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  • MALE SPEAKER: really excited to have such a full room.

  • And I know we have a lot of people

  • on the live stream and a lot more people

  • still who can't make either and looking forward

  • to seeing this up on YouTube which will be

  • the case in the next few days.

  • I'm really excited to introduce Professor Carol

  • Dweck from Stanford University.

  • She's the Lewis and Virginia Eaton professor of psychology.

  • She is best known for her work on mindsets

  • that people use to guide their behavior.

  • She earned a BA in psychology from Columbia University

  • and then a Ph.D. In psychology from Yale.

  • She's the author of a bestselling book, "Mindset:

  • The New Psychology of Success."

  • And despite traffic, a bunch of books

  • arrived at the back of the room, which

  • you can purchase afterwards.

  • I certainly encourage you to do so.

  • There's my well-thumbed copy.

  • It's sold over a million copies, so there

  • are many of your friends out there

  • who have enjoyed this work.

  • She's a frequent speaker, has spoken on the TED stage

  • multiple times, at the United Nations, the White House,

  • among other prestigious organizations.

  • Her work has won so many awards that if I named them all

  • that would be the entire talk.

  • So I'm not going to do that.

  • And now that I've incredibly boosted her ego,

  • I'd like to bring up Professor Dweck.

  • [APPLAUSE]

  • All right, before we get into mindsets,

  • I want you to share what we've learned from what is now

  • the widely-discredited theory of self esteem and the self esteem

  • movement.

  • CAROL DWECK: OK.

  • In the 1990s the self esteem movement took over the world.

  • We were told to tell everyone how

  • fabulous, brilliant, talented, special they were all the time.

  • This was going to motivate them and boost their achievement.

  • Instead, as you said, it was a complete disaster.

  • It led to the acceptance of mediocrity.

  • It didn't challenge people to fulfill their potential.

  • And our research showed telling people they're smart

  • actually backfires.

  • It makes them afraid of challenges,

  • it makes them fold in the face of obstacles,

  • because they're worried, oh, does this not look smart?

  • Am I not smart?

  • The whole currency is built around smart.

  • MALE SPEAKER: So what triggered your interest

  • in going deeper and researching how people

  • are motivated and learn, and how did that lead

  • to your definition of mindsets?

  • CAROL DWECK: I was always interested

  • in why some people wilted in the face of failure,

  • shied away from challenges, when people

  • who are no more talented or able were embracing challenges

  • and thriving in the face of failure.

  • Ultimately this led to our discovery of the mindsets.

  • And what we found was that some people believe their talents

  • and abilities are just these fixed traits-- you have

  • a certain amount and that's it.

  • But other people believe talents and abilities

  • can be developed through hard work, good strategies,

  • good mentoring from others.

  • Through years of work, we found that having a fixed mindset led

  • you to be afraid of challenges that might unmask

  • your deficiencies, made you withdraw

  • in the face of difficulty because you felt stupid.

  • You didn't want to feel stupid.

  • You didn't want other people to think you're stupid.

  • Whereas having this growth mindset,

  • the idea that your abilities could be developed,

  • made you think, why waste my time

  • looking smart when I could be getting smarter?

  • And I do that through taking on challenges.

  • I do that through seeing them through.

  • Now granted, that doesn't mean everyone's

  • the same, that they don't different talents

  • and abilities.

  • It just means everyone can grow.

  • MALE SPEAKER: And sort of building on that, you really

  • can't watch a sports broadcast or the TV

  • show America's Got Talent, who has talent in the name,

  • without hearing how talented that player is.

  • Or seeing someone perform the ballet

  • and say she has tremendous talent.

  • What role, if any, does innate talent play?

  • CAROL DWECK: Well, they do have talent now,

  • when we're watching them, but I think

  • it's created a nation that thinks

  • when they see someone displaying talent

  • or incredible performance, they were born that way.

  • And they've had this inevitable rise to great success.

  • I teach a freshman seminar at Stanford every year.

  • And I have my students do an assignment

  • where they do research on their hero,

  • and almost invariably they think that hero just

  • catapulted to success because of this amazing inborn talent.

  • But every single time they find that the hero

  • put in inordinate amounts of work, met with obstacles,

  • and really powered through them.

