standing on a corner, holding a sign like this.

若你曾經在你的城市中， 看過一個人站在街角拿著

I think we all have.

這樣的標語，請舉手。 （標語：想要一個工作）

If you're being honest,

我想我們都看過。

at least one time, have you wondered if they mean it?

老實說，你可曾

If we offered them a job, would they really take it?

至少有一次好奇過， 他們是否是說真的？

And what would that job mean to them in their lives?

如果我們提供他們工作， 他們真的會接受嗎？

Well, this is a story about what happened in my city

在他們的生命中， 那工作對他們有何意義？

when we decided to find out,

這個故事，是發生在 我的城市中的狀況，

when we decided to think differently about panhandling,

背景是，我們決定去查明，

and lift people up through the dignity of work.

我們決定以不同的方式看待乞討，

We call it, "There's a Better Way."

並透過工作的尊嚴讓人們振作起來。

We call it There's a Better Way

我們稱之為「有更好的方式」。

because I believe there's a better way to get the money you need

我們之所以取這個名字，

than panhandling on the corner.

是因為我相信，比起在街角乞討，

I believe there's a better way to help your brothers and sisters in need

還有更好的方式 可以得到你需要的錢。

than handing a few dollars out the car window.

我相信，比起從車窗遞出幾塊錢，

We know there's dignity in work.

還有更好的方式 可以協助有需要的同胞們。

We also know that people are much more likely to invest in themselves

我們知道在工作中有尊嚴。

if they believe that their community is willing to invest in them first.

我們也知道，人們比較 有可能會投資他們自己，

And because we're all wired to be kind and compassionate,

如果他們相信他們的社區 願意先投資他們。

it always feels good to hand a couple of dollars to someone

因為我們生來都很仁慈有同情心，

that is in need.

給有需要的人幾塊錢，

But if you talk to panhandlers, many of them will tell you

總是感覺很好。

that your few dollars don't necessarily go towards feeding the body,

但若你去和乞討者談， 他們當中許多人會告訴你

they go towards feeding an addiction.

你的那幾塊錢不見得 會被用來買吃的，

There's a better way.

而會被用來滿足其他的癮。

My name is Richard Berry,

是有更好的方式的。

and I have one of the best jobs in the world.

我叫理查貝瑞，

I get to be the mayor of a great American city,

我有世界上最棒的工作之一，

Albuquerque, New Mexico.

我是美國一個很棒的城市的市長，

I was at lunch on July 17, 2015, in my great American city,

新墨西哥州的阿布奎基市。

and on my way back to city hall,

2015 年 7 月 17 日，我在這 很棒的美國城市中吃午餐，

I saw this gentleman standing on a corner.

在我回市政大廳的路上，

As you can see, he's holding a sign,

我看到這個男子站在路口。

and his sign says he wants a job.

你們可以看見，他手上有個標語，

But if you look closer at the picture,

寫著他想要一份工作。

you'll see he's standing underneath a blue sign,

但如果你再近一點看這張圖，

and that sign says, if you need help, if you need food or shelter

會發現他站在一個藍色標誌下，

or you'd like to donate,

那個標誌說，如果你需要協助、 如果你需要食物或庇護所，

please call 311, our community service number.

或你想要捐錢，

So why is this guy standing underneath my sign with his sign?

請播打 311，這是 我們的社區服務電話。

Well, we wondered if anybody would call that 311 sign,

為什麼這個人要拿著他的標誌， 站在我的標誌下？

and as it turns out, they did --

我們想知道是否有人會 看到標誌而打 311，

11,000 times people called.

結果是，的確會──

I put those up in about 30 intersections.

一共有 11,000 人次播打。

And we did connect them with food and shelter and services.

我在約 30 個路口放了那標誌。

But yet he's still standing under my sign

我們也的確提供食物、 庇護所、及服務給他們。

with a sign that says he wants a job.

但他仍然站在我的標誌下，

It's simple: he wants a job.

拿著一個說他想要工作的標誌。

So I decided to do something rare in government.

答案很簡單：他想要工作。

I decided to make the solution simpler rather than more complicated.

所以我決定做一件 在政府中很罕見的事，

I went back to my office, I gathered my staff around

我決定把解決方案 變簡單而不是變複雜。

and I said, "We're going to take this man at his word,

我回到我的辦公室， 我把我的幕僚找來，

and others like him.

我說：「我們要相信這個人說的話，

The man says he wants a job, we're going to give him a job,

以及其他像他的人。

and we're going to make our city an even better place in the meantime."

