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  • Hello there, my name is Richard McMunn from the interview training company, PassMyInterview.com.

  • And in this tutorial, I'm going to teach you how to prepare for and pass a HireVue interview.

  • So it does not matter which organization you have your HireVue interview for, please do

  • make sure you watch this from beginning to end, because I want to help you to pass your

  • interview! And this is what I will cover during this tutorial to achieve that goal. I am going

  • to give you some great tips for passing your HireVue video interview. I will also give

  • you some sample interview questions that I believe will come up during your interview.

  • And it's very important that we work hard to make sure you are the standout candidate.

  • I will also give you suggested answers to those HireVue interview questions. These are

  • top scoring answers that you can't find anywhere else! And I will also tell you what the assessors

  • are looking for, and how you can be the standout candidate during your HireVue interview. So,

  • there are four really good things that I'm going to cover to help you pass your HireVue

  • interview. Now, before I do that, a very warm welcome to this HireVue interview training

  • tutorial. My name is Richard McMunn. That's me there in the center of the screen. I've

  • been helping people for over 20 years now to pass their interviews and I do that by

  • giving you top scoring answers to the interview questions. Please do come and join the community

  • here on YouTube and click the SUBSCRIBE button below the video. We have about 240,000 subscribers

  • now. Many of you are passing your job interviews as a result. Please also make sure you turn

  • on that all-important NOTIFICATION BELL so you get notified the minute I upload a new

  • training video. I would also very much appreciate it if you gave the video a LIKE (thanks!).

  • That tells me you find the content useful and I will therefore create more for you.

  • OK. Let's get into the tutorial. The HireVue interview questions and answers. Please do

  • take notes as I progress. So there are a number of interview questions I want to cover. The

  • first one is: tell me about yourself? Now, most people think this is a very easy, simple

  • interview question to answer. I don't believe it is. I think it's difficult to give an answer

  • that makes you the standout candidate. Now, my tip for giving a high scoring answer to

  • this interview question is, when you are answering it, focus on three things. Tell the interviewer

  • the qualities and the skills that you have that are relevant to the role and that will

  • be of BENEFIT to the employer. Also, tell them your motivation for this job, why you

  • want this job. And then also tell them one thing, your unique selling point (USP). What

  • is unique about you? So there are three things there I want you to cover when you answer

  • the HireVue interview question, tell me about yourself? So here is my suggested answer for

  • you. “I have a multitude of skills and qualities that, I believe, make me the ideal candidate

  • for this position. My qualities include a POSITIVE attitude, a FRIENDLY and CONFIDENT

  • nature, a desire to WORK AS PART OF A TEAM, and also a desire to work to HIGH STANDARDS

  • and, above all, TAKE FULL RESPONSIBILITY for the work I produce.

  • My motivations for this position are simple… I have READ THE JOB DESCRIPTION and I feel

  • the EXPERIENCE I have, and also the SKILLS I possess, will enable me to work CONSISTENTLY

  • TO A HIGH STANDARD whilst helping you to ACHIEVE YOUR COMMERCIAL OBJECTIVES. I believe I am

  • the BEST CANDIDATE because I always LOOK TO IMPROVE, I never sit back and just do the

  • bare minimum, and I gain the most JOB SATISFACTION from seeing the team I am a part of CONTINUALLY

  • THRIVE AND DEVELOP.” That is a brilliant answer to the HireVue interview question:

  • Tell me about yourself? What I also like about that answer is, it sets you up with confidence

  • for the rest of your interview. And you and I know that this is probably going to be the

  • first question they will ask you. So if we get it right, we are then set up for the remainder

  • of the interview. Now, what I am going to do as we go along is, I'm going to integrate

  • some HireVue interview tips in between each of the interview questions and answers. But

  • let's quickly tackle another guaranteed HireVue interview question. And that is: why do you

  • want to work here or why do you want to work for us? Now, my tip for answering this question

  • is, give two main reasons why you want to work for their company or their organization.