  • So I don't rule out the idea of the fact

  • that some people are born with passions and talents

  • and build those, but many people who never achieve anything

  • are also born with talents and passions

  • that they don't see through.

  • And what's there, what we come with,

  • that's the raw material that you've got to develop.

  • Michael Jordan, it turns out, wasn't particularly talented

  • until he went at it so ferociously, more ferociously

  • than anyone else.

  • MALE SPEAKER: Over lunch, we had an interesting discussion

  • with part of the team here about growth mindset, fixed mindset,

  • it's a great simplified way to think of it.

  • Yet people can have both, and it's more of the spectrum.

  • Talk a little bit more about how you can have both mindset.

  • CAROL DWECK: Yes, we're all a mixture.

  • And it's true that you could have

  • a fixed mindset in one area and a growth mindset another area.

  • And it's true that it's a spectrum, not a dichotomy.

  • But it's a really dynamic.

  • Even in a given area, sometimes you're in a fixed mindset.

  • You think, oh, my ability to fix, I have to prove them,

  • I have to look smart, I can't show that I'm working too hard.

  • People might not think I'm so smart.

  • And other times we could be more in a growth mindset.

  • So what we have to start doing is looking for what triggers

  • the-- because the fixed mindset holds us back,

  • we have to start looking for what triggers it in all of us,

  • even me.

  • And what happens when you're facing a big challenge?

  • Do you worry about, well, I'm going to unmask deficiencies.

  • What happens when there's a setback?

  • Do you think maybe I'm not good at this?

  • What happens when you're receiving criticism?

  • Do you get angry and defensive?

  • What happens when you see someone

  • who's better than you in what you're good at?

  • Do you feel jealous and resentful,

  • or do you feel inspired?

  • Maybe I can learn from that person.

  • Maybe they can mentor me.

  • So watch out at these trigger moments.

  • See how you're feeling.

  • And see if you can get yourself into more of a growth mindset.

  • MALE SPEAKER: So I actually I have

  • two children, two daughters, college age

  • and high school age.

  • I read your book after my older daughter

  • was approaching high school, but my younger daughter benefited

  • from it to the point right where I

  • banned the two S-words in our house-- smart and stupid.

  • I never used the latter, but I was very

  • guilty of using the former.

  • Raise your hands if you told a friend, or a child,

  • or a loved one how smart they are.

  • Words are really powerful is one thing I took away

  • from your book.

  • Talk about trigger words like that: smart, stupid,

  • and how those can work against your best intentions.

  • CAROL DWECK: Yes.

  • When you call someone smart, you put them in a box.

  • Or, really, you are kind of putting them on a pedestal.

  • And their life becomes organized around deserving the pedestal,

  • staying on the pedestal.

  • And you can only do that by narrowing your life

  • to include only things you sure you're

  • good at, only things you're sure you can succeed at.

  • When we tell someone, you did that so quickly, I'm

  • so impressed, they hear if I didn't do it quickly,

  • you wouldn't be impressed.

  • A lot of things take a long time.

  • Or you got an A without working, then they think,

  • oh, if I work you're not going to think I'm smart at math,

  • say.

  • And so you're just very subtly conveying these ideas

  • that smart people don't make mistakes,

  • smart people don't have to work hard,

  • the most important thing in the world

  • is to be smart and look smart at all times.

  • And then people start narrowing their world

  • so they can succeed within that fixed mindset.

  • MALE SPEAKER: So one thing at Google

  • that we're obsessed with this is proving things through data.

  • And I think one of the compelling arguments

  • your book made was around the research you did with children

  • in school environments.

  • So talk about some of that early research

  • and how it's evolved to reinforce that there's

  • weight behind this concept.

  • CAROL DWECK: Yes, we've done research, now,

  • with tens of thousands of students.

  • First, finding that those who naturally have a growth mindset

  • do better.

  • We've traced them over challenging-- especially

  • in challenging courses, like pre-Med organic chemistry;

  • or challenging transitions, seventh grade, high school,

  • college transitions.

  • We've studied all of those.

  • Recently we studied all of the 10th grade students

  • in the country of Chile, 170,000.

  • And we found that at every level of family income,

  • those who believe they could develop their intelligence

  • perform substantially higher on achievement tests than those

  • who thought they couldn't.

  • And the most striking was that among the poorest kids,

  • those who had a growth mindset were

  • performing at the level of much wealthier kids.