這個人說他想要一份工作， 我們就給他一份工作，

You see, Albuquerque is a beautiful place.

過程中我們還要讓我們的城市 變成一個更好的地方。」

We're a mile high,

阿布奎基是個很美的地方。

the Sandia Mountains on the east,

高度大約是一英哩，

the Rio Grande runs through the center of the city;

東邊是桑迪亞山，

we're the home of the Albuquerque International Balloon Fiesta.

格蘭河穿過城市中央；

On a day like today,

我們的城市是阿布奎基 國際熱氣球節的家。

you could literally ski this morning and golf this afternoon.

在像今天的日子裡，

But there's always something to do --

你真的可以在早上滑雪、 下午打高爾夫球。

always weeds to pull, litter to pick up.

但總是有事要做──

If you're going to have an initiative like this in your city,

總是有雜草要拔、有垃圾要撿。

you have to ask yourself two questions.

如果你要在你的城市中 提出這樣的方案，

First one is: Is there anything left to do in your city?

你得問自己兩個問題。

And if the answer is no,

第一：你的城市中 有無其他需要做的事？

would you please give me your mayor's phone number,

如果答案是否定的，

because I need some advice.

請給我你的市長的電話，

(Laughter)

因為我需要點建議。

But the second question you have to ask is this:

（笑聲）

Are your solutions to panhandling working?

你得要問的第二個問題是：

If you're like Albuquerque,

你對於乞討的解決方案有用嗎？

and you're taking the punitive approach like we used to,

如果你和阿布奎基一樣，

handing out tickets to panhandlers or those who give them money,

且跟我們以前一樣用懲罰的方法，

I'm going to suggest that your solutions aren't working,

開罰單給乞討者或給他們錢的人，

and I know you're not getting to the root of your problem in your city.

我得說，你的解決方案是沒用的，

So if you have something to do

我知道你並沒有找到 你的城市問題的根源。

and you need people that need something to do,

所以，如果你有事要做，

there's a better way.

且你需要人們需要有事做，

And the good news is, it's not that complicated.

有更好的方式。

This a 2006 Dodge van.

好消息是，它並不複雜。

It was in my motor pool not doing anything.

這是台 2006 年的道奇箱型車。

We put some new tires on it, wrapped it with a logo.

它本來停在我的 車輛調配場，沒用途。

This van now goes out to street corners where our panhandlers are --

我們給它換了新胎， 並用標語來包裝它。

we go to them.

現在這台車會前往 乞討者所在的街角──

We stop the van, we get out,

我們去接觸他們。

we ask them if they would like a day's work

我們停下車，我們下車，

rather than panhandling for the day.

我們問他們 是否想做一天的工作，

And if you wondered if they really mean it --

而不是一天都在乞討。

it takes us about an hour to fill this van up in the morning,

如果你想知道， 他們是否真的想要工作──

because almost everybody we ask takes a job for the day.

早上我們花了一小時 就把箱型車塞滿了，

But you need more than just a van.

因為幾乎我們問的每個人 都接受了一天的工作。

You need a super-fantastic human being to drive that van.

但你需要的不只是台箱型車。

And my super-fantastic human being, his name is Will.

你需要個超強人類來開那台箱型車。

This is him in the yellow vest.

我的超強人類叫做威爾。

Will works at our local nonprofit partner.

穿黃色背心的就是他。

He works with the homeless every day.

威爾為一個地方性的 非營利合作伙伴工作。

The panhandlers trust him,

他每天都在接觸無家可歸的人。

he believes in them,

乞討者相信他。

he hustles.

他相信他們。

I like to say, "Where there's a Will, there's a way."

他做的是兜售。

So if you're going to do the Better Way campaign in your city,

我想說：「有志者事竟成。」 （註：「志」和「威爾」的英文相同）

you need to find yourself a Will,

如果你想在你的城市 實施「更好的方式」，

because he's really one of the keys to making this successful

你得幫自己找個威爾，

in the city of Albuquerque.

因為他確實是讓這方案

You also need a great nonprofit partner.

能在阿布奎基市成功的關鍵之一。

Ours is St. Martin's Hospitality Center.

你也需要一個很好的 非營利合作伙伴。

They've been in our community for over 30 years.

我們的是聖馬丁接待中心。

They provide counseling, food, shelter,

他們在我們的社區中 有三十年以上了。

and if they don't provide it,

他們提供諮詢、食物、庇護所，

they know somebody in our city that does.

