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  • Youre hired! Two words everyone loves to hear. But before we hear those words comes

  • (dun dun duuuuhn!) the interview. Today’s video is part five in a five-part series that

  • is all about preparing for a job interview.

  • This is the last video in a five-part series on preparing for an interview. In the previous

  • videos, weve gone over how to prepare your answers for common interview questions. Today

  • well discuss things like body language, humor, and expression, and how to use them

  • to your advantage in an interview.

  • First, let’s look at the complete mock interview from the series. What do you notice about

  • how I present myself, and the interviewer? What do our postures and facial expressions

  • say to you?

  • TK: Hello Ms. Smith, I’m Tom Kelley. Thanks so much for coming in.

  • RS: It’s my pleasure, thanks so much for meeting with me.

  • TK: Of course. Did you have any trouble finding the office?

  • RS: Nope. The directions on the website were great.

  • TK: Good. Would you like some water or coffee before we begin?

  • RS: I’m okay, thank you. TK: Alright. So, to get started, why don’t

  • you tell me a little bit about yourself. RS: Sure. I studied at the University of Florida

  • and graduated in 2010 with a Masters Degree in Toy Design. After graduation, I was hired

  • at Happy Kid’s Creative. I’ve been there for the past five years and am currently the

  • Director of Toy Production. During that time sales have grown steadily. It’s been a great

  • experience, but I’ve run out of room to grow with HKC and I’m looking for new opportunities.

  • I have a lot of experience leading teams in the creative process and finding new markets

  • for the products that we create. T: That’s great. Can you tell me how you

  • heard about this position? RS: Of course. A friend of mine saw the position

  • on LinkedIn and forwarded it to me, so I spent some time on your website learning

  • about the position and the company. I also read an article in Business Weekly about your

  • work that really got me interested. TK: What attracted you to our company?

  • RS: To be honest, what really caught my eye was your focus on growth. I was really impressed

  • with your ambitious goals and the clear plan you have for achieving those goals. I also

  • like the support you provide for your employees. I love your continuing education initiatives,

  • where you pay for employees to educate themselves in new techniques and skill sets. I think

  • that really helps to build employee satisfaction and loyalty.

  • TK: Youve obviously done your homework. What would you say is your greatest strength?

  • RS: I would say, my greatest strength is a combination of enthusiasm and persistence.

  • My work ethic won’t let me settle for less than my best. I’m able to persevere through

  • challenges and setbacks without falling into frustration or anger. I’ve noticed that

  • this tends to keep those around me in good spirits as well, which is a plus.

  • TK: That’s very good. Can you tell me about a time where you suffered a setback and had

  • to maintain your enthusiasm? RS: Sure. One definitely comes to mind. Last

  • year a project for a new toy was in its final stages after two years of work. As we were

  • looking at the branding and working up a final marketing plan, a competitor launched a version

  • of the exact same toy that we were launching. As the leader of the project, I knew that

  • my reaction would set the tone for the group. I acknowledged that it was a setback, but

  • challenged the group to think of this as a blessing in disguise. I asked them to go out

  • and buy the competitor’s product and make a list of anything they wished the toy could

  • do that it didn’t. It turned out that the list was pretty long. We added these items

  • to our toy, and launched a far superior product 6 months later. So, in many ways, the competitor’s

  • product became the key to our success. TK: That sounds like a great victory. Now.

  • What would you consider your greatest weakness? RS: Chocolate. Just kidding! No, my biggest

  • weakness is public speaking. It’s something that I’ve spent a lot of time working on

  • and in which I’ve improved a great deal. I’m very comfortable in smaller meetings

  • with my teams. But when I present an idea or concept to a larger audience, I still experience

  • some stage fright. At this point, I can handle these situations professionally, but I would

  • like to be more comfort in these moments so I can really enjoy the experience of presenting,

  • rather than just survive it. TK: Fear of public speaking is a very common

  • fear; I’m in the same boat on that one! Where do you see yourself in five years?

  • RS: As I mentioned before, I’m interested in growth. In five years I would like to be

  • a part of a company growing its business on a regular and consistent basis. I’d like

  • to be in a Vice President position with a focus on development. And while I know that

  • would require much more public speaking, in five years I plan on being ready for it.

