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  • Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com.

  • And in this tutorial, I will teach you how to pass a management interview. It does not

  • matter which organization you have your manager interview with, please do make sure you watch

  • this tutorial from start to finish because I promise you it will make a huge difference

  • to your preparation. Now, in order to help you pass your management interview, this is

  • what I'm going to cover. I'm going to give you some tips for passing any management interview.

  • I will also give you sample management interview questions, those common questions that come

  • up during the majority of manager interviews, and I will also give you suggested answers

  • to tough management interview questions. I'll tell you the qualities, in a second, the interviewer

  • is looking for from management candidates. And I will also give you three questions to

  • ask at the end of your management interview. So, there are five really good reasons why

  • you should watch this video from beginning to end and also take notes. Before I get into

  • the training, a very warm welcome to this management interview training tutorial. My

  • name is Richard McMunn. That's me there in the center. I've been helping people to pass

  • their interviews for about 20 years now. I am a former manager myself, and I always give

  • you top-scoring answers to the management interview, questions that you are likely to

  • get asked during your particular management interview. Please do make sure you SUBSCRIBE

  • to the channel by clicking the red button below the video, and then you won't miss out

  • on any of the training videos I'm uploading. Please do make sure you turn on that notification

  • bell so you don't miss out on any of the training videos. Please do also give the video a LIKE

  • (thanks!) that then tells me you enjoy the content and I will spend more time creating

  • it for you. I would also recommend that you tell me the name of your management interview

  • in the comments section below the video, and I will then give you some additional questions

  • to help you prepare for your particular manager interview. OK, so let's get into the training.

  • The qualities that the interviewer is looking for from all management candidates is: whether

  • you possess a management style that is conducive of strong values and work ethics. You are

  • likely to get asked a management interview question that is, describe your style of management?

  • Well, I will give you a brilliant answer to that in a second. You should also be able

  • to manage and lead a team of people. Managing and leading are two entirely different things.

  • And you have to be able to do both as a manager. Manage people and also lead them. You should

  • also be able to achieve results whilst under pressure. I believe, during your management

  • interview, there will be a question that assesses how you handle pressure and stress. You must

  • also, understandably, maintain high standards at all times. You should be capable of resolving

  • conflict between team members. I believe you will also get asked an interview question

  • along the lines of: tell me how you would resolve conflict between two people within

  • your team? You must also have strong communication and interpersonal skills. How we will demonstrate

  • that you have these at the interview, is in how you structure your answers to the interview

  • questions and how you put them across. Let's get into those management interview questions

  • and answers. Don't forget to take notes. Please do take notes as I progress. That first interview

  • question I want to help you prepare for is: Describe your style of management? The tip

  • I want to give you for this management interview question is, the best managers have a firm

  • but fair approach to management. Remember, it is important to meet the company's commercial

  • objectives, and to achieve that, the team you are responsible for must work at full

  • capacity and to high standards at all times. Here is my suggested answer to the interview

  • question: Describe your style of management? “My style of management is both visionary

  • and transformational. I believe I am a firm but fair manger, who always expects high standards

  • from everyone within my team. I always encourage everyone within the team to work towards the

  • vision of the company, and we will endeavor to achieve that, by continually improving

  • and developing. I am a supportive manager, a strong motivator and also someone who expects

  • nothing but hard work, commitment and dedication from all members of the team.” So that is

  • a confident response, and it shows that you have a really strong style of management.

  • And I'm starting off the answer there by saying, my style of management is both visionary and

  • transformational, which is great in regards to what a company would expect from a manager.

  • You are looking forward to the future and you are getting your team to deliver by transforming

  • them, helping them to continually grow, thrive and develop. That's a really good answer!

  • By the way, if you want to connect with me on LinkedIn.com, I have put my LinkedIn.com

  • link in the description below the video for you. It's always good to connect with like-minded

  • professionals. The next management interview question I want to help you prepare for is,

  • how would you handle conflict between two team members? This is a difficult and tough

  • manager interview question. My tip for answering this question is, you have to tackle conflict

  • as soon as it becomes prevalent. You should deal with it firmly, confidently, whilst using

  • effective communication and interpersonal skills. If you leave it and you don't tackle

  • it head on, then it will develop and grow and start to affect the team. So here is my

  • suggested answer to the management interview question: How would you handle conflict between

  • two team members? Here we go. “As soon as I become aware of the conflict, I would speak