  • But importantly, because those are correlations,

  • we've done a number of studies where we have taught

  • students a growth mindset.

  • The ideas that every time they do a really hard task

  • and stick to it, the neurons in their brain

  • form new connections and they can get smarter.

  • And then we show them how to put that into practice.

  • We have found that students who learn

  • this fare better across challenging

  • courses and transitions.

  • We just showed that in a study of women in STEM classes

  • at universities around the country.

  • But we shown that at the transition

  • to college, transition to high school, and so forth.

  • So teaching a growth mindset leads

  • kids to take on challenges, stick to them, and improve.

  • MALE SPEAKER: So in our current education culture,

  • and then I want to switch to in the work environment,

  • there's such an obsession with standardized testing

  • and those tests having a real material

  • impact on teachers' advancement and even,

  • in some cases, their income.

  • How do school systems battle on that front and at the same time

  • tackle growth mindset, which is more about working hard

  • in the process than the actual end results.

  • CAROL DWECK: Yes.

  • It's such an interesting story, because standardized tests were

  • brought in for good reason.

  • There are students in certain parts of the country

  • and in certain schools who were performing so poorly.

  • And nobody knew and nobody cared.

  • And it was an attempt to say let's not cheat kids out

  • of a good education.

  • But we all know the unintended consequences.

  • School became about standardized tests,

  • and many teachers, feeling that their jobs or their raises

  • were on the line, taught to the test the entire year.

  • How warning could that be for teachers or for students?

  • And we did research to show that a lot of students

  • think that those tests measure how smart they are

  • and how smart they'll be when they grow up.

  • So they're nervous about them, and the whole year

  • is spent on them.

  • When, in fact, if you just taught kids,

  • and in a way that made them love learning, to love challenges,

  • know how to stick to them, feel the thrill of improvement,

  • then the test score would come as a byproduct of that.

  • Finland, the country that does so well

  • on all these international tests,

  • they don't teach to the test.

  • They teach.

  • The teachers love teaching, the kids love learning,

  • and they do well on the test.

  • Let's get back to that here.

  • MALE SPEAKER: So going into the corporate environment,

  • can you actually think of an organization

  • as a growth mindset organization or a fixed mindset

  • organization?

  • You do talk about Enron in your book

  • as an example of probably not the positive side.

  • So talk about how you can look at it

  • from an organizational level, and then

  • if you want your culture to be a growth mindset culture,

  • how do you start to tackle that?

  • CAROL DWECK: Yes, yes.

  • So in my book, I identify organizations that value

  • talent, raw talent, above all else,

  • or they believed in everyone's ability to improve and develop

  • and value that.

  • In our recent work we've actually gone in

  • and asked the people.

  • We asked employees in different Fortune 500 organizations,

  • what mindset does your company have?

  • Is it a company that believes in fixed talent and worships it?

  • Or is it a company that believes everyone

  • can develop their abilities and really provides

  • these opportunities?

  • And what we found was there was remarkable consensus

  • within organizations about which mindset their organization has,

  • and more important, it made a big difference.

  • MALE SPEAKER: So in terms of that difference,

  • you kind of compare and contrast companies

  • that you view as leaders in growth mindset versus those

  • that have struggled maybe because of a fixed mindset

  • culture.

  • CAROL DWECK: Well, in this research

  • we found that employees in a growth mindset organizations

  • said they felt more empowered by the organization

  • and more committed to it.

  • Whereas their counterparts in the more fixed mindset

  • organizations kind of had one foot out

  • the door waiting for the next highest bidder.

  • But to me what was even more interesting

  • is that the people in growth mindset organizations

  • said their companies valued creativity, innovation,

  • and they really put their money where their mouth was.

  • So if you took it a reasonable risk and it didn't work out,

  • they said my company has my back.

  • My company really values teamwork

  • was another thing they said in the growth mindset

  • organization.

  • In the more fixed mindset organizations,

  • the employees said, yeah, the company talks

  • innovation and creativity.

  • But if things don't work out, someone pays the price.

  • And finally, the managers in the growth mindset organizations

  • said that their employees had tremendous potential

  • to rise within the organization, become stars, join management.

