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  • Today, we are a country divided,

  • or at least that's what we're told.

  • We are torn apart by immigration, education, guns

  • and health care.

  • Health care is ugly and it is loud,

  • so loud that it threatens to drown out everything else.

  • (Voice-over) Protesters: Health care is a human right! Fight, fight, fight!

  • Protesters: Hey hey! Ho ho! Obamacare has got to go!

  • Rebecca Onie: But what if underneath all the noise,

  • we're not divided?

  • What if the things that we don't ask about

  • are the things that we most agree upon?

  • It turns out that when we ask the right questions,

  • the answers are startling,

  • because we agree, not on health care, but on something more important:

  • we agree on health.

  • For 20 years, I've been obsessed with one question:

  • What do we, what do all of us need in order to be healthy?

  • As a college student in 1995,

  • I spent months talking to physicians at a chaotic hospital in Boston,

  • asking them, "What's the one thing your patients most need to be healthy?"

  • They shared the same story again and again,

  • one that I've heard hundreds of variations of since.

  • They say, "Every day I see a patient with an asthma exacerbation,

  • and I prescribe a controller medication.

  • But I know she is living in a mold-infested apartment.

  • Or I see a kid with an ear infection, and I prescribe antibiotics,

  • but I know there is no food at home.

  • And I don't ask about those issues, because there's nothing I can do."

  • Now, it seemed that it shouldn't be so complicated

  • to design a doctor's visit around what people actually need to be healthy.

  • So I created Health Leads,

  • an organization enabling thousands of physicians and other caregivers

  • to ask their patients,

  • "What do you need to be healthy?"

  • and then prescribe those things --

  • fruits and vegetables, heat in the winter,

  • electricity to refrigerate their medication --

  • and we then navigated patients to those resources

  • in their communities.

  • The model works.

  • A Mass General Hospital study found that navigating patients to essential resources

  • is associated with improvements in blood pressure and cholesterol levels

  • similar to introducing a new drug,

  • but without all the side effects.

  • So two decades later, what's changed?

  • It's now widely recognized that just 20 percent of health outcomes

  • are tied to medical care,

  • whereas up to 70 percent are tied to healthy behaviors

  • and what's called the social determinants of health --

  • basically, everything that happens to us for that vast majority of time

  • when we're not in the doctor's office

  • or the hospital.

  • Health care executives now routinely remind us

  • that our zip code matters more than our genetic code.

  • And one health care publication even recently had the audacity

  • to describe the social determinants of health

  • as "the feel-good buzzword of the year."

  • Now, there's been some action, too.

  • Over the past decade, six major health care providers and insurers

  • have committed over 600 million dollars

  • to affordable housing,

  • recognizing that it reduces infant mortality

  • and increases life expectancy.

  • But let's be honest.

  • Is our 3.5 trillion dollar health care system

  • fundamentally designed to create health?

  • Absolutely not.

  • Take access to healthy food.

  • Not long ago, a teenage boy shows up at a hospital in Baltimore,

  • losing weight.

  • Just as his doctors are huddled up figuring out which metabolic panels

  • and blood tests to run,

  • one of my colleagues asks out loud,

  • "Do you think he might be hungry?"

  • It turned out that this kid had been kicked out of his housing

  • and literally hadn't had a meal in weeks.

  • He said he was "... so relieved that somebody finally asked me."

  • Somehow, we've created a health care system

  • where asking a patient "Are you hungry?"

  • is so far outside the bounds of what counts as health care

  • that we mostly fail or forget to ask altogether;

  • where doctors lament a hospital's "no third sandwich policy,"

  • meaning that if you're a hungry patient in the ER,

  • you can have only two free sandwiches,

  • but as many MRIs as the doctor orders;

  • where, in 2016 in the state of Texas,

  • they spent 1.2 billion dollars on the medical costs of malnutrition

  • instead of on access to healthy food;

  • where a Centers for Medicare and Medicaid Services program

  • stratifies hungry patients,

  • so that some get access to food and some get information about food,

  • with the justification that doing nothing for hungry patients

  • is standard and usual care in this country.

  • And that's just food.

  • The same is true for housing, electricity ...

  • The bottom line is, health care may be changing,

  • but not by enough and certainly not fast enough.

  • We ask the wrong questions of our doctors, of our patients,

  • but also of our citizens.

  • We ask about and argue about health care,

  • but how do voters think about health?

  • No one could tell us the answer to that question,

  • so we launched a new initiative

  • and hired a polling firm to ask voters across the country:

  • What do you need to be healthy?

  • What was so striking about this was that no one has any clue

  • what we are talking about in health care.

  • Voters do not think the social determinants of health

  • is a feel-good phrase.

  • They actually hate it.

  • "What uneducated person came up with that language?"

  • one of the voters said.

  • Or my favorite was the guy who said,

  • "You're killing me."

