicing something called prospective hindsight.

  • (Laughter)

  • It's something that he had gotten from the psychologist Gary Klein,

  • who had written about it a few years before,

  • also called the pre-mortem.

  • Now, you all know what the postmortem is.

  • Whenever there's a disaster,

  • a team of experts come in and they try to figure out what went wrong, right?

  • Well, in the pre-mortem, Danny explained,

  • you look ahead and you try to figure out all the things that could go wrong,

  • and then you try to figure out what you can do

  • to prevent those things from happening, or to minimize the damage.

  • So what I want to talk to you about today

  • are some of the things we can do in the form of a pre-mortem.

  • Some of them are obvious, some of them are not so obvious.

  • I'll start with the obvious ones.

  • Around the home, designate a place for things that are easily lost.

  • Now, this sounds like common sense, and it is,

  • but there's a lot of science to back this up,

  • based on the way our spatial memory works.

  • There's a structure in the brain called the hippocampus,

  • that evolved over tens of thousands of years,

  • to keep track of the locations of important things --

  • where the well is, where fish can be found,

  • that stand of fruit trees,

  • where the friendly and enemy tribes live.

  • The hippocampus is the part of the brain

  • that in London taxicab drivers becomes enlarged.

  • It's the part of the brain that allows squirrels to find their nuts.

  • And if you're wondering, somebody actually did the experiment

  • where they cut off the olfactory sense of the squirrels,

  • and they could still find their nuts.

  • They weren't using smell, they were using the hippocampus,

  • this exquisitely evolved mechanism in the brain for finding things.

  • But it's really good for things that don't move around much,

  • not so good for things that move around.

  • So this is why we lose car keys and reading glasses and passports.

  • So in the home, designate a spot for your keys --

  • a hook by the door, maybe a decorative bowl.

  • For your passport, a particular drawer.

  • For your reading glasses, a particular table.

  • If you designate a spot and you're scrupulous about it,

  • your things will always be there when you look for them.

  • What about travel?

  • Take a cell phone picture of your credit cards,

  • your driver's license, your passport,

  • mail it to yourself so it's in the cloud.

  • If these things are lost or stolen, you can facilitate replacement.

  • Now these are some rather obvious things.

  • Remember, when you're under stress, the brain releases cortisol.

  • Cortisol is toxic, and it causes cloudy thinking.

  • So part of the practice of the pre-mortem

  • is to recognize that under stress you're not going to be at your best,

  • and you should put systems in place.

  • And there's perhaps no more stressful a situation

  • than when you're confronted with a medical decision to make.

  • And at some point, all of us are going to be in that position,

  • where we have to make a very important decision

  • about the future of our medical care or that of a loved one,

  • to help them with a decision.

  • And so I want to talk about that.

  • And I'm going to talk about a very particular medical condition.

  • But this stands as a proxy for all kinds of medical decision-making,

  • and indeed for financial decision-making, and social decision-making --

  • any kind of decision you have to make

  • that would benefit from a rational assessment of the facts.

  • So suppose you go to your doctor and the doctor says,

  • "I just got your lab work back, your cholesterol's a little high."

  • Now, you all know that high cholesterol

  • is associated with an increased risk of cardiovascular disease,

  • heart attack, stroke.

  • And so you're thinking

  • having high cholesterol isn't the best thing,

  • and so the doctor says, "You know, I'd like to give you a drug

  • that will help you lower your cholesterol, a statin."

  • And you've probably heard of statins,

  • you know that they're among the most widely prescribed drugs

  • in the world today,

  • you probably even know people who take them.

  • And so you're thinking, "Yeah! Give me the statin."

  • But there's a question you should ask at this point,

  • a statistic you should ask for

  • that most doctors don't like talking about,

  • and pharmaceutical companies like talking about even less.

  • It's for the number needed to treat.

  • Now, what is this, the NNT?

  • It's the number of people that need to take a drug

  • or undergo a surgery or any medical procedure

  • before one person is helped.

  • And you're thinking, what kind of crazy statistic is that?

  • The number should be one.

  • My doctor wouldn't prescribe something to me

  • if it's not going to help.

  • But actually, medical practice doesn't work that way.

  • And it's not the doctor's fault,

  • if it's anybody's fault, it's the fault of scientists like me.