  • Whereas, and I love this finding because in the fixed mindset

  • organization they're worshipping the talent,

  • and hiring the talent, and paying to keep the talent,

  • but a few years later, they're not saying

  • there are a lot of people who have potential

  • to rise in the organization.

  • Either they've left or they don't have the potential

  • anymore.

  • MALE SPEAKER: So many of us in the room

  • participate in interviewing potential candidates

  • for Google.

  • So let's assume for a second that Google's

  • trying to have a growth mindset-- that it is.

  • What are strategies that interviewers

  • can use to help identify that train people,

  • or identify that someone will be open to going down that path?

  • CAROL DWECK: Great question.

  • I worked with a major league baseball team,

  • so I'll talk about that first, to devise questions

  • that they could ask to potential draft choices.

  • One was, how do you get so good at baseball?

  • And some of them said, well, you know,

  • I was born with this natural talent.

  • And others said, well, my father and I--

  • we worked at it constantly.

  • We had a batting cage in the backyard.

  • He filmed me, we watched the tapes, and so forth.

  • Another one was thinking about on-field success

  • in the major leagues, what do you think you'd have to change?

  • And some of them said things like I'll

  • have to get used to the cheering of larger crowds.

  • And others said, maybe everything.

  • I'll have to take all my skills to a new level.

  • It's a whole new ball game.

  • So this knowledge that you might have

  • to really reorganize, redefine yourself and build new skills

  • is really important.

  • Taking that to the corporate setting,

  • first I might ask people with their greatest failures were,

  • see whether they take responsibility,

  • and what they did with that failure.

  • Did they capitalize on it to do something even better

  • than they could have imagined?

  • Did they use it to put value added back into the company?

  • Or on the other hand, did they say well, I had this failure.

  • I worked too hard.

  • Or do they make it something that really reflects well

  • on them, or was it someone else's fault?

  • And then this kind of readiness to learn,

  • readiness to share credit, these kinds of questions.

  • MALE SPEAKER: So I've debated your theories of mindset

  • with colleagues over lunch, particularly my last company.

  • There was really this resistance to accept

  • that talent and/or intelligence were in any way malleable.

  • Talk about that for a minute.

  • Is intelligence truly something that's malleable?

  • And maybe other physiological differences between people

  • that you've researched that are identified as growth

  • mindset or fixed mindset.

  • CAROL DWECK: So we absolutely know

  • that skills and abilities are malleable,

  • and that's kind of what counts.

  • That's what turns itself into performance.

  • But there have been fascinating studies.

  • First of all, looking into the brains of fixed and growth

  • mindset people as they work on a hard task and make errors,

  • and you see that the people who are in a growth mindset

  • are having the relevant areas of the brain

  • really light up, catch fire as they process the errors

  • and correct them.

  • Whereas in the brains of the people who

  • are in more of a fixed mindset, very little is going on.

  • They're seeing their errors, and they're moving on

  • as quickly as possible.

  • But my favorite study along these lines

  • tracked teenagers from the age of 14 to 18.

  • The teenage brain-- our brains are still very malleable,

  • but the teenage brain is unbelievably malleable.

  • It's a time of tremendous potential growth.

  • And what they found over those four years

  • was that there were some kids who gained a lot in IQ points

  • in math or verbal areas, and there

  • were others that lost a lot of points

  • and attract with the density of their neurons

  • in the relevant parts of their brains.

  • So we believe that the kids who really went at it,

  • and took on the challenges, and worked

  • hard were creating these denser neurons,

  • and the others who didn't use it lost it.

  • MALE SPEAKER: And I thought another interesting aspect

  • of your research was, this could apply in education, at home,

  • or in business, is the proclivity

  • to cheat based on the mindset that a person is in.

  • Talk a little bit about that.

  • CAROL DWECK: Yes.

  • We have studied that directly.

  • And we see that cheating is more-- the desire to cheat

  • and the actual cheating-- is more prevalent within a fixed

  • mindset.

  • Within a fixed mindset, if, say you

  • haven't done well on a subject before,

  • but you want a good grade, you feel

  • like, oh, I have to find some circuitous means.

  • But if you feel that there are many ways that you

  • can do better through actual learning,

  • you're more likely to do that.

  • So in one study after a poor grade,

  • students who held more of a fixed

  • mindset of their intelligence actually

  • said in advance they're seriously considering

  • cheating on the next test.