  • My advice is to focus on their reputation, providing it's positive, of courseso focus

  • on their positive reputation and also make reference at some stage during your answer

  • to their products or their services. Because that demonstrates you have conducted some

  • RESEARCH. Now, once I've given you a great answer to this interview question, I will

  • give you a ‘research checklist’. People say to me on this channel, what should I research

  • when preparing for my interview? Well, I will give you some things to research in a second.

  • But here is the answer to the interview question: Why do you want to work here? “I want to

  • work for you because, historically, you are an organization that ALWAYS DELIVERS, you

  • ALWAYS IMPROVE and you always look to employ the BRIGHTEST TALENT that is available. This

  • means, by working for you, I will not only get to put my skills, qualities and experience

  • to good use, but I too will be able to carry on learning and developing in the role. I

  • also want to work for you because, having researched your products and services, you

  • never accept anything but the best – I too have high standards and I feel my drive and

  • determination to succeed will fit in well with your organization.” Again, that is

  • a top scoring answer to a HireVue interview question, which is: why do you want to work

  • here? Let's quickly take a look at that interview research checklist. If you want to go a little

  • bit deeper and research the company before your interview, my advice is to, first of

  • all, have a look at what their core products and services are, so you can quickly relate

  • to them. If they say: tell us about us? you can say, well, you offer the following products

  • and services and you can find out that information on their website. I would also look into their

  • history. You don't have to go into great detail, but just have a quick look at when they were

  • incorporated, how long they've been operating for, and also what their core achievements

  • are. You can go onto Wikipedia for the majority of large organizations to find out a company

  • or organization's history. Also, go on their About US page and have a look at what their

  • company mission is. The majority of large companies have a mission statement or vision.

  • Learn that and have it with you during your HireVue interview and refer to it when they

  • say: Why do you want to work for us? You could say… “I've read your company mission and

  • it is aligned to my own work standards and ethics.” Also, what is their company culture?

  • I certainly think it's worth visiting the social media platforms of the organization

  • that you're applying for, to see what their culture is like. How do they promote their

  • products? You know, what standards and values do they set? Okay. A quick video interview

  • tip. I'm going to give you a few of these as we progress through the tutorial. And as

  • I say, these are intertwined between the HireVue interview questions and answers. Now, this

  • is a very basic one, but it's one that some people don't consider, and that is to check

  • the BACKGROUND and the LIGHTING of the place that you will hold the HireVue interview.

  • Think about the room that you are going to have your interview in. Have a look at the

  • lighting. Have a look at the background. What is behind you? Now, if you look at this person

  • here, there is a blank background, which I think is great. The lighting is good. There

  • is actually something wrong with how he is presented, which I'll talk about a little

  • bit later on. But the lighting is good and the background is good. Also, consider your

  • Internet connection. Go to the room where you are going to hold your HireVue interview

  • and have a look at the reception, the Wi-Fi connection or the Internet connection. And

  • also make sure the device you are using is fully charged! What you don't want to do is,

  • to be running out of battery halfway through your interview because, that shows that you

  • lack organization and preparation. So another thing some people say to me is… “I've

  • got a HireVue interview coming up. I'm going to download their app and I'm going to hold

  • the phone.” And I say to them, I think this is a mistake, because I believe you should

  • make sure that the phone you are using is stable! Remember, you might be nervous, understandably,

  • during the answers to your HireVue interview questions. So you might want to get a very

  • cheap, cost effective tripod and clasp like this one, where you can put the phone in.

  • Now, this is useful for making sure that your phone is stable and it does not shake. I have

  • put a link in the video description to this product on Amazon where, if you want to buy,

  • you can do. It only costs about $10 or £10. And that might be a worthwhile investment,

  • because then you can position yourself well. You can use your hands effectively when you

  • are describing the situations you are in when responding to the interview questions. A couple

  • of really good tips there. Let's now move on again to the HireVue interview questions.

