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  • Listen, no matter what you do in life, you're always negotiating.

  • Whether you're dealing with your boyfriend, girlfriend, husband, wife, kids, boss, parents,

  • family, cousins.

  • It doesn't matter.

  • You're always negotiating, so the sooner you become a better negotiator, and learn the

  • mistakes you're making, the better results you'll start getting when it comes down to

  • negotiating.

  • Today, I'm going to talk to you about the 14 common mistakes people make when it comes

  • down to negotiating.

  • Now there's a lot more out there.

  • I'm just giving you 14 of them.

  • Number one, letting your emotions get in the way when you're negotiating.

  • Let me explain what I mean by this.

  • It doesn't matter what it is, if a parent goes to school and is talking to a principal

  • because their kid did something wrong, the parent always thinks their kids are perfect,

  • and they don't make mistakes, because it's their product.

  • The same when you're selling a house to somebody else, you always think your house is worth

  • more than it really is because it's your house.

  • You've been living in it for eight years, nine years.

  • The market would generally tell you what your house is worth, what you car is worth, whatever

  • you're selling.

  • You got to figure out a way to put yourself out of the situation and kind of be a consultant

  • looking in, instead of being somebody that's involved emotionally in it where you don't

  • typically end up negotiating the proper way.

  • You can't just let your emotions get into ... Especially if the other person says, "I

  • think this thing's only worth $4,000."

  • You think it's $10,000, you're absolutely furious.

  • You may lose a deal there, and you got to kind of figure out a way what it is.

  • Number two, misinterpretation of position.

  • This if very important, because sometimes you're talking to somebody, and they say something,

  • and you get upset.

  • They didn't mean what you thought they meant.

  • Instead of getting upset, ask two, or three, or four more questions, probing questions

  • to ask them what they mean by this.

  • "Do you mean this?

  • Do you mean this?"

  • "That's not at all what I'm saying.

  • I'm saying this because of this."

  • "Oh, I didn't even think about that."

  • "Okay, no problem."

  • A lot of times, deals don't go through because there's not enough questions being asked,

  • because the two parties negotiating misinterpreted each other.

  • All right, so you you got to make sure you got a lot more questions there so this doesn't

  • happen.

  • Number three, research, research, research.

  • Do as much research as you can.

  • Let me give you a story here.

  • We had a case where somebody contacted us.

  • They wanted me to be in this documentary, and "Oh, this documentary is going to have

  • a Buddha in it, and Tony Rob ..." All this stuff.

  • It sounded so fancy, and we want you to be an associate producer, and we're standing

  • there saying, "Wow this is pretty exciting.

  • This is something that maybe we'll entertain, want to be a part of," until we found out

  • that the executive producer that was a part of it had, had a major, major scandal, New

  • York Times type of scandal, that he was dealing with, from a relationship with a younger girl.

  • All this other stuff.

  • The moment we found out, we backed down.

  • We said, "We're not even doing any business with this."

  • We almost did.

  • We almost did because we didn't do research.

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  • ready to negotiate with this company.

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  • want to do.

  • Number four, going to the source.

  • I like to go to the source.

  • I remember a long time ago when I was getting contracts with insurance companies, and I

  • was constantly talking to all these VPs, Vice Presidents.

  • "Oh yeah, we'll try to get a deal for you.

  • Oh yeah, we'll try to get a deal for you," and all of a sudden I said, "You know what,

  • I'm going straight to the source."

  • I found that every insurance company CEOs, I found that all of these guys are human beings,

  • like you and I, they have a Linkedin, they have a contact information.

  • They know people that have information that I know, so I reached out to them.

  • Eventually I got ahold of the CEOs.

  • Direct phone.

  • I spoke to them.

  • I said, "Listen, here's who I am.

  • Here's what I'm looking for.

  • I'm looking for a contract.

  • I just started a company.

  • I like our company.

  • When can we get together and talk?"

  • "Can you come here tomorrow?"

  • "Yes."

  • I flew to Chicago, struck up a deal with the CEO, came back.

  • We had an insurance company to work with because I went directly to the source.

  • Many times you got to go straight to the source.

  • Number five.

  • Leverage.

  • Let me tell you what I mean by leverage.

