Subtitles section Play video
as we've mentioned before one of the other competencies
marketers need is market sensing or the ability to sense
the market and we indicated there were two
sub competencies within that -- environmental analysis
and researching consumer behavior. today we're going to focus
on environmental analysis overview
and then also focus more specifically
on the competition aspect of the environmental analysis
so when we talked
last time we
focused on defining marketing
as something that creates value
and relationships to meet customer needs.
we indicated that a key aspect of marketing
was exchange between a customer
and organization in the form of the marketing mix which involves the product
the price the place or distribution
and the promotion. we also differentiated between
marketing and promotion, advertising and selling.
while advertising and selling
are part of promotion which is part of marketing
I think you can see how marketing is much
more and much broader than just promotion
or just advertising and selling. i
want to focus today on things going on
outside the marketing organization
that we would want to sense or continuously scan and analyze.
and so the marketing environment is comprised of several forces
competitive and economic forces
regulatory legal and political forces
technological forces, social
cultural and demographic forces and also the natural environment.
so today we're going to focus pretty much
on explaining the importance of
analyzing the competitor environment
for your organization now.
its interesting because some people might think
their product to so unique that they don't have any competition
and that's pretty much is an inaccurate statement. almost
every product has some form a competition
which we would define as a substitute
or similar products what they would buy instead
if they didn't have your product so
Shocker indicate that competition
is a matter of decree rather than
dichotomy in other words, instead of yes
are no do you have competition, pretty much
assume that you do but what the degree or type of competition
that you have. I'm also noting here
a couple additional information sources
for this concept. so let's look
at the different degrees or
levels of competition. the first type
would be product form
or brand competition. the second
type would be product category competition.
another type would be generic competition
and the fourth type would be a total budget
competitor. so let's describe the difference
by using the product category
soft drinks or pop or cola
depending upon what area in the country you are from.
in product form
or brand competition your competitors could come from the same product
category
so in this case we are talking about two
soft-drink that have similar features
in this case to soft drinks
that are both cola so coca-cola and Pepsi
would be considered brand or product
form competitors. now even if you don't have a product
in the same product category with similar features
you might have a product in the same product category,
in our example soft-drink, that have different
features in this case coca-cola
and Mountain Dew. we would call coca-cola and Mountain Dew
product category competitors because they're in the same product category
even though they have different features. even if you don't have any product
category competitors, in other words there's
nothing in your same product category
there might be something in a
different product category that meets the same
need in this case both coca-cola
and bottled water. while they're not both
soft-drink they do both satisfy
thirst so coca-cola and bottled water
would represent what we would call generic competitors.
even if you don't have something
that satisfies the same need every product
out there competes for the consumer dollar
and so therefore because consumers
only have a limited amount of what's called discretionary
income. every product basically
competes for that dollar so in this case
if you were both hungry and thirsty
and you went to the vending machine you would have to choose
between coca-cola and skittles even though they don't meet the same basic
need. even though
they're not the same product category
they are still what we would call budget competitors.
let's illustrate Shocker's quote even more.
competition is a matter of degree --
brand product category generic
-- rather than a simple
yes or no. whether or not you have competition.
it is very important
is to understand the industry in which you operate
and so most industries
will have what would be called a trade association
-- it's a collection of member
competitors in a product category.
we're gonna look a little bit at the
International Bottled water Association
in a minute. let's hold off on that concept --
trade associations until after we discuss
another concept in terms of industry competition --
another concept would be
how many competitors you have in your industry
if you are the only competitor in your industry
you have what's called a monopoly.
if there are only a few competitors
in your industry you would operate in what's called
an oligopoly. if you have many competitors
in your industry and therefore they're all trying to make
their product appear different by various features and benefits
you would operate what's called monopolistic
competition. there's also a fourth
level competition within the industry called pure competition.
honestly it it rarely exists because
there are very large number of competitors with standardized products
and so the only way they
really compete is based upon price.
an exaqmple here might be most agricultural products
but most products that are marketed we try
not to be standardized. in other words they try to make
their product special
or differentiated from their competitors
and therefore trying to convince people to buy their product
versus a competitor's product. one thing I want to do
at this point is re visit this concept of
trade associations and I'm going to visit the
International Bottled Water Association.
