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  • So before I get into those questions and answers a very warm welcome to this tutorial.

  • My name is Richard McMunn.

  • And like I say, I'm gonna focus on my top five.

  • HR assistant interview questions, and I'm gonna go through the suggested answers to make sure you pass your interview.

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  • If you like.

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  • In that way, you won't miss out on any off the weekly tutorials that I am uploading.

  • Okay, question number one of your hey Char assistant interview.

  • What qualities and actually suits Do you have relevant to the roll off a Hey char assistant. 00:00:52.940 --> 00:01:3.450 Two tips Tip in a warm before you answer this, make sure you read the job description on the job advert for the hey char assistant role you're being interviewed for on Look to match it now. 00:01:3.450 --> 00:01:7.130 I've already read the hate our assistant description. 00:01:7.130 --> 00:01:9.730 So I'm gonna give you my sample answer in a second. 00:01:9.740 --> 00:01:15.350 But tip number two My advice is to use the following keywords and phrases in your answer.

  • Tell him that you are effective planning and organizing telling into panel that you have great attention to detail these really important attributes of the hate, our assistant role.

  • Also tell them you have an ability to continually develop and you can also follow strict rules and guidelines.

  • And also tell him you have an ability to resolve complex issues on problems in a time sensitive manner.

  • Okay, so those are the things that we need to focus on.

  • So here's my sample answer.

  • For what qualities and attributes do you have the relevant to the role of a hate your assistant?

  • Here we go.

  • First and foremost, I have a passion for dealing with people on elsewhere, Julie, working to a set organized structure where maintaining confidentiality is essential. 00:01:59.640 --> 00:02:5.800 The role of an HR assistant requires you to have great attention to detail on ability to follow rules and guidelines. 00:02:6.170 --> 00:02:10.630 and also the ability to plan your work effectively wants twerking to strict timelines.

  • I believe I have all of these skills on more now.

  • In previous roles, I've already demonstrated a strong ability to communicate, effectively manage diaries and documents in an orderly manner whilst also dealing with queries on issues to a successful resolution.

  • If I'm successful today interview, then I feel positive that you will be satisfied with my performance.

  • My strong work ethics are my overall contribution.

  • Your human resource is team.

  • That's a really solid answer to that interview question that you can use.

  • Join your HR assistant interview.

  • Okay, question number two.

  • By the way, if you need to pause the video to take notes that, then feel free to do so.

  • Questionable to describe a time when you maintained confidentiality of work Now confidentiality is really, really important. 00:02:55.810 --> 00:03:2.050 It's a very important acts aspect of the hate, your assistant role, and I would refer to it during your answers. 00:03:2.060 --> 00:03:4.930 Tip number two Within your arms into this interview question. 00:03:5.060 --> 00:03:6.590 Cover the following two things. 00:03:6.590 --> 00:03:7.130 Number one. 00:03:7.340 --> 00:03:16.760 Give them a specific example of when you maintain confidentiality at work and then explain your understanding of why confidentiality is really important.

  • So this is how I would answer the question.

  • Let's have a look at a sample response to the question.

  • Describe a time when you maintain confidentiality work.

  • Here we go.

  • One day whilst in the office, a work colleague approached my desk and asked to speak to me in private.

  • We sat down in a quiet room, and she confided in me that another member of the team had been making inappropriate comments over a prolonged period of time.

  • She didn't know what to do, and she asked for my advice.

  • Whilst I won't go into details relating to the allegation she was making, I offered my full support and suggested ways of making the situation stop by following the company guidelines in relation to inappropriate behavior. 00:03:54.960 --> 00:04:0.150 I never discussed the situation with anyone, but I maintain confidentiality at all times. 00:04:0.340 --> 00:04:13.850 I fully understand the importance of maintaining confidentiality, not just in relation to the top of situation I have just described, but also in respect of employment law when dealing with sensitive information data on documents.

  • So that's a good response to that question.

  • Let's take a look at a novel.

  • Describe a time when you resolved a difficult problem at work.

  • So being a hate Jara system, or even if you are a HR manager or team leader, you have to be really good at solving problems.

  • You'll be doing it on a daily basis to tips.

  • Tip number one Problem solving is a core skill of the hate.

  • Your assistant.

  • Be sure to give a specific example here, and in order to do that, my advice is to use the star technique when construction.

  • Your response on that is telling to impanel the situation.

  • Waas Then tell him what task needed to be done.

  • Then tell the interview panel the action you took and then finally explain the result on I'll show you how to do that right now with my sample.