  • Leverage is knowing who has the leverage.

  • I've seen people negotiate with people as if they have the power, and they don't.

  • Let me explain.

  • Let's just way me and and a bank are having a problem here together.

  • The bank has given me $50 million for my business, okay?

  • The bank is absolutely upset with me.

  • We want our $50 million.

  • We've given you $50 million and this is our $50 million.

  • If they push me to the edge, I can file bankruptcy.

  • They'll lose $15 million.

  • They need to understand leverage here.

  • They need to make sure I stay in business, because if I stay in business, I can pay them

  • back.

  • That is leverage right there, so you need to know your position of leverage.

  • Not just necessarily going in and pounding your fist on the table and saying, "This is

  • what I demand from you."

  • If you don't have proper leverage, it will work against you.

  • Number six, not listening.

  • It's pretty simple.

  • Sometimes the whole thing about misinterpretation, the more you listen, you'll start seeing signs,

  • and you'll start seeing exactly what's important to them, and you'll start seeing what they're

  • not willing to negotiate with.

  • That will help you get to the final decision sooner.

  • Number seven, knowing when to walk away, and when not to walk away.

  • I will tell you from personal mistakes, I have sometimes walked away way too early,

  • and it cost me millions of dollars.

  • I have sometimes walked away too late, and it cost me a lot of hours.

  • Okay?

  • From experience, you generally make this thing tighter where you'll be able to save more

  • money, make more money, and save more time, and make more time to do other things.

  • There are times where you're into it, and you may not like somebody, or you may not

  • like something that was said, but that doesn't mean you're not going to do business with

  • them.

  • Unpeel it a little bit more, and all of a sudden, something could happen.

  • There's sometimes patience is important.

  • Many time you can tell a deal and say, "Look, we were just doing a deal," and I told the

  • guy, "Listen, I want to do this deal, but I'm not going to do based on these guidelines.

  • If you have something better, honestly go.

  • I'm just here waiting.

  • If you want to do some like this, I'm open."

  • Then we came back two months later, and we ended up doing a deal, because we were patient

  • about it.

  • You need to know your position where you are with that.

  • Number eight.

  • Too extreme, too soft, too hard.

  • You push too hard, you're too soft.

  • If you're too soft, you're showing a weak position.

  • Maybe your product's not as good.

  • If you're too hard, maybe the other person says, "This person's going to be difficult

  • to do business with."

  • You to to kind of figure out a way to be balanced with them while you're dealing with them.

  • Number nine.

  • Understanding the personality.

  • I was doing a negotiation with this one guy.

  • He's $100 million guy two weeks ago.

  • We're on a call.

  • He interrupts me, three times on a call.

  • I don't mind it, but he interrupts me three times.

  • When he interrupted me three times, I interrupted him and I said, "Listen, I just hope your

  • understand this.

  • I have zero problem if you interrupt me.

  • Okay?

  • I hope you also don't have a problem if I interrupt you."

  • He said, "I have no problem with that."

  • Our relationship was so good because we both understood what level we're comfortable and

  • in negotiation went well.

  • There are people that will not even interrupt you until you're done with your sentence,

  • and then you got to know they're expecting the same thing in return.

  • Sometimes you got to read personalities when you're negotiating on where they're at.

  • Some people are more sensitive than others.

  • When you're dealing with more sensitive people, if you still want the deal to get done, you

  • got to be able to read that other human being better.

  • Number 10.

  • Letting people know how you do business.

  • I told this guy ... Mario reminded me this yesterday, two days ago.

  • He says, "Pat, you probably said this line hundreds of times in meetings."

  • I'll sit with somebody I'm doing business with, and I want a long-term relationship

  • with them.

  • I'll tell them, I said, "Listen I'm not looking for a one night stand.

  • I'm done with one night stands.

  • I'm looking for marriage.

  • If you want to marry me, why don't we start dating, and then from there possible we will

  • put a ring on each other, and then one day we'll get married?

  • I'm looking for a marriage, not a one night stand.

  • What are you looking for?"

  • "I also want a marriage."

  • "Why don't we start solving around this on how we can make this relationship last a long

  • time so you make millions, we make millions.

  • Are you okay with that?"