  • to both team members collectively, in private, to encourage them to resolve the conflict

  • themselves. I would also explain to them how any form of conflict was not beneficial to

  • the team or the organization, and that they should try to work things out amongst themselves

  • quickly. At this initial stage, I would also offer my support in facilitating the resolution

  • of the conflict. If the team members were either not able to resolve the conflict, or

  • if they refused to cooperate, I would take control of the situation, follow company procedures

  • and facilitate the resolution of the conflict by utilizing effective communication and listening

  • skills, and also by using a clear plan of action that both team members would be required

  • to adhere to.” So that is a punchy, positive, definitive response that demonstrates you

  • already have a plan in place of how you would deal with conflict between two team members.

  • The next management interview question we need to prepare for is, tell me how you'd

  • handle stress as a manager? So how would you handle stress as a manager? My tip for answering

  • this question with a really high score is, when answering this management interview question,

  • make sure you show how you appreciate stress is all part of being a manager. You must also

  • show how you handle and manage stress effectively, both on a personal level and also within your

  • team. Now, I was a fire officer for 17 years and I was a District Manager and there was

  • lots of stress involved when I was managing the men and women at the fire station, and

  • also when I was out at incidents. But I knew how to handle the stress and I always had

  • a plan in place for dealing with stress. Here is my suggested answer to the management interview

  • question: Tell me how you would handle stress as a manager? Here we go. “First of all,

  • I feel stress is all part of being a manager, and I actually enjoy working under pressure,

  • because I enjoy the challenge it presents for both myself, and the team I am managing.

  • I handle stress by being entirely organized, always planning ahead and also thinking about

  • what factors might affect the team from a stress perspective. I also ensure we, as a

  • team, always focus on our objectives with purpose and clarity. I handle stress by continually

  • communicating with my team, ensuring we all maintain a positive attitude and making sure

  • we respond to stress with a calm approach and a clear mindset.” That question is quite

  • clever because it's basically saying stress is not a problem to me and I know how to handle

  • it. “Yes, I understand. It is all part and parcel of being a manager, but I actually

  • thrive under pressure. I enjoy the stress of the role because I make sure I am totally

  • focused all times and I will motivate and support my team.” So in my view, that's

  • a really strong answer to the interview question: Tell me how you'd handle stress as a manager?

  • Let's move on to the next management interview question. How do you define success as a manager?

  • I really like this question and whenever I've interviewed people for management roles in

  • the past, I always ask this questionbecause I believe it says a lot about you and your

  • intentions. My tip for answering this well is, that this question assesses your level

  • of commitment to their organization. Is success personal to you, or is it defined by the organization's

  • success? Now, obviously, you understand that from a hiring managers perspective, he or

  • she wants to hear that success is relative to the organization, and not just you as an

  • individual. Here is my suggested answer. “I define success by my team achieving the organizations

  • goals. I also define success by continually learning, improving, developing and always

  • striving to be the best we possibly can be as a team. There comes a huge amount of responsibility

  • as a manager, and you have to take ownership of situations that happen within your team.

  • Ultimately, how the team performs and what it achieves day in, day out, will determine

  • how successful the organization is as a whole.” That is a brilliant answer, because it shows

  • that you are considering success on an organizational scale, which is obviously attractive to any

  • interviewer or hiring manager. Don't forget, if you are enjoying this, I very much appreciate

  • it if you subscribe. And also, if you LIKE the video. Thank you very much. The next question

  • I want you to prepare for, for your management interview is, tell me how you would delegate

  • tasks within your team? It's a question that assesses how you delegate tasks. Delegating

  • is a skill that's needed as a manager. My tip is, delegation takes confidence, trust,

  • skill and motivation to delegate effectively as a manager. You have to know your team.

  • You have to know their strengths or weaknesses, and also give them the autonomy to operate

  • with a given task. You give them the freedom to operate when you delegate. You do want

  • to be managing or micromanaging. And yes, you want to motivate them and support them.

  • But if you're going to give somebody a task to complete, you have to let them get on with

  • it. And that's where the TRUST comes in. But you can't just give tasks to anybody in the

  • team. You have to know your team and their strengths and weaknesses. “To delegate tasks

  • effectively, you have to know your team really well, and you also have to put your trust

  • in them to complete the tasks needed. When delegating, I will choose the person I want

  • to delegate to carefully, before providing them with a clear and concise brief of what

  • is expected. Delegation needs proper communication and also a definitive timeframe for the completion

  • of the task. If the person you are delegating to knows exactly what is expected of them,

  • they are far more likely to deliver the required results. When delegating, you must also give

  • people space to carry out their work without micromanaging them or constantly looking over

  • their shoulder. Whilst it is important to be there to support them and offer advice

  • when needed, you have to trust them and give them space to operate with confidence.”