如果他們無法提供，

But they do something much more for me as the mayor.

他們也知道在城市裡有誰能提供。

They provide agility.

但他們為我這個市長 所做的事遠超過這些。

You see, it takes me two weeks,

他們提供靈活性。

maybe two months sometimes,

我花了兩個星期，

to onboard an employee with the city of Albuquerque.

有時甚至要兩個月，

So you could imagine --

才能讓阿布奎基市的 一個員工上軌道。

my old Dodge van,

所以你們可以想像──

my super-fantastic human being, Will,

我的老道奇箱型車，

a great local nonprofit partner --

我的超強人類威爾，

they drive to the corner, there's a panhandler,

一個很棒的地方非營利合作伙伴──

they say, "Would you like to work for the day?"

他們開車到街角， 有個乞討者在那兒，

The panhandler says, "Yes,"

他們說：「你想要 做一天的工作嗎？」

and Will says, "Great! I'll be back in six weeks to pick you up."

乞討者說：「想。」

(Laughter)

威爾說：「好極了， 我六個禮拜後再來接你。」

It wouldn't work.

（笑聲）

It's really important that we have that agility in our program.

這樣行不通的。

And they do the paperwork,

我們的專案必須要 有靈活性，這很重要。

they do the insurance,

他們要做文書工作，

they do all of the other forms that I can't do quickly.

他們要做保險，

We pay our panhandlers nine dollars an hour.

他們要填其他表格， 都是我無法很快完成的。

We feed them once at the jobsite.

我們支付乞討者的時薪是 $9。

At the end of the day,

在工作地點提供一餐。

our old Dodge van takes them right back to St. Martin's,

一天結束時，

and they get connected with counseling services.

我們的道奇箱型車 會把他們帶回聖馬丁，

So far,

他們就能與諮詢服務連結。

with the pilot program and a couple days a week,

目前，

and a fantastic human being and a Dodge van,

有了這試驗性專案，一週做幾天，

we've cleaned up 400 city blocks in the city of Albuquerque.

有個超強的人類和一台道奇箱型車，

We've picked up over 117,000 pounds of trash, weeds and litter.

我們已經清理了 阿布奎基市的 400 個街區。

I don't know if you've ever weighed a tumbleweed,

我們撿了超過 117,000 磅的 垃圾、雜草、廢棄物。

but they don't weigh much,

我不知道你們是否有 秤過風滾草多重，

so you can imagine the volume of material that we've picked up.

它們一點也不重，

My city has 6,000 employees,

你們可以想像 我們撿了多少量的東西。

and none better than my solid waste department.

我的城市有 6,000 個員工，

We send our trucks out at the end of the day,

而我的垃圾管理部門最棒。

they help the panhandlers put into the truck

一天結束時，我們派出卡車，

the material they've picked up during the day,

他們協助乞討者把他們一天中

and we take it to the landfill.

撿拾的東西通通裝上卡車，

I'm lucky that I have city employees

載到掩埋場去。

that are willing to work side by side with our panhandlers.

我很幸運，有市府員工

They're lifting up our city while lifting up their lives.

願意與我們的乞討者並肩工作。

And like anything else -- listen, it takes resources.

他們在振興我們的城市時， 也振興了自己的生活。

But the good news is it doesn't take much.

凡事都一樣──需要資源。

We started with an old van,

但好消息是，不用很多。

a super-fantastic human being,

我們開始時只有一台老箱型車、

a great local nonprofit

一個超強人類、

and $50,000.

一個很棒的地方非營利機構、

But we also had to have community trust.

以及 $50,000。

And fortunately, we had built that up in years prior to Better Way.

但我們也得要有社區的信任。

We have a program called "Albuquerque Heading Home,"

幸運的是，在「更好的方式」 推出之前數年我們就已建立好了。

a Housing First model where we house the chronically homeless,

我們有個專案叫做 「阿布奎基回家去」。

and when I told my community we wanted to do that differently,

這是「庇家居先」組織的模型， 讓長期無家可歸者有住所，

I said there's a smart way to do the right thing.

我告訴我的社區， 我們想用不同的方式來做，

We have now housed 650 chronically homeless, medically vulnerable --

我說，有個聰明的方法來做對的事。

frankly, most likely to die on the streets in our city.

我們現在提供住所給 650 個 長期無家可歸且醫療弱勢的人──

We commissioned our university, they studied it.