  • "Yes."

  • Explain to people how you do business with people.

  • Number 11.

  • Caring too much.

  • This kind of goes a little bit into the emotion side.

  • When you caring too much about the deal because you have a personal ... Many times a deal

  • may not get done just because you care way too much about the deal.

  • 12.

  • Focusing only on the money.

  • There are a lot of negotiation books out there that want you to get all the money, and all

  • this other stuff.

  • Listen, I've played that card as well, where it's all about how much of the money I'm going

  • to get myself.

  • Then what happens in this case is that person walks away.

  • I said this on a call the other day.

  • I told this guy, I said, "Listen if we do business, two months later I realize you got

  • the better end of the deal, you're not going to get the better version of me, so what do

  • you want to do?"

  • He says, "Yeah, you're right Pat.

  • That kind of does make sense.

  • Well what can we do for you not to feel that?"

  • I said, "Well this is my number."

  • He says, "Well that's kind of fair."

  • I said, "Well I want to be able to do this."

  • I said, "Can you give me this other part?

  • What about if I wanted this?"

  • I said, "That's no problem to me, but I want you to make sure that here's what I'm looking

  • for."

  • Negotiating just for the money, there are some freedoms, and some other things you can

  • negotiate that may be important to you or to them, that's more important than the money

  • part, so don't always just leave it on thee money side.

  • Number 13, trying to beat the other person.

  • I had somebody that we had in our lives two years ago, okay.

  • Every conversation with her, she had to win.

  • Literally, it was only about beating you in the conversations.

  • I stopped talking.

  • I'm just sitting there saying, "What do you want me to talk to you about?

  • What other conversation do you want the win?

  • Do you want to win another one?

  • Keep winning."

  • There is no point of negotiating with this person, or even trying to have a relationship

  • with this person, because it was always about beating the other person.

  • It was always about winning the argument, and there's not a lot that you can do with

  • that part.

  • When negotiating with people, you got to know it can't just be about beating the other person,

  • it's about I want to keep doing business, and this person's going to talk to five other

  • people.

  • I want them to come back and want to do business with me.

  • Number 14.

  • Not seeking other options.

  • Every time somebody at the homme office comes up to me with a deal, "Pat this is going it

  • cost us $100,000.

  • This is going to cost us $600,000.

  • This is going to cost us $50,000."

  • No matter what deal they will come to me with, I always ask them one question, "How many

  • other options do we have?

  • Do we have three options?"

  • If it's only one option, no, it's not enough.

  • I want three.

  • I always want three options on a house I want to buy.

  • Three options for a vacation home I'm looking at.

  • Three options for a car I want to buy.

  • Three options for a technology I want to do.

  • Three options for a person we want to hire.

  • Three options for somebody we're bringing as ... Everything is about three options.

  • When I have three options, I can say, "Decipher through the three, and this is the one I want

  • to go with, not the other two."

  • You want to have options when you're negotiating.

  • It gives you leverage.

  • Last but not least.

  • I had this on this side here.

  • Knowing your BATNA which is Best Alternative To a Negotiated Agreement.

  • Here's what that means.

  • It means here the guy offers me $10,000.

  • I know in the back of my mind, I've got $11,000 somebody else that wants to do it, so my number's

  • $11,000.

  • He has to do above $11,000 for me to do business with him.

  • In the back of my mind my BATNA is $11,100, let's just say.

  • I'll walk in because I've got an $11,000 deal.

  • I know my conversation with this is not a big challenge, because if it doesn't happen,

  • I've got 11K waiting for me.

  • In anything you're doing, always know your BATNA.

  • The more BATNA, the more clear you are with your BATNA, it gives you leverage when you're

  • negotiating with whoever you are negotiating with.

  • Having said that.

  • Having said that.

  • By the way, there are a lot of other things when it comes up to negotiation with mistakes,

  • this is just a simple short video for you to be thinking about on some of the things

  • you may be doing that you can adjust.

  • Remember last but not least, Fiverr, PATBET 20% off on any of the services you use with

  • Fiverr, if you got any questions, thoughts, comments about this video, comment on the

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  • Thank you everybody.

  • Bye, bye.

Listen, no matter what you do in life, you're always negotiating.

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