  • And this one is: If someone in your team was not pulling their weight, what would you do?

  • Now, the majority of people will answer this and say… “I will tell my manager or my

  • supervisor.” Or… “I would get involved and I would carry out the task myself.”

  • That's not the way to answer it! So my tip is, do not say you would ignore the situation

  • and do not say you would just do the job yourself to help the team. Make sure you deal with

  • this kind of situation confidently, tactfully and with one goal in mind - to get the team

  • working at full capacity again as soon possible! You do not need to be a manager or supervisor

  • to deal with someone in your team who isn't pulling their weight. You should deal with

  • it yourself. Not aggressively or confrontationally, but calmly, confidently and tactfully. Here's

  • how to answer this interview question. “Any situation like this can have a negative impact

  • on the team, and also the organization. On that basis, I would look to tackle the situation

  • as soon as possible by using effective communication skills. I would speak to my work colleague

  • in private to ask him or her whether or not there was an issue that was affecting their

  • ability to work at full capacity. They may be not feeling well, or they may even have

  • personal problems, in which case, I would support them. I would hope that by me making

  • them aware they were underperforming, they would automatically seek to quickly get back

  • to their previous productivity levels themselves. If my intervention did not have the desired

  • results, I would then speak to my supervisor or manager for advice.” That is a great

  • way to answer the interview question - If someone in your team was not pulling their

  • weight, what would you do? And it shows that you are prepared to get involved and use effective

  • communication skills for the benefit of the team. Another video interview tipthe second

  • one is, and this is where I talk about this person who I don't feel they are presented

  • correctly! Make sure you dress as you would do for a face-to-face formal interview. Now,

  • in my opinion, this gentleman is wearing an informal polo shirt. I don't think it's suitable

  • for the interview. So I would wear a suit, a jacket, a shirt and a tie. I would dress

  • smart. Some things that are good about him, he is smiling. Well, that is always a good

  • thing to do during a HireVue interview, is to smile. And also, he is a good distance

  • from the camera. So that is a good distance. And I'll give you another really good tip

  • soon about how to position yourself and what to do. Let us now, though, move on to another

  • HireVue interview question. When did you work as part of a team that failed? This is a really

  • difficult question. When did you work as part of a team that failed? The majority of people

  • say… “I've actually never worked as part of a team that has failed. I'm really good

  • at what I do and I always make sure that the team succeeds.” Well, that is not true,

  • because we have all worked as part of a team that has failed, and we have also made mistakes

  • at work! So this interview question is actually assessing your teamworking capabilities, your

  • resilience, and also your understanding of how important it is to continually learn,

  • improve and develop. Here is my suggested answer to that tough interview question: When

  • did you work as part of a team that failed? “This type of situation has only happened

  • a small number of times. However, there was one particular team project I was working

  • on that didn’t go to plan. In a previous job, I was part of a team that was involved

  • in launching a new product. We had a set launch date to work towards, and my team was responsible

  • for the marketing aspect. On the product launch day, we activated our online advertising campaign

  • but it soon became apparent the websites and the social media platforms we were targeting,

  • were ineffective. The reason for this? We simply had not carried out sufficient research

  • in to the demographics of our potential market audience. I was devastated. Understandably,

  • our manager was really annoyed too, and we all decided to stay behind late that evening

  • to get the marketing campaign back on track, which we successfully managed to achieve.

  • Every single one of us in that team was responsible for the failure, and I learnt a huge amount

  • from that experience. Attention to detail, cross-checking and double-checking is absolutely

  • vital when carrying out any team task. I am someone who will always take ownership for

  • problems with a view to resolving them quickly and attentively.” What I've done for you,

  • within that answer is, I have highlighted the words and phrases in YELLOW that I feel

  • are the most important! Whatever situation you use, I would add the bits in yellow. You

  • are there, in that phrase, giving the reason for this. We simply have not carried out sufficient

  • research into the demographics. You are telling them the REASON why the team failed. So that

  • is the fact that you are attentive and you can understand why things have gone wrong.