later you'll be doing a primary and secondary research project
based upon information that you can get
from the bottled water Association. one of the things that is
often available from a trade association
are statistics about your industry
and I'm focusing here on
something from the bottled water Association industry
from 2011 and one of the things they're looking at or
types of data that you might get here would be to
look at the demand for your
product category over time. and you can see here in the bottle
Water Association that after 2007,
in 20008 and 2009,
were there was a decline in the
consumption of bottled water
per capita in terms of gallons. it's picking up again in 10 and 11
and part of the reason for that to happen has to do with the topic
at this lecture series --
things that are happening in the external
environment. and we can discuss sales more at a later time.
it's important that you understand
your industry and your competitive industry.
one other thing that we want to discuss when we talk about
an industry is the potential size
of your market and also your share
of that particular market so let's move on to those concepts.
first of all let's discuss the concept of
market potential or
industry potential. it is the total amount
of a given product category-- whether it be
bottled water soft-drink or another product category--
it's for example the total amount
of a given product category that can be
sold in a given time period
generally we would look at a year in a given
geographic area. so it's interesting
to look at the market or industry
potential of e-cigarettes and the growth in that market
from 2007 until 2013.
interestingly the market more than doubled
between 2012 and 2013
and so what causes the market potential
for a product category to grow?
and generally speaking the
answer to that would be the various forces
in the marketing environment that we talked about earlier.
those competitive economic regulatory
technological social and cultural forces
or even changes in the natural environment.
so let's apply that concept to
this e-cigarette market what are some of the reasons
for e-cigarette growth? well first of all social
I think most
understand now that it's considered
socially unacceptable to smoke
in many environments because are the health
reasons and especially because of the second hand smoke
concerns in addition to just how people in our society
and culture feel about traditional smoking.
there's also been new regulatory
influences or forces that
have affected the demand for regular cigarettes
or e-cigarettes.
in many areas there have been bans against smoking
indoors. additionally
there have been economic influences. since the economic recession of 2008
since the increasing cost of traditional cigarettes and the taxation of
those items it has become increasingly
expensive to smoke and
consumers only have so much discretionary
income. there've also been
technological influences on the cigarette market.
with the Advent of New
technology for smoking we've seen a tremendous growth
in that market.so I'm not suggesting that
e-cigarettes are something that you should pursue or should not pursue --
i don't want to get into that -- but I wanted to use that particular market
to illustrate this concept about growth
in market potential -- the total amount of a given product category
that can be sold in a given time frame in a given
geographic area. another way to look at
market potential is to look at the
what's called the primary demand for a product category.
so when we talk about primary demand we're talking about the demand
for a product category regardless
of the brand. with e-cigarette
let's illustrate
a new concept and that is that market share
and the market share would be the ratio of
your brand
or company to sales of
all that particular product category
industry-wide. so market share
is a ratio of the sales of your brand
compared to the market potential
or the primary market --if we looked at the e-cigarette market
for example you can see that 61 percent
of the market potential for that
product category is held by
one competitor and if you look at the additional
top two competitors you'll see that
almost 75 percent of the E cigarette market
is controlled by 3 brands
that represents each of these three brands'
market share -- the ratio of their sales
to industry-wide sales.
we would call that demand selective
demand or demand for a specific
Brand. one of the things
that you're faced with often as a marketer
is the concept and how do we sell more?
how do we help our company to continue to grow
by selling more? and we have to think of that
more thoroughly than just saying
okay I wanna sell more let's run an ad. it's not that simple.
one concept of selling more
maintains that the market potential or the primary demand
for particular product category
does not change. in other words the size of the market
or the size of the pie does not change.
there's no change in primary demand there's no change
in market potential. still
you can sell more. let's look at company
b here because company b
has a built selective demand.
it's allowed the sales of its brand or its the market share
of its brand to grow tremendously
and therefore company b is now selling more
at the expense of the market share of its competitors.
so one way to sell more within your company
is to build selective demand
and increase market share while the market potential
or the primary demand does not change.
let's look at another way to sell more.
let's say in this case you're not going to take away selective demand
in fact your market share remains
the same. you still sell more.
how can that be well?
if your market share stays the same but the size that the market --
the primary demand -- the market potential --
for your product category grows,
in other words all of a sudden people start
drinking more bottled water or smoking
more e-cigarettes or eating more
peanut butter or for that matter even
if your market share remains the same --
there would be no change in your market share.
if all the competitors did not change any market share you would still sell more --
all of this extra sales simply because
the market potential -- the primary demand --
and for your product category grew while your market share
stayed the same.
I hope that this presentation has helped.
illustrate the importance up the marketing
environment a specially and understanding
at the competitive environment on how to go about
marketing products answer both