  • MALE SPEAKER: So in your recent TED talk--

  • CAROL DWECK: Oh, I want to say one more thing.

  • In our business study, the people in the fixed mindset

  • organization said cheating and deception

  • were much more prevalent.

  • And think about it.

  • If I have to be smarter than you,

  • if I have to be the superstar, I'm

  • going to consider all different ways

  • to look better than you look.

  • And if I have to keep secrets from you

  • or hoard my knowledge from other people, I'm going to do that.

  • But in the growth mindset organization

  • where people are collaborating, and learning,

  • and tackling challenges together, where's

  • the cheating going to come in?

  • It isn't.

  • MALE SPEAKER: So if a company observes that behavior,

  • and it's a company of scale-- let's

  • say it's not a company of 10 people,

  • but hundred or thousands-- and they recognize

  • we have a culture problem.

  • How do you go about even trying to tackle that?

  • What are some of the strategies companies

  • can use if they decide, we want to shift the culture.

  • We know it's going to take time.

  • It's not just a switch that you flip.

  • What are some of the strategies a company could

  • employ to change the culture?

  • CAROL DWECK: So I think the best thing is for the message

  • to come down from the top, where they don't just announce

  • we're a growth mindset culture.

  • They really explain what the new value system is.

  • The new value system on taking on challenges,

  • on rewarding reasonable risk, on teamwork,

  • on sharing information, giving performance evaluations that

  • speak to people's growth and contribution

  • to the company in terms of learning,

  • and salary increases that take into account

  • did someone take on challenges, improve,

  • help other people improve, were they are good team player.

  • Bottom line counts, but these things also count.

  • So to just kind of talk growth mindset

  • talk without backing it up, I don't

  • think that's going to happen.

  • If you have the old reward system

  • that's rewarding individual jockeying

  • for acclaim and power.

  • But if you back it up with evaluations, rewards,

  • and mentoring, and what a growth mindset deeply means,

  • and how it can be enacted within the job,

  • I think that that's a great start.

  • MALE SPEAKER: In your recent Ted talk,

  • you talked about the power of yet,

  • which I thought it was a very interesting concept.

  • Tell me a little about what you meant by that.

  • CAROL DWECK: Yes.

  • It all started when I learned about a high school in Chicago

  • where students had to pass maybe 84 units to graduate.

  • And if they didn't pass a unit, they got the grade Not Yet.

  • I thought that isn't that great, because if you get a failing

  • grade, you think, I hate this, I'm out of here,

  • I'm no good at this.

  • And you kind of lose your steam.

  • But Not Yet means hey, you're on a trajectory, a learning

  • trajectory.

  • Maybe you're not at the finish line, but you're on your way

  • there.

  • And the students went around the school unabashedly saying

  • to each other, how many Not Yets do you have,

  • how many Not Yets do you have?

  • So we started a program of research

  • that's still continuing on the word

  • yet, and showing that saying not yet after a wrong answer

  • keeps up motivation and encourages persistence.

  • And listen to yourself.

  • If sometimes you say, I'm not a "hmm" person,

  • or I could never do "hmm," then just add the word yet.

  • Or if one of your employees says, I can't do it,

  • I'm no good at this yet, it takes a very fixed mindset

  • statement, and it puts it in a whole different growth mindset

  • context.

  • MALE SPEAKER: Just the second to last question

  • for me is you did some interesting research very

  • recently around gaming and gaming applied to math.

  • Talk a little bit about how you're

  • able to incorporate your concept of the growth mindset

  • into that experience.

  • CAROL DWECK: We teamed up with Zoran Popovic

  • and his colleagues at the University of Washington

  • to create a math game called Brain Points

  • that incorporated growth mindset principles.

  • There were algorithms built into the game that

  • detected the students' effort, their use of strategies,

  • and their improvement.

  • And then in our experiment, we compared Brain Points

  • to the standard version of the game.

  • Now the standard version of the game

  • is your usual game, where the more you

  • zoom through and answer problems correctly,

  • the more you rack up points.

  • Not in Brain Points.

  • Actually, if you zoom through, it apologizes to you

  • and says you didn't earn any points that time.

  • We're sorry.

  • We'll give you something more challenging the next time.