坦白說，他們本來很可能會 死在我們城市的街上。

We could tell the taxpayers, we can save you 31.6 percent

我們委託我們的大學， 他們來做研究。

over the cost of leaving someone to struggle for survival on the streets.

我們可以告訴納稅者， 我們能幫你省下 31.6%

We've now saved over five million dollars while housing 650 people.

把人丟在街上為生存掙扎的費用。

So we had that community trust,

我們提供住所給 650 人， 但省下了超過五百萬元。

but we had to have a little bit more of an honest conversation also

所以我們有社區的信任，

as a community,

但我們也得對社區來進行

because we had to get people to understand

誠實的對話，

that when they hand those five dollars out the window,

因為我們得要讓人們了解，

they might actually be minimizing their opportunity

當他們從車窗遞出 $5，

to help the person in need, and here's why:

可能反而會把能夠協助那個求助者的

that five dollars might go to buying some fast food today --

機會降至最低，原因如下：

a lot of times it goes to buying drugs and alcohol.

那 $5 可能今天會被用來買速食──

That same five dollars,

但很多時候它會被用來買毒品和酒。

if you gave it to one of our shelters,

同樣的 $5，

could feed seven people today.

如果你把它給予我們的庇護所，

And if you gave it to one of our local food banks or food pantries,

一天就能讓七個人溫飽。

we could actually feed 20 people with that money.

如果給予我們當地的 食物銀行或是救濟食品發放中心，

People ask,"Well, Albuquerque is 600,000 people -- million, metro --

我們可以用那筆錢讓二十個人溫飽。

this wouldn't work in our city, we're too big, we're too small."

人們會問：「阿布奎基有六十萬人口 ──百萬人都會區──

I disagree; if you have one panhandler on one city block,

這在我們的城市不可行， 我們太大，我們太小。」

you can do this.

我不同意；只要有 一個城市街區有一名乞討者，

If you live in a city of eight-and-half million people,

你就可以做得到。

you can do this.

如果你住在有 850 萬人口的城市，

It doesn't matter what you do.

你可以做得到。

It's not the work that you do, it's the dignity of the work.

重要的不是你做什麼。

You could do anything.

並不是做什麼工作， 重點是工作的尊嚴。

So I think any city could do this.

做什麼都可以。

And people say to me,

所以我認為每個城市都能做到。

"Mayor, that's just a little too simple.

人們會對我說：

It can't work that way."

「市長，這有點太簡單了。

But I tell you what, friends:

不可能那樣運作的。」

when you go to a street corner

但，朋友們，讓我告訴你們：

and you engage with a panhandler with dignity and respect,

當你到一個街角，

maybe for the first time in years, maybe in their life,

你以尊嚴尊重對待乞討者，

and you tell them that you believe in them

也許這是他們一年來或一生中 頭一次有尊嚴，

and that this is their city as much as it's your city,

你告訴他們，說你相信他們，

and that you actually need their help to make our place better,

這是你的城市， 同樣也是他們的城市，

and you understand that this isn't the answer to all their problems,

你其實需要他們的協助， 來讓我們的地方更好，

but at least it's a start,

你知道這並不能解決 他們所有的問題，

an amazing thing happens.

但至少是個開始，

When they get out on the jobsite and they start working together,

神奇的事就會發生。

you start seeing amazing things happen.

當他們到了工作地點， 他們開始一起工作，

They see teamwork; they see the fact that they can make a difference.

你會開始看到神奇的事發生。

And at the end of the day,

他們會看到團隊合作； 他們會看到他們也能造成不同。

when they get back to St. Martin's in that old Dodge van,

那一天結束後，

they're much more likely to sign up for whatever services they need --

當他們坐那台舊道奇回到聖馬丁，

substance abuse, mental health counseling, you name it.

他們更有可能會參加 他們所需要的服務──

So far with our pilot program,

藥物濫用、心理健康諮詢等等。

we've offered about 1,700 days of day work.

目前，我們的實驗性專案，

We've connected 216 people to permanent employment opportunities.

我們已經提供了 1,700 天的一日工作。

Twenty people actually qualified for our Housing First model,

我們將 216 人與 正職工作機會做了連結。

Heading Home,

有 20 個人其實符合 我們的庇家居先模型的資格，

and they've been housed.

「阿布奎基回家去」，

And over 150 people have been connected

他們已被安排住所。

to mental health substance abuse services

透過「更好的方式，」

through There's a Better Way.

有超過 150 人與心理健康及

This is me just two weeks ago,

藥物濫用服務連結，

at St. Martin's,

這是我，時間是兩週前，