  • TK: Okay, well, I have everything I need, but do you have any questions for me, about

  • the company or the position? RS: Yes. Imagine you're looking back on this

  • hiring decision in a year. The person you hired has exceeded your expectations. What

  • did he or she do that impressed you most? TK: That’s a great question. I think in

  • one year the person would have come in and spent some time learning from the team and

  • people that have been here a while. Then, she or he will start making changes in an

  • informed way. In one year I want this person’s team to be a well-oiled machine. I want them

  • to be bouncing ideas off each other, coming up with new designs and making headway into

  • new markets. RS: That’s helpful. It’s good to know

  • what the expectations are. Can you tell me about the team that I would be working with?

  • TK: Sure. I believe all of them have been with the company for over five years and know

  • the ropes. I would say there’s a little bit of frustration currently because of our

  • lack of growth. This will be the third time weve brought in a new team leader in four

  • years. RS: Do you know what’s causing that kind

  • of rapid turn over? T: To be honest, the last three team leaders

  • have been hired from within the company. And sometimes it’s hard to think outside the

  • box when youve been inside the box for awhile. Were hoping to bring in some new

  • ideas and energy and get our development team back on track.

  • RS: That makes sense. I really appreciate that youre considering me for the position.

  • I’d love to be a part of the company achieving its goals.

  • TK: Very good. Okay. That’s great, thanks so much for coming in, Rachel. It’s great

  • to meet you. I’ll give you a call in the next three days.

  • RS: Sounds good, I look forward to it. Thanks again.

  • TK: My pleasure.

  • First let’s talk about the handshake. A long time ago, women used to shake hands more

  • like this. But now, men and women alike use the same handshake, putting your right hand

  • forward. Make it firm but not too tight or aggressive. A firm handshake makes a good

  • first impression.

  • TK: Hello Ms. Smith, I’m Tom Kelley. Thanks so much for coming in.

  • RS: It’s my pleasure, thanks so much for meeting with me.

  • TK: Of course.

  • Let’s look at my posture.

  • It’s good to sit upright and look alert. You don’t want to slump back or slouch,

  • that’s a bit too casual for a job interview.

  • Don’t sit stiffly, but do sit upright with a good energy. Let’s look at facial expressions.

  • Notice that my face is very engaged. I look excited and happy. That’s the message you

  • want to send. It’s not unprofessional to be energized.

  • In some cultures, it might be professional to be more reserved, but in America, a friendly,

  • engaged demeanor is important. Watch my face as I listen to the interview questions.

  • Smiling and nodding are a way to show that youre engaged and listening.

  • When watching the interview, did you notice I made a joke?

  • TK: Now, what would you consider your greatest weakness?

  • RS: Chocolate. Using humor or making a joke in an interview

  • can show your personality. But limit it to maybe one or two moments. Otherwise, it will

  • distract from the other important things you want to say.

  • This wraps up our interview series. I hope it helps you prepare for job or school interviews

  • in the US. How does this compare to your culture? Are interviews more casual, or more formal?

  • Let me know in the comments below.

  • To close, here’s the full interview one more time.

  • TK: Hello Ms. Smith, I’m Tom Kelley. Thanks so much for coming in.

  • RS: It’s my pleasure, thanks so much for meeting with me.

  • TK: Of course. Did you have any trouble finding the office?

  • RS: Nope. The directions on the website were great.

  • TK: Good. Would you like some water or coffee before we begin?

  • RS: I’m okay, thank you. TK: Alright. So, to get started, why don’t

  • you tell me a little bit about yourself. RS: Sure. I studied at the University of Florida

  • and graduated in 2010 with a Masters Degree in Toy Design. After graduation, I was hired

  • at Happy Kid’s Creative. I’ve been there for the past five years and am currently the

  • Director of Toy Production. During that time sales have grown steadily. It’s been a great

  • experience, but I’ve run out of room to grow with HKC and I’m looking for new opportunities.

  • I have a lot of experience leading teams in the creative process and finding new markets

  • for the products that we create. T: That’s great. Can you tell me how you

  • heard about this position? RS: Of course. A friend of mine saw the position

  • listed on LinkedIn and forwarded it to me, so I spent some time on your website learning

  • about the position and the company. I also read an article in Business Weekly about your

  • work that really got me interested. TK: What attracted you to our company?