  • So what happened was this: First,

  • students played-- these were grade school students--

  • they played longer because they could

  • leave the game at any point.

  • They played significantly longer.

  • They used more strategies.

  • We dropped in difficult problems occasionally.

  • They persevered on them longer.

  • But this was my favorite finding:

  • In the standard version, it was mostly the high achievers

  • who played to the end.

  • But in the Brain Points version, they

  • stayed in, they played to the end, they liked it,

  • but so many more lower and medium achievers also

  • stayed till the end.

  • MALE SPEAKER: So what keeps you up and night

  • as you think about where your research can go,

  • because like any scientific endeavor,

  • it's constantly being challenged and revisited.

  • What keeps you up worrying about where your theory could

  • be right or wrong or improved?

  • CAROL DWECK: Yes.

  • I always had this attitude of challenging

  • my ideas and my theories, because if you're wrong,

  • you want to know it as soon as possible.

  • You don't want to spend your life on it.

  • So what keeps me up at night in a good way

  • are different areas where it could be applied.

  • So we have a whole program of research

  • on peace in the Middle East where

  • we're using mindset principles.

  • I'm not minimizing the hugeness of the problem,

  • but we're using mindset principles

  • to try to build some greater understanding.

  • So I love to think of ways that we can extend it into areas

  • we never thought of before.

  • I love to think of ways to implement it

  • so that more kids who need this way of thinking

  • can benefit from it.

  • And something that also keeps me up at night

  • is the fear that people are developing what I'm

  • calling a false growth mindset.

  • It's this idea of if it's good, I have it.

  • So a lot of people are kind of declaring they have it,

  • but they don't.

  • They think it just means open-minded or being

  • a nice person, or maybe they're saying they have it

  • for fixed mindset reasons.

  • I want you to judge me as being the right kind of person.

  • So developing a growth mindset is really a journey.

  • It's a lifelong journey of monitoring your trigger points

  • and trying to approach things in a more growth mindset way

  • of taking on the challenges, sticking to them,

  • learning from them.

  • So right now I'm writing something for educators

  • that I'm calling false growth mindset to tell them, no, you

  • can't just say it.

  • You have to take a journey.

  • Because we're doing research now showing that many teachers

  • and parents who say they have a growth mindset

  • are actually responding to kids in ways

  • that are creating fixed mindsets for the kids.

  • So that's kind of the array of things

  • that keep me up at night.

  • But that said, I do sleep pretty well.

  • MALE SPEAKER: All right, with that

  • we'll open up for questions from the audience.

  • And I'm going to take a quick look at the dory too,

  • so the mics can get passed around.

  • AUDIENCE: Hi, I was introduced to your book a couple of years

  • ago.

  • And I have 15 nieces and nephews.

  • And I find myself, when I'm with them,

  • I don't know what to say to them.

  • Because I don't want to be, oh, you're so smart.

  • Because I'm not supposed to use that word or whatever.

  • But it's like I forget what to say when they're

  • telling me about friends at school or problems

  • they're having.

  • It's somethings like that sounds really hard.

  • Am I just supposed to say, well, that's hard.

  • I can do hard things.

  • You can do hard things.

  • Do you have any advice?

  • CAROL DWECK: OK.

  • The question is if you can't say smart, what can you say?

  • You can say so many other things.

  • One thing is you can just show interest in the process

  • that the child or other person is engaging in.

  • In our research, that's what we've

  • shown is effective: focusing on the process,

  • or appreciating the process, someone is engaging in

  • or that has engaged in.

  • So just show interest, ask questions, give encouragement

  • if they've been grappling with something

  • and they've tried new strategies or stuck to the strategies.

  • One parent said, oh, I hate it because I can't appreciate when

  • my child does something great.

  • I say, whoa, where'd you get that from?

  • Of course you can appreciate it, but then tie it

  • to something they engaged in.

  • Oh, you couldn't do that yesterday.

  • You made progress.

  • That's so exciting.

  • Oh, that's great.

  • You really stuck to it and learned it.

  • Or you tried all different ways and look, that worked.

  • So you're really appreciating some outcome

  • where they are, and you're talking

  • about how they got there.

  • But if you don't have that information, just ask them.

  • Never praise effort that isn't there.

  • MALE SPEAKER: Got a question from our Dory,

  • and then we'll go back to the room.

