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Empowerment can evoke strong reactions in people because they usually either embrace
it or detest it. This debate is understandable because the desire for power and influence
runs deep in our human psyche. We all want to have the power to control, decide, and
organize our work the way we want to. We need power to function and be successful so naturally
people want it, will guard, it and are usually very cautious with it. We have a natural tendency
to want to control our destiny and success.
So what does empowerment mean? Simply put, it is the extent to which someone provides
the encouragement, tools, and authority to others, enabling them to use their power,
talents, and abilities effectively. It is not just allowing people to do whatever they
want to do.
When we buy into empowerment, we buy into an agreement that we will still respect processes,
standards, accountability, responsibility, the rights of others, and align ourselves
and our actions with organizational values. With empowerment, we agree to shun bureaucracy,
cumbersome rules and policies, and politics. We agree to coach others to “do” good,
rather than “look” good. We also agree to reduce dependency and helplessness.
However, it is not wise to flood people with autonomy and freedom to do whatever they want
to do. We need to take it one step at a time and allow empowerment to unfold. We have to
be alert as coaches and not horde or withhold power out of fear or self-interest. As people
develop, we must allow them to make decisions and solve problems, and complete assignments,
while working with a shared vision, a common goal, and a clear definition of parameters.
As coaches, mentors, and leaders of today's organizations we can either work synergistically
with empowerment or resist it. We have the choice to see it as an asset or an anchor.
When appropriately applied empowerment can make work more exciting, fun, rewarding, and
highly productive. When misapplied, work can be uncertain, risky, chaotic, and inefficient.
If our organizations are to be successful, we need bright and observant people who can
be self-starters and take the initiative to get things done. The bottom line is empowerment
helps us tap into the talents, experience, and ideas of others allowing organizations
to unlock new levels of performance.