  • We haven't figured out the underlying mechanisms well enough.

  • But GlaxoSmithKline estimates

  • that 90 percent of the drugs work in only 30 to 50 percent of the people.

  • So the number needed to treat for the most widely prescribed statin,

  • what do you suppose it is?

  • How many people have to take it before one person is helped?

  • 300.

  • This is according to research

  • by research practitioners Jerome Groopman and Pamela Hartzband,

  • independently confirmed by Bloomberg.com.

  • I ran through the numbers myself.

  • 300 people have to take the drug for a year

  • before one heart attack, stroke or other adverse event is prevented.

  • Now you're probably thinking,

  • "Well, OK, one in 300 chance of lowering my cholesterol.

  • Why not, doc? Give me the prescription anyway."

  • But you should ask at this point for another statistic,

  • and that is, "Tell me about the side effects." Right?

  • So for this particular drug,

  • the side effects occur in five percent of the patients.

  • And they include terrible things --

  • debilitating muscle and joint pain, gastrointestinal distress --

  • but now you're thinking, "Five percent,

  • not very likely it's going to happen to me,

  • I'll still take the drug."

  • But wait a minute.

  • Remember under stress you're not thinking clearly.

  • So think about how you're going to work through this ahead of time,

  • so you don't have to manufacture the chain of reasoning on the spot.

  • 300 people take the drug, right? One person's helped,

  • five percent of those 300 have side effects,

  • that's 15 people.

  • You're 15 times more likely to be harmed by the drug

  • than you are to be helped by the drug.

  • Now, I'm not saying whether you should take the statin or not.

  • I'm just saying you should have this conversation with your doctor.

  • Medical ethics requires it,

  • it's part of the principle of informed consent.

  • You have the right to have access to this kind of information

  • to begin the conversation about whether you want to take the risks or not.

  • Now you might be thinking

  • I've pulled this number out of the air for shock value,

  • but in fact it's rather typical, this number needed to treat.

  • For the most widely performed surgery on men over the age of 50,

  • removal of the prostate for cancer,

  • the number needed to treat is 49.

  • That's right, 49 surgeries are done for every one person who's helped.

  • And the side effects in that case occur in 50 percent of the patients.

  • They include impotence, erectile dysfunction,

  • urinary incontinence, rectal tearing,

  • fecal incontinence.

  • And if you're lucky, and you're one of the 50 percent who has these,

  • they'll only last for a year or two.

  • So the idea of the pre-mortem is to think ahead of time

  • to the questions that you might be able to ask

  • that will push the conversation forward.

  • You don't want to have to manufacture all of this on the spot.

  • And you also want to think about things like quality of life.

  • Because you have a choice oftentimes,

  • do you I want a shorter life that's pain-free,

  • or a longer life that might have a great deal of pain towards the end?

  • These are things to talk about and think about now,

  • with your family and your loved ones.

  • You might change your mind in the heat of the moment,

  • but at least you're practiced with this kind of thinking.

  • Remember, our brain under stress releases cortisol,

  • and one of the things that happens at that moment

  • is a whole bunch on systems shut down.

  • There's an evolutionary reason for this.

  • Face-to-face with a predator, you don't need your digestive system,

  • or your libido, or your immune system,

  • because if you're body is expending metabolism on those things

  • and you don't react quickly,

  • you might become the lion's lunch, and then none of those things matter.

  • Unfortunately,

  • one of the things that goes out the window during those times of stress

  • is rational, logical thinking,

  • as Danny Kahneman and his colleagues have shown.

  • So we need to train ourselves to think ahead

  • to these kinds of situations.

  • I think the important point here is recognizing that all of us are flawed.

  • We all are going to fail now and then.

  • The idea is to think ahead to what those failures might be,

  • to put systems in place that will help minimize the damage,

  • or to prevent the bad things from happening in the first place.

  • Getting back to that snowy night in Montreal,

  • when I got back from my trip,

  • I had my contractor install a combination lock next to the door,

  • with a key to the front door in it, an easy to remember combination.

  • And I have to admit,

  • I still have piles of mail that haven't been sorted,

  • and piles of emails that I haven't gone through.

  • So I'm not completely organized,

  • but I see organization as a gradual process,

  • and I'm getting there.

  • Thank you very much.

  • (Applause)

A few years ago, I broke into my own house.

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