  • Answer to the interview question. 00:04:58.040 --> 00:05:0.590 Describe a time when you resolved a difficult problem at work. 00:05:0.590 --> 00:05:1.000 Here we go. 00:05:1.440 --> 00:05:8.400 I was involved in a situation at work one afternoon where I volunteered to help another department within the organization solve a difficult problem. 00:05:8.640 --> 00:05:18.450 Someone had accidentally lost a large number of important computer files that were being used as part of an important project, and it was vital the files were retrieved as soon as possible.

  • Now, using a calm and logical approach, I contacted the server company to explore the different ways we could attempt to retrieve the files.

  • I managed to find out a way to retrieve the lost files by utilizing the system restore facility on.

  • After a couple of hours, all of the files were successfully recovered, saving the project in the process.

  • Whenever a difficult problem arises, I always take a calm, methodical approach to solving it by using fast action and logical thinking.

  • So that response utilizes star technique situation task action on result.

  • Next question.

  • Name the most important skills in HR assistant should have now tip number one. 00:05:58.870 --> 00:06:4.250 There are 10 effective skills of an HR A system with Jonah covering a second. 00:06:4.640 --> 00:06:9.550 So use all of them in your answer and then explain how you already possess the skills. 00:06:9.560 --> 00:06:10.250 So here we go.

  • Name the most important skills in HR assistant should have now, amongst others, there are 10 really important skills and HR assistant should possess if they are to do their job both professionally unconfident Lee.

  • Now these are an ability to plan and organize your work effectively you should be able to follow and a deer to rules and procedures.

  • You should have an ability to maintain confidentiality of all times.

  • Be able to work under pressure, manage multiple tasks concurrently, be able to provide exceptional service, stick to deadlines and targets.

  • Keep up to date with industry relevant changes in law.

  • Be prepared to analyze your own performance and then continually learn improve on developed.

  • That's a great answer.

  • And I like the way that you say that there's 10 things. 00:06:56.540 --> 00:07:1.580 So the 10 specific things and that shows that you know what the skills are for. 00:07:1.580 --> 00:07:2.390 I hate your assistant. 00:07:2.390 --> 00:07:4.000 So, like I say, pause the video. 00:07:4.000 --> 00:07:5.950 Taken time to write them down if you need to. 00:07:6.930 --> 00:07:9.820 Next Western When have you resolved a dispute at work? 00:07:9.870 --> 00:07:13.040 So is my HR assistant or HR manager, team leader.

  • You will constantly have to resolve disputes.

  • So tip number one give a specific example again, using the star technique of where you took the lead to sort out a problem or dispute in the office or workplace and ensure this is important.

  • You state you followed company policy when resolving the dispute and refer to it Here's my sample answer.

  • In my previous job, I was working in a team with eight other people.

  • As the weeks progressed, it was becoming clear that two members of the team were developing a dislike for each other.

  • I constantly heard them trading petty insults in the canteen, and it was starting to impact on the performance of the team.

  • I decided to take action to resolve it for the benefit of the organization. 00:07:53.100 --> 00:08:3.930 Now, before speaking to the co workers, I read up on company policy in respect of dealing with disputes before arranging a meeting between the pair whereby I expressed my concerns when I requested. 00:08:3.930 --> 00:08:6.750 They resolve their differences calmly on amicably. 00:08:7.340 --> 00:08:16.530 After some uncomfortable discussions in the meeting, which I facilitated, they both agreed to put aside their differences and try and work together in a professional and friendly manner.

  • Now, following that meeting, they both started to develop a strong working relationship and friendship, and I'm pleased I decided to get involved on dhe, sort out the dispute between them, so that utilizes the star techniques a great answer, and there's always there's always disputes at work.

  • But it's those people who step in and sort it out calmly and logically.

  • Who were the ones who have the right skills and attributes to be HR assistant?

  • Okay, so if you'd like more hate your assistant, interview questions and, more importantly, answers, then click the link below the video.

  • Go to the website past my interview dot com.

  • Now this is my website I'll quickly show you on.

  • I have a free online interview training course so you can click the get free access.

  • But, um, it's got over 550. 00:08:59.670 --> 00:09:1.850 Really good trust pilot reviews. 00:09:2.040 --> 00:09:4.520 I'm helping so many people passed their interviews through. 00:09:4.520 --> 00:09:5.870 This course is great. 00:09:5.870 --> 00:09:6.990 Like, let's say you get free. 00:09:6.990 --> 00:09:16.320 Access is over 50 training modules, and for every possible interview question there is, I give you an answer and I hope you beat the competition of your interview.

  • So thank you very much watching.

  • Don't forget to subscribe.

  • Say hi in the comments section below, and I wish you all the very best in your pursuit to passing your Hey shirt.

  • HR assistant interview.

So before I get into those questions and answers a very warm welcome to this tutorial.

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