Subtitles section Play video Print subtitles My first job was at a hardware store. I just needed a job for the summer, you know? Get a little extra cash, buy a laptop, for... school. And when the application asked "When are you available?" I was like uh, ALWAYS! It's summer, dummy! Which was a mistake! Cuz it got me the job. On the first day, we did the whole orientation thing. They taught us the history of the company and how to use the registers. This was my first job, so I had no idea what to expect, and I really wanted to do well, so I was paying close attention, and taking notes. I don't want to brag (I do) but I'm pretty smart. I graduated High School a whole year early, so I know how to pay attention. Fun Fact: The first store in the chain I worked at put empty boxes on the top shelves to make it look like they had more of everything in stock. I know this, because I paid attention. Early on, I was scheduled for the opening shift, so I had to be at the store at like 5:30 in the morning. There was a strict protocol for opening the store. Everyone was supposed to wait in their cars until the manager walked outside and signaled for them to come in. If he didn't walk out by a certain time, we were supposed to call the cops. Easy! The only problem was, they didn't tell us that during orientation. And I know, because I paid attention. So I showed up early, parked my car, and headed to the building. There was another employee out front, watering the flowers. I went up to the automatic doors, but they didn't open. So I thought I'd ask the flower guy. And he was like "When did you say you were available when you applied for this job?" Which was a little confusing. I wrote "always" How do I get inside? And he said "My nephew tried to get a cashier job, but he's got class on Tuesdays." Ok, but the doors aren't working. So... Then he told me to just go bang on the doors a bunch cause the manager probably forgot to unlock them. So I did. And guess what? The manager came out and freakin' yelled at me! When I told him nobody ever told me about the protocol, you know what he said? You must not have been paying attention. *deep breath in* *ARGHHH* Later, I asked one of the other new cashiers if the protocol was even mentioned during orientation, and they told me no, they had to have it explained to them by someone else. So not only was the manager already mad at me for something they didn't tell me, the flower guy was trying to get me fired! Awesome! I really tried to like that job, and some of the people that I worked with were super nice. But one thing that I didn't like was the garden center. The garden register was in this glass box with a broken fan that felt like an actual oven. And there was a security camera that I'm pretty sure was only there to watch me, because if I walked out of the oven or sat down someone would come out and tell me to climb back into the oven and stand up. I understand that it looks unprofessional if an employee is sitting down all the time, but what difference does it make if nobody's around, for hours?! You tying to bake me like a ham? But every now and then, there would be a huge tsunami of customers all wanting to check out at the same time. The line would wrap all the way to the back of the store. I'm working as fast as I can, and people are getting impatient, so I call for backup and keep working. But nobody shows up, so I get through everyone by myself. That's when another cashier strolls into the garden center and asks "I thought you needed help?" I DID! 30 minutes ago! But that pales in comparison to the customers themselves. First, I don't know how to fix a house, but the minute I put on that apron, everyone expects me to be some kinda skilled craftsman. *angel choir* I got paid eight bucks an hour, *apron falls* do you think they taught me how to fix a bivalve? I don't even know what that is! So guess what, old people? Don't get mad at me when I don't know how to replace your water heater, I'm a cashier, not a plumber. One time, this old lady was unloading stuff from her cart onto the counter real slow, and I had scanned a few things, but I had to wait for her. Not many people know this, but cashiers are timed from the moment the first item is scanned, and I didn't want this lady to hurt my numbers, so I hit the button to start over. She saw me clear the screen and started yelling at me for slowing everything down! She was so mean for no reason. Actually, you know, this was like five years ago. She might be dead now... Good! At the end of the summer I was so ready to quit. I had only been there for a couple months, but a guy can only take so much abuse, ok? And on my last day I realized: I can do anything. What are they gonna do, fire me? Here's a little secret, cashiers where I worked could reduce the price of anything up to $50 without needing a manager's approval. I was so sick of being abused by customers that I initiated project: *deep breath* Give everyone 10% off so they wouldn't yell at me over insignificant things and my last day wouldn't suck as much as it would otherwise because seriously people are so mean to cashiers why do they do that? .com I kinda felt like Oprah. You get 10% off! You get 10% off! I'm invincible! EVERYTHING IS FREE! MUAHAHA! It was a good day. Since I posted my last video I've gotten 120 thousand subscribers. At one point I was the fastest growing channel in the world, *We are number one, hey!* which is terrifying, but also amazing. All I can say is thank you, to all you weirdos who thought it was a good idea to subscribe, and to James from TheOdd1sOut, for sucking at Tetris. I'm also flattered that people are sending me fan art, some kid even built a shrine to me. *heavy breathing* Which is... actually troubling. Get some help. I'd like to post a video every week, but there's no way I can get a full animation done that quickly, so I'm thinking I should shoot for something like what James does, alternating between telling a story and doing some kind of quick one-off video? But I don't know what that would look like, so send me your ideas on Twitter. I'm always on Twitter. Did I mention I have Twitter? *real close to the mic* Follow me on Twitter.
B1 US manager job cashier protocol attention twitter My First Job 2084 70 Amy.Lin posted on 2017/08/31 More Share Save Report Video vocabulary