  • But when you strip away all the ridiculousness

  • of our language in health care,

  • we know exactly what creates health.

  • So take Charlotte, North Carolina.

  • We had two focus groups,

  • one of African American Democratic women and one of white Republican women.

  • And we asked them, "If you had a hundred dollars,

  • how would you spend it to buy health in your community?

  • Turns out, they agree nearly to the last percentage point.

  • First, they agree that health care only sort of impacts health.

  • So they choose to spend the majority of their dollars

  • outside of hospitals and clinics.

  • And second, they agree on what creates health,

  • spending 19 percent on affordable housing

  • and about 25 percent on access to healthy food.

  • So I am sure you are thinking, "This has got to be a fluke."

  • But it's not.

  • White and Latino male swing voters in Seattle,

  • white and African American Democratic voters in Cleveland,

  • white male Republicans in Dallas,

  • low-income white Democrats in Hendersonville, North Carolina:

  • their answers are strikingly similar,

  • with all of them choosing to spend more money

  • on healthy food and safe housing

  • than they would on hospitals and health centers.

  • When you ask the right questions,

  • it becomes pretty clear:

  • we may be fractured on health care in this country,

  • but we are unified on health.

  • The thing that I've been struggling with is why.

  • Why do we agree on health?

  • We agree on health because it is common sense.

  • We all know that the things we need to get healthy --

  • medicine and medical care --

  • are not the things we need to be healthy,

  • to not get sick in the first place.

  • But we also agree because of common experience.

  • In a study of 5,000 patients,

  • 24 percent of the patients with commercial health insurance --

  • meaning, they had a job --

  • still ran out of food or struggled to find housing or transportation

  • or other essential resources.

  • Twenty-four percent.

  • And we saw the same thing in our focus groups.

  • Nearly every voter knew what it meant to struggle,

  • either themselves or their families

  • or their neighbors.

  • One of those white Republican women in Charlotte was a waitress

  • struggling to stay awake with an enormous Big Gulp soda.

  • She just looked exhausted.

  • And she was.

  • She told us that she worked two jobs

  • but still could not afford a membership to the Y,

  • but it was OK that she couldn't go to the gym, she said,

  • because she also could not afford gas

  • and walked 10 miles to and from work

  • every single day.

  • Listening to her, I felt this familiar panic rise in me,

  • the residue of my own childhood.

  • When I was 10 years old,

  • my father lay on the living room floor

  • in the grips of one of his many depressions.

  • As I crouched next to him, he told me that he wanted to kill himself.

  • My father lived,

  • but he struggled to work.

  • And my family survived,

  • but we teetered,

  • down one paycheck,

  • relying on my mom's schoolteacher salary.

  • Even as a little kid, I knew we lived in the shadow

  • of financial and emotional collapse.

  • This is really hard to say,

  • because it's taken me 25 years to be honest with myself

  • that this is why I do this work:

  • knowing that my father needed health care to recover,

  • but to be healthy, my family needed something else,

  • we needed a decent income;

  • and knowing, as so many do more than I,

  • that panic when the basics threaten to slip away.

  • To the voters in our focus groups, the solutions were straightforward.

  • As one of those white Republican women in Charlotte said,

  • "Instead of putting all this money into health care,

  • put it into affordable housing.

  • You know, like, take it and distribute it differently."

  • It turns out that when you have the right language

  • and you ask the right questions,

  • the answers become remarkably clear

  • and unanimous.

  • What we know is that, despite all the noise,

  • the plan for health care in this country

  • is that there is no plan.

  • But we have something more powerful than any politician's bill,

  • any candidate's platform,

  • any think tank's policy statement.

  • We have our common sense and our common experience.

  • So I ask, if you are a health care executive:

  • Do you know how many of your patients run out of food

  • or struggle to pay the rent at the end of the month?

  • Is that data on your scorecard,

  • shaping your business and your bonuses?

  • If you are a politician:

  • Will you continue to fight on the scorched earth of health care,

  • or will you act on what your voters,

  • what Democratic and Republican voters alike,

  • already know,

  • which is that good wages, healthy food and safe housing

  • are health?

  • And for the rest of us, for the citizens of this country:

  • Will we demand accountability to what we know to be true,

  • which is that our common sense,

  • our common experience,

  • makes us the experts in what it takes to be healthy?

  • This moment, as it turns out,

  • is not about changing minds.

  • It is about something more powerful.

  • It is about changing the questions we ask

  • and quieting the noise to hear each other's answers.

  • It is about the radical possibility that we the patients,

  • we the physicians, we the caregivers,

  • we the health care executives

  • and yes, even we the people,

  • that we agree.

  • And it is now time --

  • in fact, long overdue --

  • for us to marshal the courage

  • to hear those answers and to act upon them.

  • Thank you.

  • (Applause)

Today, we are a country divided,

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