In this lesson we will learn the phrases and words that you can use when you talk to a service representative about your Internet connection.

I need somebody to come over and fix my Internet.

What's the problem with your Internet?

I've been experiencing connecting problems.

How long has your net been like this?

It's been a couple of days now.

Can you connect to the wi-fi signal?

I can connect alright, but I can't surf.

Hmm... I will send someone right along to take a look.

I'd like to have the Internet on my computer.

What kind of connection do you want?

I don't know. What are the options?

You can get either get dial-up or DSL.

Which one do you recommend?

DSL is the best. It won't tie up your phone line.

Great! That means I can use my phone and internet at the same time.

That's correct! You can.

Alright. I will go for DSL.

I need to get a high speed Internet connection.

Do you want me to send someone to your office to tell you about the options?

Yeah! That sounds like a good idea. Please send someone.

When do you want her to visit?

Can she come on Friday?

The only time we can come is on Friday is at 3.30 pm.

That's perfect. See you on Friday.

I would like to order cable Internet.

Okay. Which plan would you like to order?

I am not sure. What are the plans available?

We have Internet plans starting from $10 a month to $150 a month.

I want a high-speed 24 -hour connection.

You could get the $50 monthly plan.

It'll give you unlimited download at a speed of 4 MBPS.

That sounds good. I think I will order that.

I would like to order cable Internet.

How long has your net been like this?

You can get either get dial-up or DSL.

I've been experiencing connecting problems.

I need to get a high speed Internet connection.

DSL is the best. It won't tie up your phone line.

I need somebody to come over and fix my Internet.

Do you want me to send someone to your office to tell you about the options?