  • You are then showing an EMOTION to the situation. You are saying… “I was devastated.”

  • That shows that you care. Then you say every single one of us in that team was RESPONSIBLE

  • for the failure. And I LEARNED a huge amount from the experience. That is very important,

  • because it shows that you understand that not one individual is responsible for failure.

  • It is the team as a whole, because you have to SUPPORT each other. If you were to say

  • One person in the team got something wrong, it wasn't my fault. It was their fault.”

  • That's not the way to answer it! You say all of us are responsible, and then you learn

  • from it. And then finally you say, I am someone who will always TAKE OWNERSHIP for a problem

  • with a view to resolving it. That is somebody who shows a level of maturity and intelligence.

  • And as I say, you take responsibility for situations, which is very attractive to any

  • hiring manager. The next HireVue interview question I want you to prepare for is, tell

  • me what you do when you are not at work? So, tell me what you do when you are not at work?

  • This question assesses what you do within your spare time. Are you a productive person

  • and do you lead a responsible life, or are you someone who participates in activities

  • that could potentially deplete your energy levels, that could then impact on your ability

  • to perform to a high standard at work? So here is my suggested answer to the interview

  • question: Tell me what you do when you're not at work? “When not at work, I am either

  • spending time with my family and friends, reading or keeping myself fit and active.

  • My family are very supportive, and they understand how important my work is to me. That means,

  • if I need to do some work in the evenings or at weekends, the fully understand. I like

  • to relax by reading, and I always have a good non-fiction book on the go. I am keen to continue

  • learning and developing and I enjoy reading self-development books.

  • As I say, I also enjoy keeping fit because it not only gives me the energy to work at

  • full capacity whilst at work, but it also keeps my mindset healthy and positive too.”

  • What I like about our answer is, you are showing that you use your time WISELY outside of work.

  • You are saying also there, subtly, that you sometimes work in the evenings or at weekends,

  • and that your family supports you. That's attractive to any hiring manager. You also

  • say that you like to relax by reading, and that is a form of self-development, which

  • is good. And then you also say you like to keep fit. And you say why that's important,

  • because it keeps your energy levels up, but also it helps you to maintain a healthy mindset.

  • That's a very clever answer to that interview question: Tell me what you do when you are

  • not at work? Another HireVue video interview tipAnd this is a really good one that

  • most people don't they're not aware of and they don't consider. But when you are carrying

  • out the HireVue interview, look into the camera, do not look at the screen. So consider on

  • your device where the actual camera is. Where is the lens? Where is the camera? On the majority

  • of laptops, like I have a MacBook Air, and that is where the camera is. So make sure

  • you look into the camera on a smartphone. Again, it is close to the top. Don't look

  • at the screen when answering the questions. Look into the camera, because then that shows

  • really good EYE CONTACT when you are carrying out your interview. It's a little tip, but

  • it will make you stand out better during your interview. The next HireVue interview question

  • is: tell me about a time when you didn't get on with a manager or a supervisor? This is

  • a difficult question. Again, a really difficult question. Now, we have all had situations

  • when we did not get on with, or agree with, our manager. However, it is HOW YOU REACT

  • to the situation that is important. A lot of people will say: “I've never been in

  • a situation where I didn't get on with a manager.” I don't believe them. I believe it makes you

  • more of a seasoned professional if you have had situations where you didn't get on with

  • a manager or a supervisor, but it's how you react to that that's important. OK. So I would

  • be looking for a response that shows you are professional. You put any differences aside,

  • and you get on and achieve the objectives of the team and the organization. Here is

  • my suggested answer. “In one of my very early jobs, I didn’t

  • seem to get on with my manager. For some reason, we didn’t really connect, but I never let