  • RS: To be honest, what really caught my eye was your focus on growth. I was really impressed

  • with your ambitious goals and the clear plan you have for achieving those goals. I also

  • like the support you provide for your employees. I love your continuing education initiatives,

  • where you pay for employees to educate themselves in new techniques and skill sets. I think

  • that really helps to build employee satisfaction and loyalty.

  • TK: Youve obviously done your homework. What would you say is your greatest strength?

  • RS: I would say, my greatest strength is a combination of enthusiasm and persistence.

  • My work ethic won’t let me settle for less than my best. I’m able to persevere through

  • challenges and setbacks without falling into frustration or anger. I’ve noticed that

  • this tends to keep those around me in good spirits as well, which is a plus.

  • TK: That’s very good. Can you tell me about a time where you suffered a setback and had

  • to maintain your enthusiasm? RS: Sure. One definitely comes to mind. Last

  • year a project for a new toy was in its final stages after two years of work. As we were

  • looking at the branding and working up a final marketing plan, a competitor launched a version

  • of the exact same toy that we were launching. As the leader of the project, I knew that

  • my reaction would set the tone for the group. I acknowledged that it was a setback, but

  • challenged the group to think of this as a blessing in disguise. I asked them to go out

  • and buy the competitor’s product and make a list of anything they wished the toy could

  • do that it didn’t. It turned out that the list was pretty long. We added these items

  • to our toy, and launched a far superior product 6 months later. So, in many ways, the competitor’s

  • product became the key to our success. TK: That sounds like a great victory. Now.

  • What would you consider your greatest weakness? RS: Chocolate. Just kidding! No, my biggest

  • weakness is public speaking. It’s something that I’ve spent a lot of time working on

  • and in which I’ve improved a great deal. I’m very comfortable in smaller meetings

  • with my teams. But when I present an idea or concept to a larger audience, I still experience

  • some stage fright. At this point, I can handle these situations professionally, but I would

  • like to be more comfort in these moments so I can really enjoy the experience of presenting,

  • rather than just survive it. TK: Fear of public speaking is a very common

  • fear; I’m in the same boat on that one! Where do you see yourself in five years?

  • RS: As I mentioned before, I’m interested in growth. In five years I would like to be

  • a part of a company growing its business on a regular and consistent basis. I’d like

  • to be in a Vice President position with a focus on development. And while I know that

  • would require much more public speaking, in five years I plan on being ready for it.

  • TK: Okay, well, I have everything I need, but do you have any questions for me, about

  • the company or the position? RS: Yes. Imagine you're looking back on this

  • hiring decision in a year. The person you hired has exceeded your expectations. What

  • did he or she do that impressed you most? TK: That’s a great question. I think in

  • one year the person would have come in and spent some time learning from the team and

  • people that have been here a while. Then, she or he will start making changes in an

  • informed way. In one year I want this person’s team to be a well-oiled machine. I want them

  • to be bouncing ideas off each other, coming up with new designs and making headway into

  • new markets. RS: That’s helpful. It’s good to know

  • what the expectations are. Can you tell me about the team that I would be working with?

  • TK: Sure. I believe all of them have been with the company for over five years and know

  • the ropes. I would say there’s a little bit of frustration currently because of our

  • lack of growth. This will be the third time weve brought in a new team leader in four

  • years. RS: Do you know what’s causing that kind

  • of rapid turn over? T: To be honest, the last three team leaders

  • have been hired from within the company. And sometimes it’s hard to think outside the

  • box when youve been inside the box for awhile. Were hoping to bring in some new

  • ideas and energy and get our development team back on track.

  • RS: That makes sense. I really appreciate that youre considering me for the position.

  • I’d love to be a part of the company achieving its goals.

  • TK: Very good. Okay. That’s great, thanks so much for coming in, Rachel. It’s great

  • to meet you. I’ll give you a call in the next three days.

  • RS: Sounds good, I look forward to it. Thanks again.

  • TK: My pleasure.

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  • That’s it, and thanks so much for using Rachel’s English.

Youre hired! Two words everyone loves to hear. But before we hear those words comes

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