  • That is a brilliant answer. It shows that you are a confident manager and you also have

  • a process that you will follow when you are delegating tasks within your team. The next

  • management interview question is: what you plan to do in the first 30 days of being our

  • manager? So my tip for your answer to this management interview question: Make sure you

  • provide details of how you intend to make a positive impact when you start as their

  • manager. If you already have a plan in place of what you intend doing within the role,

  • you are more likely to pass the interview and get hired! So, if I ask you this question,

  • what do you plan to do in the first 30 days of being a manager? And you sit there and

  • you ponder, and then you think of what you're going to do on the spot. That tells me you

  • haven't got a plan in place. So we need to think carefully what we're going to do before

  • we attend the interview. Here's my answer. “I do have a plan already of what I would

  • do if I get to become your manager. I will first and foremost learn and understand the

  • organizations core objectives and vision. This is important because the objective and

  • vision will be at the core of everything I do as your manager. I will then spend time

  • with my team, getting to know their strengths, their weaknesses, their aspirations and also

  • how they currently contribute to the organization. I will then put a definitive plan in place,

  • communicate this with my team, and then motivate and support them to complete their tasks and

  • projects. I plan to make a positive impact from the very first day of starting as your

  • manager, and I will always ensure my team maintain high standards whilst achieving the

  • commercial and financial objectives of the organization.” That is a brilliant answer.

  • You know exactly what you're going to do within the first 30 days of starting. And that is

  • important. You are far more likely to get hired as a manager if you give them a definitive

  • plan of what you're going to do. What questions should you ask in your management interview?

  • There will become a point at the manager interview where they say to youDo have any questions

  • for the interview panel? If you wait, I want to give you some more manager interview questions

  • in a second, but I just want to give you these 3 questions to ask and then we'll move on

  • to the other ones. What questions should you ask in your management interview when they

  • say to youWhat questions would you like to ask us? Do not say: “It's OK. I haven't

  • got any. You've answered everything in the interview.” This is your opportunity to

  • demonstrate that you are enthusiastic, you're determined, and you care about their organization.

  • The first question is: Q. What has frustrated you about managers who have worked for you

  • in the past? This is you try to understand what they want from you in the role, but they

  • might say: “Weve had some brilliant managers here.” In which case, that's fine. But that

  • tells me that you care about my organization and that you want to do a good job. The second

  • question is… Q. What are the plans for the company over the next three to five years

  • and how could I help you achieve them? That's a great question to ask, because it shows

  • that you are planning ahead and also that you're thinking of staying with me for a long

  • period of time. And that would be attractive, because I need to train you up in the role.

  • And also, I want to get a return on my investment if I hire you as my manager. Question 3: Q.

  • Is the company launching any new products or services this year? So you're interested

  • again in the future plans. What is the company doing over the next year? What products or

  • services do we have coming out that we can get excited about? I have 34 great answers

  • to manager interview questions. If you click that link in the top right hand corner of

  • the video, it takes you through to my website PassMyInterview.com. I would encourage you

  • to go through to this page and study these 34 questions. Why do you want to become a

  • manager with our company? There's an answer there for you, but it's 34 questions there!

  • Now, I'm not saying that you should plan for all of these for your interview. You're not

  • going to get asked 34 questions, but do have a look at those and you can also download

  • the answers if you want to. They're all at the same caliber as the ones I've just gone

  • through during this tutorial. I hope you've enjoyed that. Don't forget to please SUBSCRIBE

  • to the channel and I'll keep going on about it. But it's important to me and also that

  • you like the video because I need to know that you enjoy the content. Don't forget to

  • connect with me on LinkedIn.com. Tell me the name of your management interview in the comments

  • section below the video and I will give you some specific questions to prepare for, for

  • your particular manager interview. I hope you've enjoyed that. Thank you very much for

  • watching. And I wish you all the best for passing your management interview. Have a

  • brilliant day. Thank you.

Hello there, my name is Richard McMunn from the interview training company PassMyInterview.com.

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