  • So the question from the Dory is how

  • do you think shame plays a role in the growth mindset-- fixed

  • versus growth?

  • CAROL DWECK: Oh, that's a great question.

  • We have studied that, and we have

  • shown that shame is a big factor in a fixed mindset.

  • You don't want to take on a challenge.

  • It's humiliating to have the set back within a fixed mindset.

  • It means you're not the person you want to be,

  • and other people aren't going to look at you in the same way.

  • We've studied it in adolescence.

  • Adolescents in a fixed mindset feel incredible shame

  • when they are excluded or rejected,

  • and that makes them want to lash out violently.

  • For many years, many people's research

  • has shown that shame is not a productive emotion.

  • It makes you want to hide or lash out,

  • both of which are not going to get you,

  • in the long run, where you want to be.

  • In a growth mindset, you could feel very disappointed.

  • You can feel hurt.

  • You can feel guilty.

  • You can feel a lot of things.

  • But these are emotions that allow you to go forward and be

  • constructive.

  • AUDIENCE: Hi, my name is Jennifer and thanks

  • for coming to speak with us.

  • I worked on the K-12 education outreach team

  • here, focusing specifically on computer science education

  • and diversity in that.

  • So I'm curious if you've looked into how stereotypes may

  • interact with growth mindset.

  • For instance, thinking that math is not for girls.

  • How does that interact with growth mindset?

  • CAROL DWECK: Yes.

  • So how does the growth mindset interact with stereotypes?

  • We've done extensive research on that.

  • So a fixed mindset would be the belief that I can't do math,

  • girls can't do math, et cetera.

  • And a growth mindset is it's a learned set of skills.

  • Anyone can get better at them.

  • So notice, first of all, that a stereotype is a fixed mindset

  • label.

  • It says it's fixed and certain groups have it and certain

  • groups don't.

  • But in our research, we also find

  • that when females have a fixed mindset about math or computer

  • science, they're more vulnerable to the stereotypes.

  • So in one study that we did at Columbia University,

  • we found that when women in calculus

  • have a fixed mindset about their calculus,

  • their math abilities, when they encountered stereotyping where

  • they felt their classmates or the professors

  • thought women weren't as good as men, they fell prey to that.

  • So as we tracked them over their semester they started thinking,

  • I don't belong here, I don't like this anymore,

  • I don't have confidence I can succeed in this area.

  • And ultimately, they did not intend as much

  • to take it in the future.

  • Whereas if they had a growth mindset,

  • they did not like the stereotyping,

  • but it didn't speak to them.

  • They didn't believe that they couldn't improve, learn,

  • and succeed.

  • So they maintained their confidence,

  • and maintained their enjoyment of math,

  • and they maintained their desire to take math in the future.

  • We just finished a study of women in computer science

  • and are finding very similar things in addition

  • to finding that teaching a growth mindset

  • is helping women withstand the stereotypes,

  • maintain their interest, maintain the sense that it's

  • a field they belong in.

  • And these result in higher grades in the course.

  • So we're very, very interested in that intersection

  • between growth mindset and stereotyping.

  • We also are finding at the transition to college

  • that learning a growth mindset helps

  • students from underrepresented groups in general even more,

  • because it helps them deal with stereotypes that they

  • might encounter.

  • MALE SPEAKER: Got another Dory question here,

  • which I think is an interesting take.

  • Do you see any context in which a fixed mindset is more

  • beneficial to growth mindset?

  • CAROL DWECK: Well, first let me say

  • that a growth mindset doesn't require you to go

  • around improving everything.

  • You can focus.

  • And you can decide no, I'm not going to do

  • that, I'm not going to do that.

  • But research, not my research, but research of others

  • has, in fact, looked at this question

  • and found two areas, so far, in which

  • a fixed mindset is better.

  • One is sexual orientation.

  • People who accept that this is who they are and this

  • is who they are meant to be seem to be better adjusted

  • than people who think I should be changing.

  • And the other is aging.

  • So it's nice to feel you can stay young through exercise

  • and so forth, but people who run around nipping, and tucking,

  • and the tummy tuck, and the this, that,

  • and the other-- it's kind of a desperate attempt

  • to retain extreme youth.

  • That doesn't seem to be so great either.

  • But when it comes to skill areas,

  • it looks like a growth mindset is typically more advantageous.

