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  • Hello, everyone. I'm George.

  • Today let's talk about English you can use at hotel.

  • Okay, it's very close to Chinese New Year now.

  • I know a lot of people are planning their trips, or the trips are already planned, like me.

  • I'm going on a trip during Chinese New Year time.

  • It happens every year and mostly I would just go to Japan, and this time it's gonna be the same.

  • If you're like me, sometimes I want to indulge myself a little bit.

  • I don't want to stay in a crappy...

  • Sometimes, I would stay in residential areas, and I book the rooms through Airbnb.

  • And sometimes I will book a really nice hotel because I want to be nice to myself,

  • especially during Chinese New Year time.

  • And this time, I'm going to talk about when you book a hotel, you arranged everything,

  • and the real challenge comes when you are ready to check-in.

  • That is the moment when you are talking to real people.

  • You're not looking at your computer. You're not looking at your app.

  • So you have to really start using your English.

  • And we're gonna cover as much English as possible when you are at a hotel and you are making requests.

  • The way that we're gonna introduce it is according to the time.

  • So we're gonna start with the check-in all the way to check out.

  • I hope this will cover all the English that you are going to use when you are staying at a hotel.

  • Of course a lot of times you can just use your gestures, or use your maybe Chinese,

  • or it depends on which country you go to, you can use whichever language you can have,

  • or maybe they even offer a staff that can speak Chinese.

  • But you know what? If you really want to get whatever you want right away,

  • then it's never better than having the ability to speak a little bit of English, right ?

  • And here we go. Check in.

  • You know when you're checking in, not only will you have to give them your passport,

  • you also have to start talking about your reservation number and the name of yours,

  • and also you might have to talk about how many nights you are going to stay there.

  • When you're staying at a hotel, you're not calculating how many days you are staying there.

  • You're going to use nights. Because that's the real time that you're gonna spend there, right?

  • And of course when you're checking in, there are a lot of requests you can make.

  • For example, you can ask for a single room. That is the room for only one person.

  • And you can also ask for a double room. That sometimes will be the same size as a single room,

  • but with a double sized mattress. That means it's just a little bit bigger than a single bed.

  • And if you're traveling with your friends, you can either ask for a double sized bed, or twin beds.

  • Twin beds means you are sleeping in separate single beds.

  • That is always about the mattresses they're using.

  • In many cases, you can choose whichever kind of sizes you want before you check in,

  • but you can also change it if it is available at the front desk when you are checking in.

  • And of course if you want to have a more luxurious experience,

  • you can also choose a queen sized bed or a king sized bed.

  • Normally a king sized bed is a little bit wider than a queen sized bed.

  • And other than the mattresses that you can choose, you can also choose the views that you have in the room.

  • You can simply tell the staff that you want a room with a view, either a mountain view or the ocean view.

  • It depends on where you go to. For example if you're staying in a city, you want a view,

  • you can also ask for a room on a higher floor,

  • or of course if you feel more secured when you're staying on lower floors,

  • you can also ask for that.

  • And there's always one more thing that I would ask for.

  • It's non-smoking room.

  • If you go to a country that a lot of people are smoking, for example like Japan,

  • it's very very important, especially when you have the same problem as me.

  • I have allergy problems, so I cannot stay in the same room as a person who's smoking,

  • let alone the furniture with residual smoke smell in it.

  • So I would always choose a non-smoking room.

  • A non-smoking room is opposed to a smoking room.

  • It depends on what kind of preference you have. You can choose whichever that you like.

  • When you're checking in, it is also the time when you can ask about the breakfast for the next morning.

  • Sometimes they would offer you some kind of breakfast coupon.

  • That will be a piece of paper that guarantees that you can get your breakfast the next morning.

  • Some hotels don't offer that.

  • You can just show up the next morning at the restaurant.

  • You tell them your room number, and you can enjoy your breakfast.

  • And that is at the checking in.

  • So let's move on to when you go into a room.

  • So after you go into the room, let's just talk about how I would usually check the rooms.

  • I would go into the room. I would see if everything is there,

  • including if there's an air conditioner, with a remote, of course.

  • Or sometimes they would have a heater if you go out during wintertime.

  • So you're gonna have to check if the heater is working,

  • or you're gonna freeze at night, or it's gonna be very difficult for you to go through the night.