  • the situation deter me from maintaining professionalism and doing a good job for my manager and the

  • company. Whilst I do get on with the vast number of people I work with, if there ever

  • was a situation where I didn’t get on with somebody, I would never let it get in the

  • way of my professionalism and also my ability to work hard for the team and the organization

  • as a whole.” What you are doing there, rather cleverly, is saying it wouldn't be an issue

  • to me. It wouldn't matter. It's nothing personal. My reason for being at work is to achieve

  • the tasks that my manager wants me to do, so we can help the organization from a commercial

  • perspective. That's a great answer to that interview question: Tell me about a time when

  • you didn't go on with a manager or a supervisor? Next question, by the way, don't forget, if

  • you are enjoying this, (I hope you are) please do LIKE the video and SUBSCRIBE. Thank you

  • very much. Tell me about a time when you succeeded, despite being under pressure? This is very

  • common during HireVue interview questions. Give us specific work situation here that

  • you were in where the odds were stacked against you, yet you succeeded? And don't forget to

  • add some kind of pressure. It might be a time constraint, for example. Now, when you do

  • answer this question, use the STAR technique. Now, this is called a behavioral type interview

  • question. And you have to DESCRIBE A SITUATION that you are in. And the best way to structure

  • these answers is using the STAR technique. So you tell them the SITUATION you were in.

  • You then explain the TASK that needed to be done. You then detail the ACTION you took

  • to achieve that task, and you then reveal the RESULTS of your actions. And the results

  • should always be positive. So whenever you get asked a question that says, tell me about

  • a time when you, ordescribe a situation you were in. It's a behavioral type interview

  • question and you have to give a specific situation. You should automatically think to yourself:

  • STAR technique. So within the answer that comes right now, I have structured it using

  • the star technique. Here we go. “In my last job, I was working as part of a team on a

  • client-based project that had a very tight deadline. Our task was to create and deliver

  • a new web-based product for the client within just 21 days. Time was against us, but we

  • were determined to succeed. At the start of the project, we were given a very clear brief

  • and each team member had specific tasks to complete by allocated deadlines. Unfortunately,

  • a third of the way through the project, the client changed their mind about an important

  • aspect of the product, and we had to effectively start again from scratch, but still complete

  • the work within the 21 day period. I, along with the other team members, decided to work

  • an additional two hours each evening to make up the lost time to get the project completed

  • for the client. It was tough going, but by working the additional hours, and also by

  • supporting each other in the completion of each task, we managed to get everything done,

  • including the product testing, by the requested timeline. I actually feel I work better when

  • I am under pressure, and I always love the challenge of getting things completed whilst

  • under strict time constraints.” Now you'll notice there, by using situation, task, action

  • and result, the star technique is a brilliant way for correctly answering any type of behavioral

  • interview question. What I would like you to do next for your preparation into your

  • HireVue interview is to download my 21 great answers to interview questions! If you click

  • that link in the top right hand corner there, it takes you through to my website here. That

  • is 21 great answers to common tough interview questions. All on this page, there is 21.

  • Now, if you are all going for any kind of HireVue managerial interview, you can also

  • search for it. Again, I've put the link here for behavioral type interview questions. So

  • these are behavioral type interview questions. And I'll just go through these 20 of them

  • here. These are the ones. Tell me about a stressful situation we're in at work and how

  • you dealt with it? Describe a time when you delivered excellent customer care? There are

  • loads of them there. And I have given you the star answer to all of those questions.

  • So those links are there for you in the top right hand corner here of this video. I hope

  • you've enjoyed that. Please don't forget to subscribe and like the video. Thank you very

  • much. If you have any questions, put them in the comments section below the video and

  • I wish you all the best for passing your HireVue interview. Have a brilliant day. Thank you

  • very much.

Hello there, my name is Richard McMunn from the interview training company, PassMyInterview.com.

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