  • AUDIENCE: Could you identify specific behaviors

  • that one to try to advancing on the journey

  • for an open mindset?

  • And how do you know that you're not kidding yourself or falsely

  • believing that you are one?

  • How do you know when you get there?

  • CAROL DWECK: Yes.

  • Great question.

  • What are some specific behaviors you

  • can do to get yourself on the road to a growth mindset?

  • Here are some ideas.

  • So first, if you have a choice of something

  • safe versus the challenge, take the challenge.

  • If you hit an obstacle, try to interpret it

  • in a growth mindset way.

  • So what can I learn from this?

  • What can I do next?

  • As I mentioned before, if you see

  • someone who's better than you, go learn from them.

  • So those are a set of behaviors you

  • can start doing in addition to, as I also

  • mentioned before, monitoring those fixed mindset triggers.

  • And this thing is that it's a journey that one is always on.

  • It's not ever the case that you've

  • arrived at a full, permanent growth mindset.

  • It's something that you have to look at all the time.

  • So listen to that voice in your head at the trigger points,

  • because even I hear myself saying sometimes in my head.

  • I was never good at that.

  • Whoa, did I say that?

  • So listen to that voice that's constantly

  • running in your head.

  • And I actually recommend that as a very, very first step.

  • The first few weeks that you embark on this journey,

  • don't push yourself to exhibit any growth mindset

  • characteristics.

  • Just listen to that voice that says, don't try this,

  • you might look foolish.

  • You made a mistake.

  • If people knew that, they wouldn't look at you

  • in the same way.

  • That person's better than me.

  • I hate them.

  • Just whatever that voice is saying in your head,

  • listen to it.

  • And even do it with friends.

  • Discuss it.

  • Or when you see someone doing something

  • that looks effortless, are you thinking,

  • oh, they're just brilliant and talented?

  • Catch yourself thinking that.

  • Or someone who's struggling, are you thinking, oh, they're

  • not really good at that.

  • Albert Einstein says I'm not that smart.

  • I'm not smarter than other people.

  • And he meant it.

  • He said, I just stick to things to longer.

  • That's why people thought he was slow, originally.

  • He knew he didn't understand time, space, energy,

  • and so forth.

  • So I would say the very first step

  • is the first few weeks just listen to that fixed mindset

  • voice.

  • It's there.

  • We all have it, and if you don't hear it,

  • it will rule your behavior.

  • AUDIENCE: Thank you for coming.

  • I actually read your book right before I started at Google.

  • And I know I have a very fixed mindset,

  • and this is sort of a fixed mindset question, even.

  • But have you seen patterns in which kids have fixed mindsets?

  • Are there differences across socioeconomic lines?

  • Do you see that certain teachers--

  • most of their students will have the growth mindset?

  • Do you see patterns with who has the growth mindset,

  • and how does that happen to kids?

  • CAROL DWECK: Yes.

  • So first of all, I don't rule out

  • that there could be temperamental factors.

  • You kids pop out differently.

  • And some of them you see they're tearing around the world.

  • They fall down.

  • They get up.

  • And then other kids, you look at them sideways,

  • and they think, what did I do?

  • So there could be these temperamental factors.

  • But we've shown the environment is really powerful.

  • We actually did a study where we looked at mothers' praise

  • to babies.

  • And found that the praise they gave to their one, two,

  • and three-year-olds predicted the child's mindset and desire

  • for challenge five years later.

  • So that environment is powerful.

  • Another thing we found is that the way parents reacts

  • to kids' mistakes is this big determinant

  • of the child's mindset.

  • A parent can say, I have a growth mindset.

  • But if a child makes a mistake, and they

  • act like it's negative, importantly negative,

  • or even if they excuse it and gloss over it

  • in a way that communicates to the child is negative.

  • That child is more likely to have more of a fixed mindset.

  • So yeah, there can be temperamental input.

  • The environment is powerful.

  • MALE SPEAKER: Right.

  • I want to thank you so much for taking time

  • to come to Google today and for the terrific turn

  • out that we have here and, I know, virtually

  • through the live stream.

  • So thank you very much.

  • CAROL DWECK: Pleasure.

  • [APPLAUSE]

  • Thank you.

MALE SPEAKER: really excited to have such a full room.

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