  • And then of course talking about the warmth, you cannot sleep without a quilt.

  • You can also call it a cover. That is something that you put on top of yourself when you're sleeping.

  • Sometimes people would just ask for an extra one.

  • Of course you can call the front desk, and ask for an extra one.

  • And then if you're like me, I would a lot of times need two pillows.

  • Because just one pillow is not enough for me.

  • I like to make sure that when I am sleeping in my bed, I sink into my bed, totally, including my head.

  • And then you want to make sure that if the TV is working, if the refrigerator is working.

  • By the way, if you're staying in a very expensive hotel, don't eat anything from the refrigerator.

  • They're super expensive. You don't want to pay for that after the stay.

  • And then also don't try to switch all over to any TV channels you can watch,

  • because sometimes the movies are not free.

  • You're gonna pay for them later and they don't tell you, not until when you're checking out.

  • So be careful.

  • And then you might want to check if in the bathroom everything is there.

  • There should be some kind of bathroom amenities.

  • Amenities would be things that you use when you're taking a shower, when you're shaving.

  • So there should be a shower cap, maybe, or shampoo or shower gel.

  • And for guys you might need razors to shave. They always provide that.

  • There would be some combs for you to use.

  • Most of them are disposable.

  • That means if you don't want to use them, you can just bring them with you.

  • Since they were disposable, they're gonna throw them away, anyway.

  • Sometimes, they would even provide bathrobes.

  • That is for you to put on after you take a shower or take a bath.

  • I've once stayed in a hotel that is so extravagant.

  • They even provide bath salt.

  • Bath salt is something you put into your bath, so there will be some kind of bubbles when... when you are taking a bath.

  • And something very nice about this is you can always ask for some extra ones if you need them.

  • Oh... and then I forgot. You can always put on slippers that are provided by the hotel rooms.

  • Sometimes they are made of cloth, and most of the times they are made of paper.

  • Always disposable, so you can take them home.

  • You cannot take the bathrobes home, by the way.

  • And there's also some complimentary coffee or tea bags that they offer.

  • Sometimes the coffees are instant coffees.

  • But from my experience, when I stayed in the hotels in Australia,

  • they always provide real coffee.

  • And that'll be the ground coffee.

  • It's those little tiny capsules they made.

  • And you put it into a coffee machine, and you can just drink a fresh cup of coffee every day in the morning,

  • or I drink coffee at night. It depends on whatever you want to drink them.

  • And that is for the night.

  • Let's fast forward to the time when you're checking out.

  • When you're checking out, it's not necessarily the time that you have to go to the airport or ready to go home.

  • You want to stay in the city for a half more day, and you want to visit around.

  • So you can ask if you can store your luggage at the hotel front desk.

  • Most hotels would provide that kind of service.

  • And if it is really time for you to check out, you can also ask the front desk if they provide any shuttle buses,

  • or any kind of service for you to go to the airport.

  • Sometimes they would provide limousine for you to go to the airport.

  • So that is easier. They can arrange the time for you.

  • And sometimes there are shuttle buses that are free.

  • Or they can hail a taxi for you. It's always easier and always safer if the hotel can provide the service for you.

  • And of course you can always take the public transportation like I do whenever I go abroad.

  • But in that case, you have to be very familiar with the whole system,

  • how it works, and how much money you can have to pay there.

  • And when you're checking out, you need to pay for the hotel service.

  • Remember, this is the time when they're asking you whether you had any drinks from the refrigerator,

  • or you've watched any kind of movie services on TV.

  • Don't forget that.

  • And you can either pay in cash or with a credit card.

  • And of course you can also have the Android pay, Samsung pay, and Apple pay.

  • They offer a lot of discounts if you want to use them.

  • Discount it's also something you can ask for now.

  • And this is about it.

  • Right from when you're checking in, all the way to when you are checking out.

  • So is there any other things that I've not mentioned?

  • I'm just talking according to my own experience.

  • There is a big chance that I miss something.

  • So please make sure that you tell me.

  • You can just ask me in the comment area below, and I will answer you.

  • If you like this video, make sure you click the like button down below,

  • or you can subscribe to my channel.

  • I'm going to enjoy my trip.

  • I'll see you next time. Bye!

Hello, everyone. I'm George.

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